How to Fix Zoom audio not working Android/Mac [Steps]

What is ‘Zoom audio not working’ issue on Android/Mac?

In this article, we are going to discuss on How to fix Zoom audio not working Android, Zoom audio not working Mac. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Zoom’: Zoom is remote collaboration apps used by many companies or organizations, or by individuals. Apart from offering ability to experience HD Audio and video, Zoom also provides lot of features like virtual backgrounds, screen sharing abilities, and a comprehensive whiteboard.

However, several users reported they faced ‘Zoom audio not working’ issue on their Android/Mac device when they tried to run and use Zoom application. This issue indicates there is some issue with Zoom application, network connection, audio device, and other issues with your Android/Mac devices that’s why you are facing the problem.

 How to fix Zoom audio not working Mac?

If you are facing this problem on your Mac device, then you can follow our instructions to resolve the issue. If you can’t hear others in Zoom meeting, but they can hear you, check your Mac’s speakers in another app to see if they are working. If you can play music or hear audio from other applications, then indicates there is some issue with speakers.

Method 1: Make sure Zoom App are allowed for Microphone and Speaker access

You should check and allow Zoom app to access microphone and speakers.

Step 1: Click ‘Apple’ menu at top of screen and click ‘System Preferences > Security and Privacy’, and click ‘Lock’ icon and enter your Mac password if you want to make changes

Step 2: Click ‘Microphone’ and make sure checkbox next to Zoom is enabled. Similarly, check if Zoom is allowed to access Speakers

Method 2: Make sure Zoom Audio is connected

You should make sure Zoom Audio is properly connected and is not muted. You can check and unmute Zoom Audio and increase the volume of Zoom Audio, and check if the error is resolved.

Method 3: Zoom Speaker/Microphone test

Step 1: Open ‘Zoom’ App and go to ‘Zoom Settings > Audio’

Step 2: Click ‘Test Speaker’ icon. Your computer will play a tune to test your speakers, press ‘Stop’ when you have determined that the speaker is wrong. Increase or decrease the ‘Output Volume’ using Volume bar below ‘Output Level’. Similarly, click ‘Test Mic’ in order to check if Zoom Mic is not problematic and is properly connected.

Method 4: Suppress Background noise and Echoes in Zoom call

This issue can also be occurred due to background noise and echoes during Zoom call. You can suppress background noise and echoes in Zoom call in order to fix the issue.

Step 1: Open ‘Zoom’ app in your Mac and go to ‘Zoom Settings > Audio’

Step 2: You will see ‘Suppress bag round noise’ under the speaker and mic tests

Step 3: Click ‘Auto, Low, Medium’ or ‘High’ depending on level of background noise you are dealing with

Step 4: Toggle on ‘Suppress President Background Noise, Suppress Intermittent Background Noise’ and ‘Echo Cancelation to Auto’. Once done, please check if it works for you.

How to fix Zoom audio not working Android?

If you are experiencing the issue with Zoom application in your Android device, then you can fix the issue with our instructions.

Method 1: Restart your Android phone

This issue can be occurred due to some temporary issues in your Android phone. You can fix the temporary issue just by restarting your Android phone, and check if the error is resolved.

Method 2: Enable Speaker

You should make sure Speaker/mic is enabled in your Android phone properly and is not mute for Zoom app. You can check and re-enable Mic/speaker in your phone in order to fix the issue.

Method 3: Check device volume

You should check if your Android phone volume is enough to listen to audio. You can check and increase device’s volume in order to fix the issue. Check if the error is resolved after increasing phone’s volume to high.

Method 4: Check in-call volume

You should check if in-call volume in Zoom application in your phone is not muted and is connected properly. Open ‘Android Settings’ App and go to ‘Sound ’ and check call volume section and check if is not muted, You can move the slider to right to increase the volume and check if the error is resolved.

Method 5: Check Sound Profile

You can change Sound profile in your Android phone in order to fix the issue.

Step 1: Tap ‘Volume up’ or ‘Volume down’ button to open ‘Volume Control Slider’

Step 2: Tap the ‘Silent‘ icon or ‘Vibrate‘ icon at top of volume slider to change sound profile to Ring, and then check if the issue is resolved.

Method 6: Use Alternate Audio Device

If the issue is still persist, then you can try another/alternate audio device in your Android phone in order to fix the issue. To do so, you need to disconnect headphones/mic/speaker from your phone and try using Zoom via phone’s speaker again and check if works. If not, try another audio device in your phone and check if the issue is resolved.

Method 7: Force Stop Zoom App

You can force close Zoom app and then restart it in order to fix.

Step 1: Open ‘Settings’ App and go to ‘All Apps > Apps & Notifications’

Step 2: Find and tap ‘Zoom’ app and tap ‘Force Stop’ icon to close it

Step 3: Once done, restart Zoom app and check if the issue is resolved.

Method 8: Clear Zoom App cache

One possible way to fix the issue is to clear Zoom app cache.

Step 1: Open ‘Settings’ App and go to ‘Apps & Notifications > All Apps’

Step 2: Find and tap ‘Zoom’, select ‘Storage & Cache’ and tap ‘Clear Cache’ icon

Step 3: Once done, restart Zoom app and check if the error is resolved.

Method 9: Update Zoom app

If the issue is still persist, then you can try to fix the issue by performing Zoom app update in your android phone. To do so, you need to open ‘Google Play Store’ app, search for ‘Zoom’ app and tap on ‘Update’ button to update Zoom app and once done, restart Zoom app and check if the error is resolved.

Conclusion

I am sure this post helped you on How to fix Zoom audio not working Android, Zoom audio not working Mac with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

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