How to fix Google Chrome losing Internet connection


Picture this: You’re in the middle of an important video conference or trying to stream your favorite show when suddenly, Google Chrome decides to act up, and you lose your internet connection. It’s a frustrating scenario that many of us have encountered, and it always seems to happen at the worst possible moment. But fear not, because in this comprehensive guide, we’ll walk you through the steps to fix Google Chrome when it loses its internet connection.

Real-Life Scenario

Imagine you’re working from home and have a crucial online meeting with your team. Everything is going smoothly until your internet connection drops when you need it the most. You frantically try to reopen Chrome, but the issue persists. In this article, you’ll learn how to resolve such situations efficiently.

Possible Reasons for Internet Connection Issues

Before we dive into the solutions, it’s important to understand the potential reasons behind Google Chrome losing its internet connection. These issues can occur due to various factors:

  1. Network Problems: Your Wi-Fi or Ethernet connection may be unstable or disconnected.
  2. Browser Cache and Cookies: Accumulated cache and cookies can sometimes interfere with Chrome’s functionality.
  3. Extensions and Add-Ons: Certain extensions or add-ons may conflict with Chrome and disrupt the connection.
  4. Firewall or Antivirus: Overly strict firewall settings or antivirus software can block Chrome’s internet access.
  5. Outdated Browser: An outdated Chrome version may have bugs that cause connection problems.
  6. DNS Issues: Problems with your DNS settings can prevent Chrome from connecting to websites.

Common Error Codes and Examples

When Google Chrome encounters connection issues, it often displays error messages. Here are some common error codes and what they mean:

  1. ERR_INTERNET_DISCONNECTED: This error indicates that your internet connection is down.
  2. ERR_NETWORK_CHANGED: Chrome detected a change in the network, causing the connection to fail.
  3. ERR_CONNECTION_TIMED_OUT: The server took too long to respond, usually due to network congestion.

Now, let’s explore the steps to fix these issues.

Different Ways to Fix Google Chrome Losing Internet Connection

  1. Automatic Troubleshooting:
    • Use Chrome’s built-in diagnostic tool to identify and repair common connection problems automatically.
  2. Clear Cache and Cookies:
    • Manually clear your browsing data to remove potentially conflicting cache and cookies.
  3. Disable Extensions:
    • Temporarily disable extensions to see if any are causing the issue.
  4. Check Firewall and Antivirus:
    • Adjust firewall and antivirus settings to allow Chrome access to the internet.
  5. Update Chrome:
    • Ensure you have the latest version of Chrome to fix known bugs.
  6. Change DNS Settings:
    • Modify your DNS settings to use a reliable DNS server like Google’s (
  7. Reset Chrome:
    • If all else fails, you can reset Chrome to its default settings, which often resolves complex issues.

In-Depth Solutions

For each of these methods, we provide step-by-step instructions, ensuring you can effectively troubleshoot and fix Google Chrome’s internet connection problems. It’s important to follow these instructions carefully to avoid any unintended consequences.


Google Chrome losing its internet connection can be a frustrating experience, but with the right knowledge and troubleshooting steps, you can quickly resolve the issue. By understanding the potential causes, recognizing common error codes, and applying the appropriate fixes, you’ll ensure that Chrome runs smoothly, even in the most critical moments.

Additional FAQs

  1. Q: Is it safe to reset Chrome to its default settings?
    • A: Yes, resetting Chrome can resolve many issues. However, it will remove your saved passwords, bookmarks, and browsing history, so make sure to back up important data.
  2. Q: What if these solutions don’t work?
    • A: If none of the methods mentioned in this guide work, consider contacting your internet service provider (ISP) or seeking assistance from a professional technician. The issue may be related to your network infrastructure.
  3. Q: Can I prevent Chrome from losing its internet connection in the first place?

    • A: While some issues are beyond your control, you can minimize disruptions by keeping Chrome and your operating system up-to-date, using reliable network equipment, and avoiding excessive use of resource-intensive extensions.

Sakshi Anant Author