Fix HP recovery manager restoration incomplete the system cannot find the drive specified steps


Imagine a scenario: You’re working on an important project on your HP laptop, and suddenly, disaster strikes. Your system crashes, and you’re left with no choice but to restore it to a previous state. This is where HP Recovery Manager comes to the rescue, offering a lifeline to recover your system and data. However, what if during this crucial process, you encounter an error message that reads, “Restoration Incomplete – The System Cannot Find the Drive Specified”? Panic sets in. Your valuable data hangs in the balance. This article will guide you through understanding and resolving this error, ensuring a successful recovery.

The Importance of HP Recovery Manager

HP Recovery Manager is a valuable tool that allows users to create backups and restore their HP computers to a previous state in case of system failures, malware attacks, or other critical issues. It helps safeguard your data and maintain the overall health of your system. However, like any software, it may encounter errors, and one common stumbling block is the “Restoration Incomplete” error.

Possible Reasons for the Error

Before we delve into the solutions, let’s explore the potential causes of the “Restoration Incomplete” error:

  1. Corrupted Recovery Partition: If the recovery partition itself is damaged or corrupted, it can result in this error.
  2. Missing or Incompatible Drivers: Outdated or incompatible drivers can interfere with the recovery process.
  3. Hardware Issues: A malfunctioning hard drive or other hardware components can disrupt the recovery process.
  4. Virus or Malware: Malicious software can corrupt system files and prevent a successful recovery.
  5. Incorrect Recovery Media: Using the wrong recovery media can cause this error.

Common Error Codes and Examples

Here are some common error codes related to HP Recovery Manager:

  1. 0x80070490: This error typically indicates a corrupted recovery partition or a problem with Windows files.
  2. 0x80070002: It signifies that the system cannot find the specified drive, which might be due to a missing or damaged recovery partition.

Solutions to Fix “Restoration Incomplete” Error

Now, let’s explore the various methods to resolve the “Restoration Incomplete – The System Cannot Find the Drive Specified” error:

Automatic Solutions:

1. Use HP Diagnostics Tools:

  • HP laptops often come with built-in diagnostic tools that can identify and fix hardware issues automatically.
  • Access these tools during boot-up (usually by pressing F2 or F12) and follow the on-screen instructions.

2. Update Drivers:

  • Navigate to the Device Manager and update all drivers, especially the storage controller and hard drive drivers.
  • Reboot your system and attempt the recovery process again.

Manual Solutions:

3. Check the Recovery Partition:

  • Verify if the recovery partition is intact and not corrupted.
  • If it’s damaged, you may need to recreate or repair it using third-party partition management tools.

4. Run SFC and DISM Scans:

  • Open Command Prompt as an administrator.
  • Run sfc /scannow to scan and repair corrupted system files.
  • Run DISM /Online /Cleanup-Image /RestoreHealth to repair the Windows image.

5. Perform a Clean Install:

  • If all else fails, consider performing a clean installation of Windows using an official Windows installation media.
  • Ensure you back up your data before proceeding.


Encountering the “Restoration Incomplete – The System Cannot Find the Drive Specified” error can be frustrating, but with the right knowledge and steps, you can overcome it. HP Recovery Manager is a powerful tool, but its effectiveness depends on various factors, including the condition of your system and the integrity of your recovery partition. By following the solutions outlined in this article, you can increase your chances of successfully recovering your HP laptop and preserving your valuable data.


Q1. Can I use HP Recovery Manager to recover my files if I encounter this error? A1. Unfortunately, if the error prevents the recovery process, you may need to use alternative methods or data recovery software to retrieve your files.

Q2. What if I don’t have a recovery partition? A2. If your laptop doesn’t have a recovery partition or it’s damaged, you might need to use external recovery media or reinstall Windows from scratch.

Q3. How often should I create a backup using HP Recovery Manager? A3. It’s a good practice to create regular backups to ensure your data is safe. You can schedule automatic backups to make this process more convenient.

Q4. Will fixing this error result in data loss? A4. Fixing the error itself shouldn’t cause data loss. However, any recovery or reinstallation process carries a risk of data loss, so it’s essential to back up your important files beforehand.

Sakshi Anant Author