How to fix Windows 10 not Shutting Down problem

Windows 10 not Shutting Down issue might happen to anyone who recently upgraded their OS from Win 7/8/8.1 to Windows 10. Many users have reported that when they click on the shutdown or restart button, they found that their system still don’t turn off. Screen may display that it is shutting down but even after a very long time, it still doesn’t go off. At such situation, the only way to properly turn it off is to press the Power button.

shut down

There might be various causes that are preventing the Windows 10 device from getting turned off. Some of them are:

  1. If you have updated your OS and it is still not completed and at the same time, you are trying to shut down the PC, then issue may occur. Sometimes, updates take more than usual time to configure or install. You need to wait until it is completed as it is just a temporary condition.
  2. If you have set Windows to delete Page (Swap) file at each shutdown, then this might be the reason behind the problem. In such situation, you need to make Windows stop deleting the Page File on each shutdown. This process may also lead to random shutdown in windows 10 issue.
  3. Installation of a new Windows also causes this issue. It has been seen that in the early days, while user tries to shut down or restart a Windows based system, it takes too much time to turn off. Initially, after 1-2 days when you first boot Window, a message may appear that that resembles- Windows is configuring updates. This happens when the PC needs to execute maintenance tasks such as removing unnecessary stuffs. In such situation, the Windows 10 PC may take 15-20 minutes to properly turn off. You need to wait for the procedure to finish once.

However, in case the “windows 10 shutdown button not working” issue is something else, then there might be one of these possible causes:

  1. You have a damaged or unsuited device driver installed.
  2. A faulty or dissenting application is running in the device.
  3. Any of your services or processes is not turning off.

We have provided some recommendations below. You need to follow and apply them which will definitely help you in getting rid of the issue.

Solution 1- Force Shut Down

First of all, you need to force your system to shut down in order to get rid of the problem for a long time. For this, go through these simple Steps:

  • Press and hold the power button until the device is shut.

power button

  • Remove all the source of power (Power cable/ Battery/ unplug the power cords) for 10 minutes.
  • Now, start your system and try to shut it down generally.

Solution 2- Try to shut down the PC using Command Prompt

Command prompt can be used to force shut down the computer that stops all the active applications. For this, follow these steps:

  • Open Start menu, type in “cmd, right-click on Command Prompt, choose Run as administrator
  • Type “shutdown -s –f” command to force shutting down your PC
  • You will see a message saying that your device will be shut down within a minute.

Command Prompt shut down

Solution 3: Disable fast Startup

Fast stutdown is a fusion kind of start-up that doesn’t make your system to completely turn off when you do it and thus, it can start up again rapidly. Due to this, you may have to deal with various pernicious issues including “Windows 10 not Shutting Down” problem. Disable this feature by following the steps given below:

  • Go to “Control Panel” and search for “power options”, then choose Power Options.

Power Options

  • Here, choose “Change settings that are currently unavailable”

Change settings

  • Now, uncheck “Turn on fast startup” and then select “Save changes

fast startup

Solution 4- Keep the latest Windows 10 version

You need to have the latest Win 10 version because Microsoft keeps sending new updates and fixes for the general issues through it. With this, users can always check for their updates and keep solving the issues. Just follow the simple steps given below if there is any updates:

  • Go to Start menu and open Settings
  • Tap upon Updates & Security.

Updates & Security

  • Tap upon the Check for updates button, no your PC will check, download and install if any updates found.

Check for updates

Once you updated your Windows, check if your device turns off properly. However, in case your update is getting stuck or not working, then you need to use the troubleshooter:

  • Open start menu and type in Troubleshoot and then choose
  • Choose Windows Update and tap upon Run the troubleshooter


  • Choose Try troubleshooting as an administrator. (If needed)
  • Here, choose Apply this fix.
  • Now, close the troubleshooter.

Solution 5- Do a System Restore

Doing a system Restore will bring your PC back to an earlier date. This may help you to fix “Windows 10 not Shutting Down” issue. Try to restore your computer by following the below steps:

  • Go to Control Panel and search for Recovery.

  • Open System Restore.

System Restore

  • Now, click Next.
  • Choose an earlier restore point and tap Next.
  • Tap Finish.
  • Once the process is completed, try to shut down your Windows 10 device again and see if the problem is resolved.

Solution 6- Repair System Files

Having problem with some vital System files may also lead to various spiteful issues including the shutdown issue. Follow these simple steps that will help you fixing all system errors:

  • Open start menu, type in “cmd”, right click on Commnad Prompt and choose Run as administrator.
  • Click Yes for giving it permission.
  • Type in sfc /scannow and then hit the Enter (don’t forget to put a space between “sfc” and “/scannow”)

Solution 7- Control which apps should start automatically

When you try to close your PC, there are some apps and processes that don’t shut easily which can be the reason behind “Windows 10 not Shutting Down” problem. These apps automatically start themselves with each Window reboot even without asking for any approval. And therefore, you must control each and every app which you don’t want on Windows start up. It will certainly boost your PC’s start up speed and also its turn off speed. And for this, follow these steps:

  • Press Ctrl + Shift + Esc and open task manager from your task bar.
  • Here, if small panel appears, click more details to switch to the big panel.
  • Go to the Startup
  • Now, right click on each app that you don’t want to start automatically Window reboot and select Disable.

One of these methods will certainly help you to fix “Windows 10 not Shutting Down” issue, you just need to apply one at a time and see if the problem is resolved. Moreover, if you want to boost your system’s overall performance and work on it more efficient than ever, you can use powerful Reimage PC optimization tool. This application is capable of removing all the junk files, malware infections and similar stuffs from the compromised device and enhancing its overall performance.


Ashish Kumar Author

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