What is ‘Instagram Video Selfie Verification not working’ issue?

In this article, we are going to discuss on How to fix Instagram Video Selfie Verification not working issue. You are provided here with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Instagram Video Selfie Verification not working’ issue:

‘Instagram’: Instagram is photo and video sharing social networking service acquired by Amice ran Company – Facebook. Instagram app allows you to upload media that can be edited with filters and organised by hashtags and geographical tagging. Posts can be shared publicly or with preapproved followers. You can browse other users’ content by tag and location, view trending content, like photos, and follow other users to add their content to a personal feed.

‘Instagram Video Selfie Verification’: Instagram Video Selfie Verification is the verification process of ensuring the account is managed by a real person. Instagram uses this technique to ensure the real account is real without any fake profile. It also verifies that bots don’t activate the account. Instagram requests the current users to complete this verification process before exploring the content on their walls.

In case if your profile quickly adds many friends and gains many followers in few seconds, then that specific account is taken into the verification process to certify its authenticity. The application carries out the verification process. Instagram detects the suspicious accounts and completes the verification process before permitting the account’s posts displayed on social media platform.

However, several users reported they faced ‘Instagram Video Selfie Verification not working’ issue when they tried to upload their selfie videos on Instagram. It is quite simple & easy to upload your video on Instagram but when you upload your video, sometimes it may says ‘Video Upload failed’ or ‘An error occurred while loading’ that indicates you unable to finish Instagram Video Selfie Verification process.

The Instagram Video Selfie Verification is required in case when your Instagram account has been hacked and this is only option to get your account back. But the verification process fails to finish when you try to upload your video selfie on Instagram. If you are facing the same problem and looking for ways to fix, then you are in right-place for the solution.

How to Fix Instagram Video Selfie Verification not working issue?

Method 1: Use a laptop or PC to complete the Instagram Video Selfie Verification

If the issue is occurred in your Android or iOS device and you are unable to finish Instagram Video Selfie Verification, then you can do it on your PC/Laptop.

Step 1: Make sure your PC/Laptop with camera device attaché/integrated and is working properly.

Step 2: Open your browser and visit ‘Instagram.com’ official page on PC/Laptop

Step 3: Login into your Instagram account by entering your username and password.

Step 4: A popup will appear on screen, tap ‘Verify’ button. Record your video with the help of on-screen instructions, upload the video and click ‘Submit’ button

Step 5: Once uploaded, your account will be activated within 24 hours.

Method 2: Use another Android/iOS device to upload the video

Another way to fix the issue is to try uploading your video on another Android or iPhone device.

Step 1: On another Android/IPhone device, open ‘Instagram’ app and log out of all existing accounts

Step 2: Now, login into your account and if it asks for a video selfie, click ‘Next’ button. Follow on-screen instructions to finish video verification for your Instagram account

Step 3: Once done, your account will be activated instantly.

Method 3: Clear cache and data on Instagram app

Another possible way to fix the issue is to clear cache and data of Instagram app in your device.

For android:

Step 1: Open ‘Settings’ app in your Android phone and go to ‘Applications/Apps’

Step 2: Tap ‘Installed Apps’ where all your apps are installed on your phone

Step 3: Look for ‘Instagram’ app and tap it. Tap ‘Storage’ and hit ‘Clear Cache’ and ‘Clear Data’ and confirm it. Once done, re-launch Instagram app and check if the issue is resolved.

For iOS:

Step 1: Open ‘Settings’ app in your iOS device and click ‘Apple ID Profile’ and select ‘Manage Storage’ from ‘i-cloud sub menu’

Step 2: Scroll down and find ‘Instagram’ app, disable and delete the data of the app. Once you delete cache and data of Instagram, re-launch Instagram or restart your device and then check if the issue is resolved.

Method 4: Contact Instagram Support

If the issue is still persist, you can contact Instagram Support in order to fix. To do so, you need to open ‘Contact Instagram Support’ page or visit ‘https://help.instagram.com/’ page in browser and report your problem with your username, email ID, mobile number, and other details, and ask them for the solution. Hope your problem will be resolved.

Method 5: Uninstall and reinstall Instagram app

Another possible way to fix the issue is to uninstall and then reinstall Instagram app in your device.

Step 1: Find Instagram app in your device. Long-pres the Instagram app icon and tap ‘i’ button on app

Step 2: Tap ‘Uninstall’ button from top of page and confirm it to uninstall.

Step 3: After uninstalling, wait for about 24 hours to 3 days before reinstall it again.

Step 4: After that, open Play Store or AppStore in your device and download & install Instagram app in your device. Once installed, check if the issue is resolved.

Conclusion

I hope this article helped you on How to fix Instagram Video Selfie Verification not working with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.