Fix Outlook this item cannot be displayed in the Reading Pane in Windows 10

What is ‘Outlook this item cannot be displayed in the Reading Pane’ in Windows 10?

If you are facing ‘Outlook this item cannot be displayed in the Reading Pane’ or ‘This item cannot be displayed in the Reading Pane’ error in Outlook App in Windows 10 computer when you try to check a received email in reading pane, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

Outlook: Microsoft Outlook is personal information manager software system from Microsoft. This service is available as part of Microsoft Office suite. Though primarily an email client, Outlook also includes like functions as calendaring, task managing, contact managing, note-taking, journal logging, and web browsing. Individuals can use outlook as stand-alone application and organisation can deploy it as multi-user software through Microsoft Exchange Server or SharePoint.

However, several Outlook users reported they faced ‘Outlook this item cannot be displayed in the Reading Pane’ or ‘This item cannot be displayed in the Reading Pane’ error in Outlook app on Windows 10/11 computer when they tried to check a received email in Reading Pane. This error is usually appeared when you try to check a received email in Reading Pane in Outlook App for some reasons.

There could be several reasons behind the issue including incomplete downloaded items to in received email, issue with forms cache, interference of untrustworthy Outlook Add-ins, issue with Outlook Mail profile, and/or the issue with PST file. It is possible to fix the issue with our instructions. Let’s go for the solution.

How to fix Outlook this item cannot be displayed in the Reading Pane in Windows 10/11?

Method 1: Fix ‘Outlook this item cannot be displayed in the Reading Pane’ with ‘PC Repair Tool’

If this error is appeared due to some issues in your Windows computer, then you can run PC Repair Tool to fix the Windows PC issues. This software offers you to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses issues, system files or registry issues, and other system issues with just few clicks.

⇓ Get PC Repair Tool

Method 2: Download Complete item including attachment

This issue can be occurred if only the email header is downloaded to Outlook. You can download entire email in order to fix the issue.

Step 1: Open ‘Outlook’ App in Windows PC and go to ‘Send/Receive’ tab

Step 2: Click ‘Send/Receive Groups’ and select ‘Define Send/Receive Groups’ from dropdown

Step 3: Click ‘Edit’ button in the opened dialog box, select the target account and make the checkbox ‘Download Complete item including attachments’ and hit ‘Ok’ button to save the changes, and check if the issue is resolved.

Method 3: Clear Forms Cache

One possible way to fix the issue is to clear Forms Cache on outlook.

Step 1: Open ‘Outlook’ App in Windows PC and go to ‘Options > Advanced’

Step 2: Click ‘Custom Forms’ button. In the following dialog box, click ‘Manage Forms’ button

Step 3: Next another dialog, click ‘Clear Cache’ button and once done, click ‘OK’ button and check if the error is resolved.

Method 4: Disable Untrustworthy Outlook Add-ins

You can disable untrustworthy Outlook Add-ins in Outlook your computer in order to fix the issue.

Step 1: Open ‘Outlook’ in Windows PC and go to ‘File > Options > Add-ins’

Step 2: Click ‘Go’ to open ‘Final’ dialog box in which you can disable the add-ins, just remove all external entrusted add-ins and hit ‘Ok’ to save the changes. Once done, restart outlook and check if the error is resolved.

Method 5: Rebuild a Outlook Mail Profile

Corrupted Outlook Profile can cause this type of error. You can rebuild mail profile in order to fix the issue.

Step 1: Open ‘Control Panel’ in Windows PC and go to Mail’ via search in Control Pane;

Step 2: Click ‘Show Profiles’ button and click ‘Add’ button and name the new profile, and add your account to this profile

Step 3: Once done, restart Outlook and login with new outlook profile and check if the error is resolved.

Method 6: Launch outlook without Reading Pane & Delete the email

If the error is still persist, then you can try to fix the issue by opening Outlook without Reading Pane and delete email.

Step 1: Press ‘Windows + R’ keys on keyboard, type ‘outlook.exe/nopreview’ in ‘Run’ window and hit ‘Ok’ button to open outlook without Reading Pane

Step 2: Now, you can delete the email that is causing error. Once done, restart outlook, and check if the error is resolved.

Method 7: Fix Outlook this item cannot be displayed in the Reading Pane error in your PST file by means of ScanPST.exe

If you are unable to fix the issue using above method, then you can try to fix the error by using ScanPST.exe. You can run this tool in your computer and wait to finish scanning process and once done, please check if the error is resolved.

Conclusion

I am sure this post helped you on How to fix Outlook this item cannot be displayed in the Reading Pane error in Windows 10/11 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

Sakshi Anant Author