How to fix Windows 10 not recognizing iPhone issue?

Windows 10 users have recently caught an issue where their iPhone either failed to get detected or their device wasn’t recognized on their systems when they are trying to connect to iTunes. There are multiple reasons for Windows 10 not recognizing iPhone and so does the solutions. Here, in this article, we will provide you some simple workarounds and fixes that would help you in resolving this issue.

Know why Windows 10 not recognizing iPhone issue occurs

It is very important to know at first what causes the Windows computer not recognize your iPhone. Well, you all know Apple products that basically include iPhone, iPad and MacBook, doesn’t go very well with Microsoft’s Windows. This is the reason when they are brought together, they do not communicate easily.

This is exactly why new errors and bugs keep on popping every now and then. One such bugs occurs when Windows 10 not recognizing iPhone. The researchers of this issue state that there is no single fix available to resolve it. Thus, the users have to go through several checks, basically, trial and error method to see if the problem gets resolved.

Before we will move and provide you different solutions to fix the issue causing Windows 10 not recognizing iPhone, you are recommended once use PC Repair Tool – an automatic tool known for finding and deleting any system related issues/ errors that could be causing the Windows 10 fail to recognize iPhone issue. Below is the direct download link for this tool.

⇓ Get PC Repair Tool

Possible solutions for Windows 10 not recognizing iPhone

#1: Simply “Reboot” computer and iPhones

Reboot your iPhone as well as your computer and then reconnect it and see if the problem is resolved. If this does not work, move down to the second solution.

#2: Try different USB port

It is possible that a defective or a damaged USB port on your computer is causing the Windows 10 not recognizing iPhone issue. If this is the case, connect your iPhone to a different USB Port.

#3: Enable AutoPlay

Once after connecting your iPhone to your Windows PC, go the Control Panel section and open the AutoPlay applet from there. Check if the Use AutoPlay for all media and devices is checked. Now, search for your iPhone device and select the option “Ask Me Everytime” on the drop-down menu next to the device.

#4: Install important updates to your Windows

You might receive the Windows 10 not recognizing iPhone message because your system has not updated and installed with all the latest Windows 10 updates. To install the latest updates, go to the Settings > Update & Security > Windows Update and download the updates from here.

#5: Update the iTunes to its latest version

It is possible that the iPhone is not compatible with the older version of iTunes you are using with Windows 10. Hence, you should make ensure that you have the latest version of iTunes installed.

#6: Go always with “Trust” option

When you connect an iOS device to your computer, you receive a message that says “Trust this Computer?”. You should require click on Trust option as this is the most suitable option to go to resolve the Windows 10 not recognizing iPhone in most of the cases.

#7: Check for Apple Mobile Device support service if installed

You should check if this service is installed on your computer or not. You can check it by going to the Control Panel > Uninstall a program. If it is not installed, you will require re-installing the iTunes. You will also require checking if the device drivers are updated.

#8: Disable VPN if enabled

Some users reported that they are encountering Windows 10 not recognizing iPhone when VPN is turned on. If this is the case, turn off the VPN on your iPhone. Check the steps below:

  • Go to the Settings on your IPhone,
  • Tap general,
  • Click on VPN and then Delete Profile,
  • Finally, confirm with clicking Delete again.

#9: Special tips for Windows 10 N or KN users

The users of Windows 10 N and KN versions, if encountering Windows 10 not recognizing iPhone, should ensure if they have Media Feature Pack installed. If not, download it from Microsoft.


Most of users get the fix from at least one of the above solutions. If still you are facing Windows 10 not recognizing iPhone issue, let us know through the comment section below.

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