Fix “the network connection between your computer and the VPN server was interrupted” Error

If you are facing “The network connection between your computer and the VPN server was interrupted” Error on PCs/Laptops while trying to set up a VPN Server on Windows 10 or other OS versions, then you are in right place

In this article, will are discussing about this VPN Server issue in details and providing some recommended methods/procedure to fix this issue on Windows 10 device. Let’s start the discussion.

Table of Contents

What is VPN?

Virtual Private Network (VPN)” technology lets a computer using a public internet connection join private network by way of secure “Tunnel” between that machine and the network. This technology protects the data from being seen on tampered with by bad actors or unauthorised users. VPN support Consumer VPN services that allows individual users to surf the internet privately from home or public setting, and business-oriented solutions that allows the employees or business users to securely connect to corporate network remotely.

Moreover, VPN (Virtual Private Network) connections are controlled by custom software like Cisco AnyConnect, OPenVPN and others. Another option that is generally supported by the most virtual private network is to use “Microsoft’s built-in VPN Client” which is useful when some VPN don’t provide their own client of if you want to use VPN protocol not supported by your VPN’s client. Like IKv2.

About VPN Server issue

Now comes to matter “The remote connection was not made because the attempted VPN tunnels failed”, many users have already reported about this error massage on various online platforms including Microsoft official online platforms and other popular platforms, and asked for the solution. Users explained that the following error message appears on Screen when trying to connect or set up a VPN server on their Windows 10 OS based device.

“The network connection between your computer and the VPN server was interrupted. This can be caused by a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server has reached capacity. Please try to reconnect to use VPN server. If this problem persists, contact the VPN administrator and analyze quality of network connectivity.”

Similar VPN issues reported by users

  • Some user reported about “The network connection between your computer and the VPN server could not be established Windows 10” Error. It is another VPN Error that appears while trying to setup VPN server on Windows 10 or connect to VPN server.
  • “VPN Error 807”, “VPN Error 806”, “VPN Error 800”, “VPN Error 691”, “VPN Error 868”, “VPN Error 691” and “VPN Error 809”
  • “VPN is Connected but not working”
  • “Slow VPN Connection”
  • “VPN is not connecting on Windows 10 PC”
  • “VPN unlimited “No Internet Connection” Error
  • “VPN blocked does not work through router. How to enable Connection”
  • “VPN blocked by Java Security on PC”
  • HideMe VPN won’t connect

Reasons behind VPN Errors

  • Unable to establish tunnel
  • An authorised connection is accepted
  • VPN connection attempt is rejected
  • Cannot reach locations beyond the VPN server

[Tips & Tricks] How to Fix “The network connection between your computer and the VPN server was interrupted” Error on Windows 10?

Procedure 1: Disable Firewall

Step 1: Click on “Start” button and type “Firewall” in Windows Search and choose “Windows Defender Firewall” from the list

Step 2: In the “Windows Defender Firewall” window, click on “Turn Windows Defender Firewall ON or OFF” in the left pane

Step 3: Now, select “Turn OFF Windows Defender Firewall (Not Recommended)” for both “Private” and “Public” Network Settings

Step 4: Finally, click on “OK” to save the changes. Once done, check if the problem is resolved.

Note: Turn Firewall settings ON and make sure that your VPN is allowed through

Procedure 2: Uninstall Antivirus or antimalware software

Step 1: Click on “Start” button and type “Control Panel” in Windows Search and select “Control Panel” from searched results

Step 2: In the opened “Control Panel” window, go to “Programs & Features > Uninstall a Program”

Step 3: Locate your antivirus software or antimalware in the program list

Step 4: Right-click on it and click on “Uninstall”

Step 5: Follow On-Screen instructions to finish the uninstall process.

Step 6: Once done, restart your computer and please check if the problem is resolved.

Note: Once the problem resolved, you can reinstall antivirus software in your machine

Procedure 3:  Enable “Protocol 47 GRE”, “Port 1723 for PPTP VPN” and “VPN Pass Through” option

Step 1: At first, you need to open Router’s settings

Step 2: Now, enable “Protocol 47 GRE”, “Port 1723 for PPTP VPN” and “VPN Pass Through” settings

Step 3: This procedure is slightly advanced, and it order to see how to perform it properly, you can check router’s instructions manual and see how to find the required settings. Once done, please check if the trouble is resolved.

Procedure 4: Remove all unnecessary files and registry entries from computer

In some cases, “The network connection between your computer and the VPN server was interrupted” Error occurs on your computer due to your cookies and leftover registry entries that interfering with your VPN. So, it is required to remove all unnecessary files and registry entries from your computer automatically. To do so, you can download/Install powerful PC Repair Tool/Software in your machine and run the scan with it. I am sure this tool will help you to fix these VPN errors easily.

Procedure 5: Change VPN Settings

Step 1: Open “VPN Settings”

Step 2: Navigate to “Security”

Step 3: Now, change the connection type to “Point to Pont Tunnelling Protocol (PPTP)”

Procedure 6: Change location of VPN

Step 1: Open your VPN application and login with your details

Step 2: Pick the country you want your computer to change location and click on appropriate button

Step 3: It may take a few seconds, but your chosen VPN’s servers will do grunt work for your and give you a new IP address

Other procedures

  • Restart your computer: Sometimes, rebooting is required and if you forgot to restart several times even after numerous software installation and settings done, then you need to restart your computer to save all the settings.
  • Restarting your router: To fix VPN errors, you can perform restarting your VPN operation and please check if the problem is resolved.
  • Reinstall VPN Client: If you facing VPN issues constantly, you can uninstall your VPN application and then reinstall it on your machine. This process can fix the problem so try it.


I am sure this article helped you to “Fix the network connection between your computer and the VPN server was interrupted Error on Windows 10” with several easy methods/procedures. You can choose/follow either one or all procedures to fix this issue.

If you are unable to fix the network connection between your computer and the VPN server was interrupted problem with the solutions mentioned above, then it might possible that your System has infected with malware or viruses. According to security researchers, malware or viruses cause several damages in your computer.

In this case, you can scan your computer with powerful antivirus software that has the ability to delete all types of malware or viruses from System.

You can also try another possible solution to fix this issue. We recommended you to Repair your PCs/laptops with powerful PC Repair Tools/Software that has the ability to remove all the faculty software, clean System registry, remove all types of malware or viruses, fix all types of bugs or errors and improves System performance as well. You can download powerful PC Repair Tool/Software via “Download” link below.

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  1. Download Advanced System Repair and install on your PC. (Follow all on screen instructions when installer is executed)
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Sakshi Anant Author