Are you struggling with “Authentication Error: Trouble communicating with Roblox Servers. Please try again. Error Code: 901” error message and looking for a troubleshooting guide to get past this error, you have reached at the right place. Here in this tutorial we will teach you how to deal with Roblox error code 901. So keep reading the blog till the end. But before discussing the methods to fix the error, let’s know more about the annoying error.
Table of Contents
What is Roblox error code 901 and what are the reasons that occurs the error?
As per the reports the error gets prompted when you are unable to connect to Roblox using your account. This error indicates an authentication error that is associated to the communication of the Roblox servers and the gaming device. And this error also indicates expired/banned accounts. And the worst part of this error is unlike most Roblox errors it does not tell you what’s wrong. So it takes more time to detect the reason for the error. But don’t fret! We will not let you suffer for a long time as we have shortlisted few potential culprits that lead to this error.
Reason 1: As earlier mentioned, this error is related with connection issues on Roblox’s game servers, so the chances are quite higher that it might be associated to scheduled server maintenance.
Reason 2: Another major factor to face the above mention trouble is outdated Roblox/ corrupted game files
Reason 3: If you don’t have a stable internet connection, you may stuck with this annoying error.
How to solve Roblox error code 901
Method 1: Check your Internet Connection
It is quite obvious that if you don’t have a good internet connection you may stuck with several errors, so before proceeding with the complex methods check your internet connection.
You can follow the below mention suggestions to fix the internet related issues.
Switch from Wi-Fi to wired connection: It’s know that Wi-Fi provides fast internet connection within its coverage but if you are struggling with internet related issues even after you are using Wi-Fi then you can switch to wired connection.
Reset Your Modem or Router: Several users have claimed that resetting the router or modem can fix glitches on your internet connection so try to reset your modem and router.
Change to another internet network: You can try another network and check if the issue resolved or not.
Method 2: Update Roblox
You need to make sure that you are in the latest version of Roblox. Updated versions can easily communicate with the server. So always use the updated version.
In order to update Roblox on Xbox, follow the below mention guidelines:
Step 1: First of all open your Xbox One and navigate to Settings>scroll down to Updates & Downloads
Step 2: Now under Updates, you will see all the pending software & games updates available
Step 3: Once done then log in to Roblox and see if the issue gets resolved.
Method 3: Hard Reset Xbox One Console
Several users have claimed that hard resetting of the Xbox One Console can solve several errors. To do the same follow the below mention instructions:
Step 1: Press/Hold Xbox Button in the center of the controller in order to open Power Center
Step 2: Select Restart Console
Step 3: Choose Restart to confirm
Now follow the below mention steps to physically power cycle Xbox Console:
Step 1: You need to turn off the console by holding Xbox button on the front console for 10-20 second>your console will automatically turn off.
Step 2: Then unplug the console & press the power button few times to drain all the remaining power.
Step 3: In order to turn the Xbox Console back on, you need to plug the power cord back in and then press Xbox button on the console or your controller. Once done then check if the issue resolved or not.
Method 4: Check if your Roblox Account is Banned
If you are still struggling with Roblox error code 901 then make sure your Roblox account is not banned. But sadly there is not any proper way to know if your account is banned. But you could certainly reach out to Roblox Ban Support and see if your account is banned. Otherwise you can use the below mention method to know about your account.
Step 1: Navigate to the Roblox users URL
Step 2: In the URL replace the user ID with your account ID. If you notice any account then you are safe, or if not then contact Roblox for a unban.
In order to clarify if your game is crashing after accessing a specific server, then you need to understand that you are banned from that particular server. In such case you can try to play a different server and see if it’s a server specific ban. We suggest you to contact server admin and figure why you were banned.
Method 5: Reinstall Roblox
If one of the above mentioned methods works for you then we suggest you to so a clean reinstall of Roblox. To do so follow the below mention guidelines:
Step 1: From the home screen, navigate to Xbox button and select My Games and Apps
Step 2: Then find Roblox and press Start button on your controller
Step 3: Select Uninstall from the set of options
Step 4: In order to uninstall other Roblox clients, navigate to Xbox Store>Roblox>Uninstall All
Step 5: And to reinstall Roblox on your console, go to My Games & Apps>Full Library>All Owned Games. It will display all the current and previously installed games on your Xbox.
Step 6: Finally select Roblox and tap Install All
My job is done here and I have provided ample solutions to get past the Roblox error code 901. Now it’s your turn to follow our guidelines to help yourself.