When you are trying to login to your Spotify account and you input your right credentials instead a message is shown on your screen A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used proxy setting (Error code: auth: 16).
This error code is nothing to worry about and is commonly faced by many users while trying to access their account on their computer. If your firewall is blocking Spotify then you will not be able to use any services on it or log into it.
There are numerous reasons why this can be happening some of them includes
- Spotify account located in another country.
- By using a proxy on your computer.
- Using multiple accounts.
- Using a VPN.
- Some network blocks certain services like school, office, etc.
- Cache and Cookies of browsers.
Firewall Blocking Spotify how to fix?
There are two types of error when you try to login (Error code: 17) and (Error code: auth 16)
How to fix Error Code: auth 16
Step 1: Open Spotify and enter your credentials (username and password)
Step 2: You will see the A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used proxy setting (Error code: auth: 16).
Step 3: Click on Proxy Setting. A new tab will open.
Step 4: On the Window select No proxy and click Restart App button.
Step 5: It will take you back on the login page.
Step 6: Enter the Username and Password and press login.
You will now be able to login to your Spotify account and use its services.
How to solve Error Code: 17
Firewall is a tool that helps your computer to protect itself from intruders and unauthorized access. But there are times when your firewall mistakes your Spotify application as dangerous and block it access to protect the system especially when using a Spotify Premium Account. You need to reconfigure your firewall to grant access to Spotify without error or interruptions.
Allow Spotify Through Firewall
Step 1: Open Control Panel from the start menu.
Step 2: Navigate to System and Security then Windows Defender Firewall.
Step 3: Now find the Allow an app or feature through Windows Defender Firewall option and open it.
Step 4: On the new window, click on Change Setting on the top right corner.
Step 5: In the new Window look for Spotify and tick the box by clicking on it.
Make sure both the public and private boxes are ticked
Step 6: To Confirm press OK.
Change Country In Spotify Application
Step 1: Open Spotify and Login to your account through web browser.
Step 2: Click Profile option from the top right of the Window and select your account.
Step 3: Click Edit Profile from the account overview Window.
Step 4: Find the country changing option and select your country.
Step 5: Click save Profile to confirm.
Step 6: Restart Spotify and try to Login again.
Clear Your Browser Caches and Cookies
Step 1: Open your browser (Chrome, Edge, Firefox etc) on your computer.
Step 2: Click more from the top right side.
Step 3: Click more tool and select clear browsing data.
Step 4: At the top select All time if you want to delete everything.
Step 5: Check the boxes next to Cookies and other site data and Cached Images and Files.
Step 6: Select Clear Data.
This error code is very common to run into and can happen to different account if you use more than one account to access Spotify on your computer. Therefore we have listed every possible solution related to Spotify Error code auth 16 and error code 17 with detailed instructions and steps on how to do so.