How to fix Razer nari ultimate essential cic not working on Discord or Windows issue


Imagine you’re in the middle of an intense gaming session, communicating with your team on Discord through your trusty Razer Nari Ultimate Essential headset. Suddenly, your audio cuts out, and you can’t hear your teammates, nor can they hear you. Frustration sets in, and you find yourself searching for a solution to this issue that has disrupted your gaming experience. Well, you’re not alone. Many Razer Nari users have encountered the CIC (Communication in Chat) not working on Discord or Windows problem. In this article, we will delve deep into this issue, exploring its possible causes and providing a comprehensive guide on how to fix it.

Possible Reasons for the Issue:

Before we jump into the solutions, let’s understand the potential reasons behind your Razer Nari Ultimate Essential CIC not working:

  1. Driver Issues: Outdated or corrupt audio drivers can lead to communication problems.
  2. Software Conflicts: Discord or Windows updates can sometimes conflict with the Razer Synapse software.
  3. Hardware Malfunction: A faulty headset or disconnected cables could be the root cause.
  4. Settings Misconfiguration: Incorrect audio settings in Discord or Windows can cause communication failures.

Common Error Codes with Examples:

Here are some common error codes you might encounter when facing this issue:

  1. Error Code 0x80070643: This Windows error code can occur when there are issues with software installation or updates.
  2. Error Code 0xE800007F: Often seen on Discord, this error can indicate a problem with the application itself or with audio device settings.

Now, let’s explore the different ways to fix the Razer Nari Ultimate Essential CIC issue.

Solutions to Fix Razer Nari Ultimate Essential CIC Not Working:

1. Update Audio Drivers:

  • Automatic: Use a driver updater tool like Driver Booster to automatically scan for and update outdated audio drivers.
  • Manual: Visit the Razer website, locate your headset’s drivers, and download the latest version. Install them manually.

2. Check Razer Synapse Settings:

  • Open Razer Synapse and ensure that your headset is selected as the default audio device.

3. Discord Settings Check:

  • Inside Discord, go to User Settings > Voice & Video. Ensure that your Razer Nari headset is selected as both the input and output device.

4. Windows Sound Settings:

  • Right-click the sound icon in the system tray and select “Open Sound settings.” Verify that your headset is set as the default communication device.

5. Reinstall Discord:

  • Sometimes, reinstalling Discord can resolve software conflicts. Uninstall Discord and then download the latest version from their official website.

6. Firmware Update:

  • Check if there is a firmware update available for your Razer Nari headset and apply it.

7. Physical Inspection:

  • Ensure all cables are securely connected, and there are no visible hardware issues with your headset.


The frustration of dealing with a Razer Nari Ultimate Essential CIC not working issue can be a real mood-killer during gaming sessions. However, with the right troubleshooting steps, you can get back to enjoying crystal-clear communication with your friends and teammates on Discord. By addressing driver, software, and configuration issues, you can ensure that your Razer Nari headset functions flawlessly with both Discord and Windows.


  1. Why does my Razer Nari Essential keep disconnecting during use?
    • This issue could be related to a loose cable connection, low battery, or interference. Try reseating the cable, charging the headset, and eliminating potential sources of interference.
  2. Is it necessary to update audio drivers regularly?
    • Yes, updating audio drivers is essential for optimal performance and to resolve compatibility issues with new software updates.
  3. I followed all the steps, but my Razer Nari CIC issue persists. What should I do?

    • If none of the solutions work, consider contacting Razer support or seeking assistance from a professional technician to diagnose and fix any potential hardware problems.

Sakshi Anant Author