After upgrading the Windows Operating System to the latest Windows 10 version, many users are complaining about the internet connectivity issues. Windows 10 is a very powerful and most feature rich Windows OS version however, it is very common with the OS update that certain feature may not function smoothly especially if the update is executed in its initial stage of release. Generally, Windows 10 internet connection issues automatically get resolved over time. However if you want to fix this problem instantly or if you are one of those always need to be connected with internet then below mentioned suggestion and solution steps will be helpful for you.
Reasons for Windows 10 internet connection issues after Updating OS
Technically, when there is a missing or corrupted Windows Socket API (winsock) in Windows registry, the internet connectivity issues may occur. On the other hand, wrong configuration in TCP/IP can also lead to internet problems. Corrupted card drivers can also give similar issues causing problem in opening webpage. It is very irritating when the system says that it is connected with internet but practically it is not working.
We will discuss each of the possible reasons one by one and will try to solve them with manual steps.
Resetting Winsock and TCP/IP
This step basically has two parts. One is to reset the Winsock socket API and other is to reset the IPv4 and IPv6 protocol. The steps are mentioned below.
- Go to Start menu and right click to select “Command Prompt (Admin)” open option from the list.
- The same can be done by using Win + X key and select it from list
The list of commands to be used in the Command Prompt has been mentioned below.
- netsh winsock reset catalog
- netsh int ipv4 reset reset.log
- netsh int ipv6 reset reset.log
Important note: After typing each commands, press the enter key.
Reboot the PC and hopefully the internet connectivity issue will get resolved.
Update the Network Adapter Drivers
Whenever new OS or its updates are introduced by Microsoft, It is possible that the some drivers or support for the particular adapter is not released simultaneously. So it is best that you download or update the drivers manually from the respective manufacturer’s website of adapter drivers.
The steps are as follow:
- Go to the manufacturers official website and download the latest drivers
- Once the driver gets downloaded, go to Device Manager > Network adapters. Search for the adapter you are using for internet connectivity and right click on its icon. Choose “Update driver software” from the list.
- In the newly opened update window, click on “browse” to search for the driver software location in the PC where the software you downloaded is saved.
Once the process gets completed, reboot the PC.
Uninstall or Disable the Application blocking Network Adapter
There could be certain third-party application present in your work-station that is preventing the network connection. It is especially asked to uninstall Intel PROSet/wireless Software if it is installed in your work-station.
Uninstall the Recent Update
A buggy or incomplete Windows update always leads to network issues. It is better that you uninstall the buggy update to get network connectivity problem fixed. And when Microsoft release a new update later, go for it.
Steps to uninstall update
- Go to Settings > Update and Security > Windows Update > View Update History
- Press on “Uninstall Update” option
- Select on most recent update and click on Uninstall option
Once the process gets completed, restart the PC once again. Now the work-station roll back to previous build stage as it was prior to update and there was no connectivity or network adapter issue.
Uninstall Feature Update
Microsoft regularly brings new feature update possibly in every month or so. If the Windows 10 internet connection issues are happening after any of such update then you can try to roll back to the previous version.
Steps to roll back feature update
- Go to Settings > Update and Security > Recovery
- You will notice “Go back to a previous version of Windows 10” option. Go to that section and select “Get Started”.
- You can choose any reasons available in the list
Follow every steps that comes through the new window pop. Once all the steps gets completed, the windows will automatically reverse back to its previous version.
Last Method (If none of the above mentioned manual steps works)
If Windows 10 internet connection issues still persists then is most likely that the Operating System has been installed smoothly. Some important files may be missing. It Is very difficult to check each and every files and there repair is also not possible without using a PC repair tool which are quite expensive in most cases.
So last option is save your data stored in “C” drive section in some other partition and wipe out the OS. This is also known as “System format”. This will remove the current OS from your PC. Use a new Windows 10 installation disc or a USB flash drive to reinstall the Windows 10 once again. Now you have the new Windows OS installed which hopefully will work fine without any issue.
The steps mentioned above will fix possibly all the network and internet connectivity issues such as slow internet speed, connection loss in wireless connectivity, wired internet connection and so on.