How to Fix Photos error code 0x887A0005 in Windows 10 [Steps]

What is ‘Photos error code 0x887A0005’ in Windows 10?

If you are facing ‘Photos error code 0x887A0005’ error in Windows 10 computer while trying to export videos from Microsoft Photos App, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Microsoft Photos’: Microsoft Photos is software as image viewer, image organizer, raster graphics editor, photo sharing app, and video clip editor designed & developed by Microsoft. Starting Windows 8, Microsoft Photos app is part of Microsoft Windows OS. Photos have Microsoft Sway integration and can use selected photos as source for creating sway project. You can use this app to upload photos to OneDrive, Facebook, Twitter, Instagram and GroupMe for sharing.

However, several Windows users reported that they faced ‘Photos error code 0x887A0005’ error in Windows 10 computer when they tried to export videos from Microsoft Photos App. This issue indicates video drivers are not up-to-date in your computer or there is some issue with video drivers and unable to export video. This error is appeared with ‘Error code 0x887A0005’ that usually prevents you exporting videos from Photos App. Let’s take a look at error message.

“Update your drivers to export video… We encountered an issue with your video drivers and are unable to export video… Here’s the error code, in case you need it: 0x887A000.”

The possible reasons behind this error can be faculty drivers, hardware-accelerated encoding issues corrupted Microsoft Store Cache, corrupted or outdated cache of Microsoft Photos App, or the issue with Microsoft Photos App itself in your computer. In such case, you can try to fix the issue by updating video drivers/graphics card driver to latest & compatible version and then try exporting videos from Photos App and check if it works. Let’s go for the solution.

How to fix Photos error code 0x887A0005 in Windows 10?

Method 1: Fix ‘Photos error code 0x887A0005’ with ‘PC Repair Tool’

‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses issues, system files or registry issues, and other system issues with just few clicks. You can get this tool through button/link below.

⇓ Get PC Repair Tool

Method 2: Update graphics card driver in Windows 10

Updating graphics card driver to latest version can resolve the issue.

Step 1: Open ‘Device Manager’ in Windows 10 via Windows Search Box and expand ‘Display Adapters’ category

Step 2: Right-click on your graphics card driver and select ‘Update Driver’. Follow on-screen instructions to finish update process. Once done, restart your computer and check if the issue is resolved.

Download or reinstall Graphics Card driver update in Windows 10 [Automatically]

You can also try to update your all Windows drivers including graphics card driver with ‘Automatic Driver Update Tool’. You can get this tool through button/link below.

⇓ Get Automatic Driver Update Tool

Method 3: Run ‘Windows Store Apps’ troubleshooter

Windows 10 build-in ‘Windows Store Apps’ troubleshooter can resolve the error. Let’s try.

Step 1: Open ‘Settings’ App in Windows 10 via Windows Search Box and go to ‘Update & Security > Troubleshoot > Additional Troubleshooters’

Step 2: Find and select ‘Windows Store Apps’ troubleshooter, and click ‘Run the troubleshooter’ button

Step 3: Follow on-screen instructions to finish troubleshooting and once done, please check if the error is resolved.

Method 4: Reset Microsoft Store Cache

This issue can be occurred due to corrupted or outdated cache of Microsoft Store. You can clear MS Store cache in order to fix the issue.

Step 1: Type ‘cmd’ in Windows Search Box and press ‘SHIFT + ENTER’ keys on keyboard to open ‘Command Prompt as Admin’

Step 2: Type ‘wsreset.exe’ command and hit ‘Enter’ key to execute. This will reset Microsoft Store cache. Once done, restart your computer and check if the issue is resolved.

Method 5: Reset Microsoft Photos App

Corrupted or outdated cache of Microsoft Photos App could be another possible reason behind the issue. You can fix the issue by clearing Photos App cache.

Step 1: Open ‘Settings’ App in Windows 10 and go to ‘Apps > Apps > Features’ , find and select ‘Microsoft Photos’ app

Step 2: Click on ‘Advanced Options’ and click on ‘Terminate’ and then click ‘Reset’ to reset the app. Click ‘Reset’ button again to confirm

Step 3: Once completed, restart your computer and check if the issue is resolved.

Method 6: Reinstall Microsoft Photos App

If the issue is still persist, then you can try to fix the issue by uninstall Photos App and then reinstall it in computer.

Step 1: Open ‘Command Prompt as Admin’ using ‘method 4’

Step 2: Type the following command and hit ‘Enter’  key to execute

get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

Step 3: Once executed, restart your computer and after restart, install Microsoft Photos App from Microsoft Store in your computer. Once installed, try exporting videos from Microsoft Photos app and check if the issue is resolved.

Method 7: Disable Hardware-accelerated video encoding in Microsoft Photos

Step 1: Open ‘Microsoft Photos’ App in Windows 10 and click on ‘See More’ menu at top-right corner and select ‘Settings’

Step 2: In the opened page, go to ‘Use hardware-accelerated video encoding when available’ section and turn OFF ‘Use hardware-accelerated video encoding’ option and check if the issue is resolved.

Conclusion

I hope this post helped you on How to fix Photos error code 0x887A0005 in Windows 10 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

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