Like Netflix, Crunchyroll is an online streaming platform but instead of showing any real-life shows it streams drama and amine. It has millions of downloads and has active development and maintenance. However, there are several instances where the crunchyroll not working.
You might be seeing that the video is not loading at all and just black screen appears. Sometimes, users see an error message while trying to stream a video. The reason why you are encountering this issue can be ranging from problems in the server to bad local settings in your system. Here are some of the possible reasons what might lead to the platform fails to work:
- Servers down – in this case, you can’t do anything than to wait for the issue to be fixed from server side,
- Ad blockers – You might use ad-blockers that dodge the ads from Crunchyroll and hence there you are receiving the bizarre issue,
- VPN apps – VPN or Antivirus tools you are using might even conflict with the Crunchyroll’s traffic. So, disabling it might provide you the required fix.
Now, after understanding the nature of the issue and the possible reasons what may lead this to appear, we are in the situation to move on to its solutions parts. Below, we have provided possible solutions for you that help you in getting the easy fix for the issue.
Solutions for crunchyroll not working issue
Solution 1: check your internet connect and server status
Make ensure that the poor internet connection is the reason for the issue. Also, in several cases, when users use public internet, they are unable to connect to the crunchyroll’s website. If you have stable private internet connection and still the crunchyroll is not working, there could be a problem with the server side. Check different forms or third-party down detector sites to ensure about the case.
Solution 2: Disable Ad-blockers
Ad-blockers are used by users to avoid annoying ads and get like a premium service with Crunchyroll. Sometimes, it may clash with the platform, resulting in the videos unplayable. Disable your ad-blockers in this case.
You will find the ad-blocker in the browser extensions. Type in chrome://extensions in the address bar and hit Enter and then you will see a list of extensions in a pop-up with an checkbox next to it. To disable any extension therein, just un-tick its checkbox and save this action.
Solution 3: Disable Antivirus/Firewall software
As said, your antivirus and firewall could be the reason why you are encountering crunchyroll not working issue. While these are mean for keeping system safe, sometimes, by mistake, they flag some good website as malicious one. In that case, you should try disabling your Antivirus software. If disabling it does not work, completely uninstall it and see if this provides the fix for you.
Solution 4: Clear browsing data
All websites and apps you are using make the use of the browsing data and cache in order to fetch up the users’ preferences and crunchyroll is not an exception. It might be the case that the browsing data become corrupt and the website was not able to load properly because it was loading corrupt data. Clearing the browsing data is the required solution in this case:
- Open Chrome, type in chrome;//settings in the address bar and hit Enter,
- In the browsers’ settings window, navigate to the bottom of the page and click Advanced,
- In the Advanced menu, navigate down and select Clear browsing data,
- Mark selection to all ticks available in a new pop-up window and set the time range to All Time,
- The then, click on Clear data option therein to delete the browsing data.
Solution 5: Contact for official support
If none of the above methods work, there could be an issue with your account details on the cloud or problem with the Crunchyroll’s backend. Contact for the official support in that case.
That’s all! We have provided all possible solutions. If you want an automatic fix, you can use PC Repair Tool – an automatic tool to check for possible PC errors and provide their automatic fix. This method works in most of the case when the issue is a result of system corruption. Here is its direct download link.