How to Fix Voicemail not working on iPhone [Easy Guide]

If you are facing Voicemail not working on iPhone after upgraded iOS of your iPhone, then you are in right place for solution. Here, we are discussing on How to Fix Voicemail not working issue on iPhone in details and providing easy steps/methods to do so.

What is Voicemail on iPhone?

Voicemail App shows you a list of all your Voicemail messages left by your callers-so you can choose which one to listen to now, listen to later, share with others and/or delete. You will be also able to read transcripts of your Voicemail messages with iOS’ Voicemail-To-Text feature depending on your geographical location.

Voicemail App also allows you to save your Visual Voicemail messages as voice memos, notes or share them with apps like Mail, AirDrop or Messages. You can use Visual Voicemail App to transcript your voicemail’s audio file into text so you can reads your voicemail without needing to play it or listen to it.

To turn ON Voicemail transcription on iPhone, you don’t need to do anything. This feature is part of your iOS which is turned ON by default. If you use iPhone 6 or later and you set up your Voicemail options, your phone should feature Visual Voicemail.

Now comes to matter “Voicemail not working” issue, this error usually occurs after upgraded your iPhone and/or inserted a new SIM card into your iPhone. With these changes, you might lose voicemails that you previously saved to.

Reasons behind Voicemail not working on iPhone

  • Sometimes, recent iOS update can cause several issues on your device including Voicemail not working
  • It might possible to get this error due to carrier problem. For example, when you get errors like “Error Performing Request”, “Visual Voicemail Error 9999”s or “Black Screen Error”, it carrier problem would be a reason behind this error.

How to fix iPhone’s Voicemail Transcripts not showing up issue?

If a voicemail-to-text transcript is not showing up, then you can follow the steps below to fix.

Step 1:  Go to “Settings” App on iPhone

Step 2: Then go to “Siri and Search”

Step 3: Toggle on “Press Side/Home/Top Botton for Siri” option

Step 4: If this setting is already on, then toggle it Off.

Step 5: Wait for 30 seconds and then toggle it to turn ON

Note: If this method didn’t help you, then you may need to wait for few hours for your voicemail to text transcripts to show up.

How to fix Voicemail not working on iPhone?

Method 1: Restart your iPhone

Sometimes, restarting your iPhone can fix several problems of your phone especially some apps require restart to work smoothly. So you need to restart your iPhone to fix. When you recently install iOS update on iPhone and forget to restart your device, then it can trigger some issues. So, you just restart your phone to resolve.

To restart your iPhone, press & hold the “Sleep/Wake” button unit ill the red slider shows up. Now, drag the slider to power Off and after a few seconds, press & hold the Sleep/Wake button again until the Apple Logo appears on your iPhone. Once done, please check if the trouble is resolved.

Method 2: Check the carrier on your IPhone

If carrier setting is outdated, you need to update it to fix Voicemail not working problem. To do so, go to “Settings” and tap on “General > About” and update the carrier settings

Method 3: Reset Network settings

Recent iOS update on iPhone can cause network related issues and can influence voicemail messages. So, you can try to fix this problem by resetting network settings on iPhone. To do so, follow the steps below.

Step 1: Go to “Settings > General > Reset”

Step 2: Tap on “Reset Network Settings”. This process will delete network confidential and restore them to default. Once done, please check if the problem is resolved.

Method 4: Reset Voicemail password

You can fix this issue by resetting voicemail password on your iPhone. To do so, you need to log into the carrier’s website or contact customer service. After this, go to “Voicemail” tab on your iPhone and set up your voicemail in next screen.

Method 5: Disable WiFi on your iPhone and then enable

Step 1: Go to “Settings” on iPhone

Step 2: Tap on “WiFi”

Step 3: Tap the switch to disable or turn WiFi OFF

Step 4: After few seconds, turn the WiFi ON.

Method 6: Check if voicemail is set up on your iPhone

In some cases, iOS update reset some device settings configuration. So, you need to verify and ensure voicemail is still properly setup or not. To do so, follow the steps below.

Step 1: Tap on “Phone”

Step 2: Tap on “Voicemail tab > Set up now”

Step 3: Enter a password and re-enter it and then tap on “Done”

Step 4: Tap custom to record a personal greeting

Step 5: Tap on Record to start recording and then tap “stop” when it is done.

Method 7: Reset Time Zone

You can reset the Time Zone to fix Voicemail not working issue on iPhone

Step 1: Open “Settings” App on iPhone

Step 2: Go to “General > Date & Time”

Step 3: Turn on Set Automatically

Method 8: Visit Carrier website or call carrier for help

If the above solution can’t fix your problem, then you can try to fix it by visiting carrier website or call carrier for help. This option will help you to fix permanently this issue.


All the methods mentioned above can fix Voicemail not working on iPhone. You can read & follow our instructions to do so. If this post really helped you, then you can share this post with others to help them. For any suggestions or queries, please write on comment box below.

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