How to fix Disney Plus Protected Content License Error

Several users have claimed Disney Plus Protected Content License Error and this errors has been mainly reported by Roku devices/ TVs. As per the reports the error occurs when user launches Disney + app or tries to watch a movie, show etc on Disney +. And in some cases the error was only limited to a particular movie or show etc. After researching a lot about the error we concluded that there are several factors that lead to the above mention error. We have enlisted all the feasible causes, you can check:

Reason 1: You are likely to face the above mention error if the device/ router’s firmware is corrupt which is restricting certain operations of the Disney + modules

Reason 2: If the firmware of the Streaming is corrupt then it may not let an app to fully execute its code

Reason 3: Another reason is if a network firewall like PiHole is limiting the communication between Disney + ,Roku device, TV and the servers.

How to Solve Disney Plus Protected Content License Error

Method 1: Restart Device

Before proceeding with any of the complex methods we suggest you to restart your device. To do so you can follow the below mention guidelines:

On Roku

Step 1: Firstly press the Home button on the Roku Remote>Select the Roku Settings>Then go to the System Setting

Step 2: After that select System Restart option>lastly confirm by choosing Restart button

Step 3: Launch the Disney Plus app

On PC

Step 1: Firstly close the Disney Plus Page on your computer>Press the Windows key

Step 2: Tap on the Power Option>Select the Restart Option

Method 2: Update Disney Plus App

If restarting the device didn’t works for you then we suggest you to update the Disney + App. Updating the app will not only remove the current error but will also fixes the bugs/glitches in the app. An updated version can easily communicate with the servers. So kindly update Disney Plus App to the latest build if you are still using the outdated version.

Method 3: Replace HDMI Cable

In this method we suggest you to replace HDMI Cable because it is quite possible that you are facing the above mention issue due to damage HDMI Cable.

Here’s how:

Step 1: Check the connected HDMI Cable>if you found the cable damaged then replace with the correct one

Method 4: Perform a Network Reset of the Streaming Device

Several users have claimed that performing a Network Reset of the Streaming Device like Roku, so you can also try this method to get past the current situation by following the below mention guidelines:

Step 1: Launch Roku’s Settings and open the System>after that select Advanced System Settings and tap on Network Connection Reset

Step 2: Then Confirm to reset the network connection of the Roku device and wait until the device automatically reboots after completing the process

Step 3: Now Re-Connect the device to your Network and then, launch Disney + to check if the issue resolved or not.

Method 5: Disable Hardware Acceleration of the Browser or Device

If you are still struggling with Disney Plus Protected Content License Error then disabling the hardware acceleration of the browser or device ma resolve the error. To do so you can follow the below mentioned steps:

Note that we will discuss the process of disabling the hardware acceleration of the Chrome Browser.

Step 1: Launch Chrome browser and open it’s Menu>Select Settings and in the left pane of Chrome, expand Advanced

Step 2: After that steer to the system tab in the right pane, disable Use Hardware Acceleration when Available by toggling its switch to the off position.

Step 3: Then relaunch Chrome and steer to the Disney + website to check if the issue resolved or not>and if it didn’t works for you then check if opening Disney + website in another browser (like Firefox)

Method 6: Reinstall the Disney +

If none of the above mentioned methods works for you then we suggest you to reinstall Disney +. And to do so you can follow the below mention instructions, for example- we will discuss the process of reinstalling Android Version of the Disney Plus app.

Step 1: First of all launch Settings of your Android device and open Application Manager>Select Disney + and tap on Force Stop>after that confirm to Force Stop Disney + app and open Storage

Step 2: Press the Clear Cache button and then tap on Clear Storage

Step 3: Now confirm to clear the data of the Disney + app and tap on the back button>click on the Uninstall and then confirm to uninstall the Disney + app.

Step 4: Once done then restart your device, after restarting the device, Reinstall Disney + and enjoy the interrupted services.

Bottom Line

That’s all about Disney Plus Protected Content License Error. We really hope that this blog was helpful for you. Thanks for Reading.

Sakshi Anant Author

Leave a Reply