How to Fix Windows 10 Photos App not working issue

What is ‘Windows 10 Photos App not working’ issue?

If you are experiencing ‘Windows 10 Photos App not working’ problem in Windows 10 computer while try to open or use Microsoft Photos App, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Windows 10 Photos App not working’: It is common Windows problem considered as Microsoft Photos App issue. This issue is usually appeared on Windows 10 computer when you try to open or use Microsoft Photos App or Windows 10 build-in photo app. Photos App in Windows 10 offers you to view images/photos and apply or adjust and filter the images in computer.

However, this Windows 10 build-in Photos App causes sometimes issue while trying to access the app or use the app to view or edit images in computer. If you are experiencing Microsoft Photos App not working issue, then you can try Photos App Alternatives that offers the features like build-in Photos App. Also, you can troubleshoot or fix this issue in computer means you can use Windows 10 build-in Photos App by resolving the issue with our instructions.

There could be several reasons behind this issue including outdated Windows OS, corrupted cache of Microsoft Photos App, outdated or corrupted Photos App, corruption in system files or disk system image and other reasons. Let’s go for the solution.

How to fix Windows 10 Photos App not working issue?

Method 1: Fix ‘Microsoft Photos App not working’ issue with ‘PC Repair Tool’

‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, EXE errors, problems with programs/applications, malware or viruses issues, system files or registry issues, and other system issues with just few clicks. You can get this tool through button/link below.

⇓ Get PC Repair Tool

Method 2: Run Windows 10 built-in ‘Windows Store Apps’ troubleshooter

Windows 10 build-in ‘Windows Store Apps’ troubleshooter can resolve this issue. Let’s try.

Step 1: Open ‘Settings’ App by pressing ‘Windows + I’ keys on keyboard

Step 2: Go to ‘Update & Security > Troubleshoot’ and click on ‘Additional Troubleshooters’

Step 3: Find and select ‘Windows Store Apps’ troubleshooter, and click on ‘Run the troubleshooter’ button

Step 4: Follow on-screen instructions to finish troubleshooting. Once done, please check if the issue is resolved.

Method 3: Optimize Photos App’s internet settings

You can resolve the issue by changing internal settings to optimize Photos App performance

Step 1: Open ‘Photos’ App via Windows Search and click on ‘Three-Dots’ icon at top-right corner and select ‘Settings’

Step 2: Every time you are online, it can affect the speed of Photos App. So, you need to turn OFF ‘Show my cloud-only content from OneDrive’ option in settings

Step 3: You can also turn OFF ‘Display Delete Configuration Dialog’ which consumes extra memory. Hardware-accelerated video encoding is also something you don’t need unless you are planning to use Photos App as Video Editor

Step 4: YOU can also disable ‘Disable indexing parts of your library stored on Network Connections’ option

Step 5: Once done, re-launch Photos App and check if the error is resolved.

Method 4: Reset Photos App in Windows 10

Step 1: Open ‘Settings’ App and go to ‘Apps > Apps & Features’, find and select ‘Photos’ App

Step 2: Select ‘Advanced Options’ and click on ‘Reset’ button. Confirm resetting and once done, restart your computer

Step 3: After restart, open ‘Photos’ App again and check if the error is resolved.

Method 5: Reinstall Microsoft Photos App in Windows 10

Step 1: Press ‘Windows + X’ keys on keyboard and select ‘Windows PowerShell (Admin)’

Step 2: Type the following command to uninstall the Photos App package

Get-AppxPackage *photo* | Remove-AppxPackage

Step 3: Once done, restart your computer. After restart, open ‘Microsoft Store’, search for Microsoft Photos App and install it into computer. Once installed, open ‘Photos’ app and check if the error is resolved.

Method 6: Update Microsoft Photos App

Step 1: Open ‘Microsoft Store’ and click on ‘Downloads and Update’ icon at top-right corner on Microsoft Store

Step 2: Click on ‘Update All’ button to update all apps to latest build if the update is available. This will update your Photos App. Once done, open Photos App and check if the problem is resolved.

Method 7: Fix Windows 10 Photos App not working using Registry Editor

Step 1: Press ‘Windows + R’ keys on keyboard, type ‘regedit’ in the opened ‘Run’ dialog box and hit ‘Ok’ to open ‘Registry Editor’

Step 2: After that, open ‘Notepad’ and copy the following code/text in Notepad and save it as ‘Photofix.reg’.

Windows Registry Editor Version 5.00


















Step 3: Now, right-click on created Photofix.reg file and select ‘Merge’

Step 4: Now, right-click on any image and click ‘Open With’ and select ‘Choose another app > Windows Photo Viewer’ and hit ‘Ok‘, and check if you can use Photos app without any issue.

Method 8: Update Windows 10 OS

Updating Windows 10 OS to latest available update version can resolve the issue.

Step 1: Open ‘Settings’ App and go to ‘Update & Security > Windows Update’ and click on ‘Check for updates’ button

Step 2: Install the available updates in computer and once done, restart your computer and check if the issue is resolved.

Method 9: Restore Libraries to default

Step 1: Open ‘File Explorer’ in Windows 10 and click on ‘View’ tab

Step 2: Click on ‘Navigation Pane’ and select ‘Show Libraries’

Step 3: Right-click on ‘Libraries’ and select ‘Restore Default Libraries’

Step 4: Once done, restart Photos App and check if the error is resolved.

Method 10: Try Microsoft Photos App’s alternative

If you are unable to resolve the issue, then you can try Microsoft Photos App’s alternative app Like Photo Manager Deluxe or ACDSee Photo Editor, or some other apps. You can install Photos App alternative apps from Microsoft Store and once installed, check if you can view or edit your photos in Windows 10 computer without any issue.


I am sure this post helped you on How to fix Windows 10 Photos App not working with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.