What is ‘Outlook error 0x800ccc13 Cannot Connect to the Network’ error in Windows 10?
If you are experiencing ‘Outlook error 0x800ccc13 Cannot Connect to the Network’ while composing or receiving emails in Microsoft Outlook in Windows 10 computer, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Microsoft Outlook’: Microsoft Outlook is personal information manager web app consist of webmail, calendaring, contacts, and tasks services. Outook service is made using Ajax programming techniques and support later versions of Internet Explorer, Firefox, Safari, and Google Chrome. It features and importing and exporting contacts as CSV files, rich text formatting, rich text signatures, contact grouping, auto-completion of contact addresses when composing and so on.
However, several users reported they faced ‘Outlook error 0x800ccc13 Cannot Connect to the Network’ error while they tried to send/compose email or receive email from their outlook account in Windows 10 computer. The error is appeared with some error codes like error 0x800ccc13 and saying you can’t connect to network and please check your network connection. Let’s take a look at error message.
“User account – Sending’ reported error (0x800CCC13): Cannot connect to the network. Verify your network connection or modem”
There could be several reasons behind this Outlook error including Outlook add-ins, malware or viruses infections, presence of bad sectors on your computer’s hard drive, corruption in system files, problem with outlook app itself and other reasons. Malware or viruses infection issues in your computer can be resolved by running system scan for malware or viruses with some power antivirus software. You can also try all-in-one ‘PC Repair Tool’ which offers you to remove infections and resolve your PC problems.
Also, corrupted or damaged outlook add-ins installed could be another possible reason behind this issue. You can find and disable or uninstall such add-ins in order to fix the issue. Corrupted PST files can interrupt Outlook functions and result in Outlook error 0x800ccc13 or other issue can occur. Let’s go for the solution.
How to fix Outlook error 0x800ccc13 Cannot Connect to the Network in Windows 10?
Method 1: Fix ‘Outlook error 0x800ccc13’ with ‘PC Repair Tool’
If this error is occurred due to some problems in your Windows computer, then you can try to fix the issue with ‘PC Repair Tool’. This software offers you to find and fix BSOD errors, EXE errors, DLL errors, problems with programs/applications, malware or viruses issues, system files or registry issues, and other system issues with just few clicks.
Method 2: Run SFC Scan in Windows 10
Corruption in system files can be repaired by running Windows 10 build-in SFC Tool and this way, you can fix this issue.
Step 1: close Outlook app if opened and press ‘Windows + X’ keys on keyboard, and select ‘Command Prompt as Administrator’
Step 2: In ‘Command Prompt’, type ‘sfc /scannow’ command and hit ‘Enter’ key to execute
Step 3: Once executed, restart your computer and open outlook, and check if the issue is resolved.
Method 3: Check the immovable email in Outbox in Outlook app
Check if there is no email stuck in the outlook if you find any email, delete it. There could be several reasons why email got stuck in outlook outbox including large attachment file often slow down the sending of email, Outlook goes offline, due to some outlook add-ins feature and so on. You can delete such emails to fix ‘Outlook error 0x800ccc13’ error.
Method 4: Update Microsoft outlook Client App
Updating outlook app to latest available build can resolve this type of issue. Let’s try.
Step 1: Open any Microsoft Office application like MS Word and go to ‘File > Account’
Step 2: Under ‘Product Information’, select ‘Updates’ option and click ‘Update Now’ button. Once updated, restart your computer and open Outlook again and check if the issue is resolved.
Method 5: Fix Outlook error 0x800ccc13 Cannot Connect to the Network using Registry Editor
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘regedit’ in the opened ‘Run’ dialog box and hit ‘OK’ button to open ‘Registry Editor’
Step 2: Now, navigate to following path in left pane
Step 3: Delete the string ‘Outlook error 0x800ccc13’ and then restart your computer, and check if the error is resolved
Method 6: Open Outlook App in safe Mode
If you are facing issue when you open Outlook in normal mode, then you can try outlook Safe Mode. This feature offers you to open Outlook with limited sets of features.
Step 1: Press ‘Windows + R’ keys on keyboard, type ‘Outlook.exe/safe’ in the opened ‘Run’ dialog box and hit ‘OK’ button to open outlook in safe mode
Step 2: Once opened, try sending a email and check if the error is resolved.
Method 7: Repair PST files using ScanPST.exe
As mentioned, this issue can also be occurred due to corrupted PST files. You can fix the issue by repairing PST files using ScanPST.exe tool.
Step 1: At first, make a copy of corrupted PST file and save it in another location of computer
Step 2: Now, locate ‘C:\Program Files\Microsoft Office\Office12 (Outlook 2007)’ path and find ‘ScanPST.exe’ tool. The path may vary according to Outlook version
Step 3: Run the ScanPST tool or Inbox Repair Tool, click on ‘Browse’ and locate the corrupted PST file
Step 4: Click on ‘Start’ to scan PST file and then click on ‘Repair’ to repair the issue. Once done, renamed the repaired file and check if the issue is resolved
Method 8: Remove outlook add-in
Sometimes, this issue can be occurred due to Outlook add-ins programs. You can try to fix the issue by removing add-ins.
Step 1: Open Outlook and click on ‘File > Options > Add-ins’
Step 2: Remove the ‘Add-ins’ in orderly fashion and try to find the faculty add-in. Once done, restart Outlook and check if the issue is resolved.
I am sure this post helped you on How to fix Outlook error 0x800ccc13 Cannot Connect to the Network in Windows 10 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.