How to Fix Snapchat Memories won’t appear on iPhone [Steps]

What is ‘Snapchat Memories won’t appear’ issue on iPhone?

In this post, we are going to discuss on How to fix Snapchat Memories won’t appear on iPhone. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Snapchat’: Snapchat is Instant Messaging App and service designed & developed by Snap Inc. One of main feature of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.

‘Snapchat Memories’: Snapchat Memories is feature of Snapchat that enables users to save the photos and videos for later instead of allowing them to disappear when the designated time is up. These snaps and stories are saved within Snapchat under your ‘Memories’ tab and can be viewed, edited, sent, saved to yoru device, or reposted on your Snapchat story.

However, several users reported they faced Snapchat Memories won’t appear on iPhone when they tried to load or use Snapchat Memories feature. They explained only the latest memories show up, the reset of them are greyed out like there’s nothing. To save the precious time spent with friends, and family in form of photos and snaps, Snapchat Memories is great option to save all of them in one place.

The possible reasons behind Snapchat Memories won’t appear/load issue can the corrupted/outdated Snapchat app, corrupted cache of Snapchat app, and issue with Snapchat service/server itself. You should make sure Snapchat service/server is up and running properly. If you investigate there is some issue with Snapchat service/server, then you will need to wait until the server issue is resolved. It is possible to fix the issue with our instructions. Let’s go for the solution.

How to fix Snapchat Memories won’t appear on iPhone?

Method 1: Update Snapchat App

One possible way to fix the issue is to update Snapchat app to latest available version in your IPhone. To do so, you need to open App Store in your IPhone, search for Snapchat in Search bar in App Store, and download & install the update to Snapchat in your device. Once updated, check if the issue is resolved.

Method 2: Clear cache of Snapchat App

Corrupted cache of Snapchat App could be a reason behind the issue. You can clear cache of Snapchat app in order to fix.

Step 1: Open ‘Snapchat’ App in your device and tap on ‘Snapchat Profile’ icon

Step 2: Tap ‘Settings’ gear at top-right corner, swipe down to end and select ‘Clear Cache’

Step 3: Hit ‘Clear All’ or ‘Continue’, whichever option shows

Step 4: Now, force close the Snapchat App and turn OFF your phone

Step 5: After that, turn ON your phone and check if the issue is resolved.

Method 3: Check the Snapchat Memories are backed up or not

If Snapchat Memories won’t appear issue is still persist, it might be because you haven’t backed up Snapchat Memories correctly. You can check the Snapchat Memories are backed up or not.

Step 1: Open ‘Snapchat’ app in your device and tap ‘Snapchat Profile’

Step 2: Tap ‘Settings’ gear and locate ‘Memories’

Step 3: If the Backup Progress is labelled as ‘Complete’, then Snapchat has successfully backed up your Memories.


I am sure this post helped you on How to fix Snapchat Memories won’t appear on iPhone with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

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