What is ‘MS Teams.exe Bad Image’ in Windows 11?
If you are experiencing ‘MS Teams.exe Bad Image Windows 11’ or ‘msteams.exe bad image error 0xc0000020’ error in Windows 11 computer while you trying to launch Microsoft Teams app or clicking Chat icon on taskbar, then you are in right place for the solution. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Microsoft Teams’: Microsoft Teams is proprietary business communication platform designed & developed by Microsoft, as part of Microsoft 365 family of products. Microsoft Teams primarily competes with similar service stack, offering workspace chat and video conferencing, file storage, and application integration. Microsoft Teams is available for Android, iOS, Microsoft Windows OS, MacOS and Linux.
However, several Windows 11 users reported they faced ‘MS Teams.exe Bad Image Windows 11’ or ‘msteams.exe bad image error 0xc0000020’ error when they tried to open Microsoft Teams app on their Windows 11 computer or when clicking Microsoft Teams’ Chat icon in taskbar. This error is appeared with ‘msteams.exe Bad Image’ title and contains some error message along with Error Code 0xc0000020. Let’s take a look at error message.
“msteams.exe – Bad Image
C:\Program Files\WindowsApps\MicrosoftTeams_21239.300.960.1678_x64_8wekyb3d8bbwe WebView2Loader.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.”
The Bad Image error is occurred in your Windows 11 computer usually when your Windows can’t run the programs you tried running on your computer. This error is mostly occurred if the file is either not designed to run on Windows. This issue can also be occurred due to the files and libraries to run the program being corrupted due to an update. Let’s go for the solution.
How to fix MS Teams.exe Bad Image Windows 11?
Method 1: Fix ‘msteams.exe bad image error 0xc0000020’ with ‘PC Repair Tool’
‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, EXE errors, DLL errors, problems with programs/applications, malware or viruses issues, system files or registry issues and other system issues with just few clicks.
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Method 2: Run SFC scan and DISM scan
You can run SFC scan and DISM scan tool in order to repair corrupted system files and hard disk system image in order to fix this error.
Step 1: Type ‘cmd’ in Windows Search Box and press ‘SHIFT + ENTER’ keys to Command Prompt as Administrator
Step 2: Type the following commands one-by-one and hit ‘Enter’ key after each to execute
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
Step 3: Once executed, restart your computer and check if the error is resolved.
Method 3: Uninstall Microsoft Teams
This issue can be resolved by uninstalling Microsoft Teams in your computer.
Step 1: Open ‘Settings’ App in Windows 11 via Windows Search Box and go to ‘Apps > Apps & Features’
Step 2: Find and select ‘Microsoft Teams’, and click on ‘Uninstall’ option to uninstall it and after that, restart your computer and check if the issue is resolved.
Method 4: Rename Microsoft Teams folder in WIndowsApp Folder
WindowsApp folder is folder having sensitive files and data so you don’t have permission to enter location for security reasons. You can renames the folder in order to fix the issue.
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘C:/programfiles/Windowsapp’ in ‘Run’ window and hit ‘Ok’ button
Step 2: In the opened folder, If a popup appear saying ‘You have been denied permission to access this folder’, click ‘Security’ tab
Step 3: Next, click ‘Advanced’ tab and select ‘Continue’
Step 4: In the ‘Advanced Security Settings’ for Windowsapp, click ‘Change’ link for the owner and type email ID of your Microsoft Account and click ‘Ok’ button
Step 5: Click ‘Apply’ and ‘Ok’ button to save the changes. Once done, find the files starting with ‘msteams’ like the following two files
MicrosoftTeams_21239.300.960.1678_x64__8wekyb3d8bbwe, and
MicrosoftTeams_21239.300.960.1678_x64__8wekyb3d8bbwe
Step 6: Rename the both folders by adding prefix .old. For example,
MicrosoftTeams_21239.300.960.1678_x64__8wekyb3d8bbwe.old
MicrosoftTeams_21239.300.960.1678_x64__8wekyb3d8bbwe.old
Step 7: Once done, restart your computer and check if the issue is resolved.
Method 5: Reset Microsoft Teams App
Step 1: Open ‘Settings’ App in Windows PC and go to ‘Apps > Apps & Features’, find and select ‘Microsoft Teams’ and click ‘Advanced Options’
Step 2: Click ‘Reset’ button and confirm resetting to fix the issue, and check if the issue is resolved.
Method 6: Create a local account
Creating new local account and sign-in with can fix the issue.
Step 1: Open ‘Settings’ App and go to ‘Accounts’ and click ‘Add Accounts > I don’t have this person’ sign-in information > Add a user without Microsoft Account’
Step 2: Enter desired username & password and follow on-screen instructions to finish process. Once done, restart your computer and login with newly created user account and check if the issue is resolved.
Method 7: Perform System Restore
If the issue is still persist, then you can perform System restore operation in order to fix the issue.
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘rstrui’ in ‘Run’ window and hit ‘Ok’ button to open ‘System Restore’
Step 2: Click ‘Next’ button, select a valid restore point and click ‘Next > Finish’ to start restarting process. Once done, restart your computer and check if the issue is resolved.
Method 8: Reset Windows 11
You can also try resetting Windows 11 in order to fix the issue.
Step 1: Open ‘Settings’ App in Windows 11 and go to ‘System > Recovery > Reset PC’
Step 2: Follow on-screen instructions to finish resetting process. Once finished, check if the issue is resolved.
Conclusion
I hope this post helped you on How to fix MS Teams.exe Bad Image Windows 11 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
