How to Fix Apex Legends Mobile Not Compatible Issue [FIXES]

Apex Legend Mobile is the newest iteration to mobile battle royal genre ready to compete with big game titles like Player Unknown Battle Ground or PUBG Mobile and Call of Duty Mobile. Apex Legend Mobile is free to play therefore anyone can download and play the game on their device. The game is almost similar to its courter part available on other platform like PC and Consoles.

For the most part the launch of the game was smooth and faced no backlash from the playerbase due to bugs or issues. Recently many players have reported of Apex Legends mobile not compatible problem. Due to this, they are unable to download the game both on Android and iOS.

There are certain factors behind this error including not being able to meet the required system requirements, outdates device software, storage issue and others. However, these can be resolved by the following fixes and workarounds mentioned below.

Fix 1: Check Compatibility and System Requirements

Apex Legend Mobile is a demanding game tile therefore it require a certain specification to run and if you are not meeting them then this could explain the problem. Check if your meet the system and device requirement from the list below:

Device Compatible
  • Xiaomi
  • Vivo
  • Oppo
  • Motorola
  • Lenovo
  • Samsung
  • OnePlus
  • Huawei
Minimum System Requirement
  • Processor – Snapdragon 435/MediaTek Helio P20/Exynos 7420
  • GFX – Open GL 3.1 or higher
  • Memory – 2 GB of RAM and above
  • Storage – 4 GB of free space
  • Android Version – 6.0 and above
For iOS
  • iPhone 6S or later
  • CPU – A9 or above
  • Memory – At least 2 GB of RAM
  • Storage – 4 GB of free space
  • OS Version – 11.0 or later
Fix 2: Update Firmware of your Device

If you are running an older version of your operating system and have not updated it yet then this might be the cause of your issue. For that reason, update your device to the latest version as soon as possible. Follow these steps on how to do so:

  1. Open Settings application on your device.
  2. Go to About Phone or Software update section.
  3. Check for update manually for your device.
  4. Download the update if available and wait till it completes.
  5. Reboot your device and check if the issue was resolved.
Fix 3: Clear Cache and Data of Google Service Framework

Google Framework Service is a system application available on most of the android devices which is used for loading and running Google and other supported application. Clearing the data and cache file could fix the issue. Follow these listed instructions:

  1. Launch Settings app on your smartphone.
  2. Move to Apps section and then go to All Apps.
  3. From the list of installed application, find Google Service Framework.
  4. Now open it and tap on clear cache button.
  5. If prompted, tap YES.
  6. Now click on Clear Data option.
  7. Again, if prompted then tap
  8. Restart your phone and check if you are able to download the game.
Fix 4: Disable Play Protect from Google Play Store

Google Play Protect help user to avoid apps and games that could be a potential security threats however, some players has mentioned that their apex legends mobile not compatible issue was fixed after it was disabled. You can do the same by following these steps:

  1. Open Google Play Store on your device.
  2. From the top right corner, tap on your profile option.
  3. Now tap on Play Protect from list of options.
  4. Again from the top right corner, click on settings icon.
  5. Toggle off all the options available on this page.
  6. After that close the Google Play Store completely.
  7. Open the store again and check if the issue persists.
Fix 5: Remove Cache and Data of Google Play Store

If the listed option did not help you then the last option remaining with you is to delete the cache and data file of Google Play Store. For doing such, follow these steps:

  1. Open Settings application.
  2. Go to Apps then Manage Apps.
  3. Now tap on three vertical dots and enable show system applications.
  4. Find Google Play Store from the list and open it.
  5. Tap on Force Close button first then tap on Clear Cache.
  6. Now choose Clear Data option.
  7. Whenever prompted, tap YES.
  8. Restart your smartphone and open Google Play Store and check if error occurs.


People have been waiting for Apex Legend on their smartphone for a very long time and thankfully it delivers the same experience as PC or Console. However if you are not able to download or access the game due to Apex Legends mobile not compatible error then don’t worry. These are all the possible fixes and their instruction required to solve the error.

adileqbal Author

Leave a Reply