Are you facing troubles in the form of error while signing-in to Power BI desktop? For those who don’t know, Power BI Desktop is a Windows software that allows users to set up interactive reports and visualization for data. Power BI desktop login issues generally occurs when the User ID gets unrecognized. As per the Microsoft Officials, There could be two primary reasons for sign-in issue in Power BI Desktop namely
- Proxy Authentication errors
- Non HTTPS URL redirect errors
The exact reason can be detected after the System diagnostic information is carefully examined. Once it gets examined, the administrator can determine the main reason for the Power BI desktop sign problem. We have broadly discussed each of the above possible issues in detail.
Proxy Authentication Required Error
This error occurs due to exception in following trace files of Power BI Desktop
Microsoft.PowerBI.Client.Windows.Services.PowerBIWebException
HttpStatusCode: ProxyAuthenticationRequired
The request issued by Power BI Desktop is blocked by proxy authentication server of the network and hence the error is caused. So to fix this, you have to add app.powerbi.com, api.powerbi.com and domains in the *.analysis.windows.net namespace to the allow list of proxy authentication server.
Those users who are a part of government cloud should add app.powerbigov.us, api.powerbigov.us and domains in the *.analysis.usgovcloudapi.net namespace in the server.
Non HTTPS URL redirect not supported error
If you are using the current version of Power BI Desktop then it will not support the redirection to non-https URLs. It uses the latest Active Directory Authentication Library (ADAL).
The Power BI Desktop trace files has following exceptions associated with this error.
Microsoft.IdentityModel.Clients.ActiveDirectory.AdalServiceException: Non-HTTPS url redirect is not supported in webview
ErrorCode: non_https_redirect_failed
Https redirect failed error code represents that there is non-https protected endpoint in at least one of the redirect pages in the redirect chain. Or one of the redirects have untrusted certificate that is not among the device trusted roots. Every providers in any sign-in redirect chain is to be an HTTPS Url.
Apart from the above solutions, there could be some other basic reason for Power BI desktop login issues that has been discussed shortly below.
Check the Login Details
It is important to use the right login credentials. While entering the text, be sure that Caps-lock is not enabled.
Reset Power BI Login
If the login-error continues then it is better to reset the login details. Go to “account recovery page” of Power BI for password reset.
Login to the BI Power Service
Open the login page of Power BI services in the browser in order to login from there.
Use the latest Power BI Version
For some users, updating the latest Power BI version has worked. You first have to uninstall the current version by pressing Windows Key + R and then type “appwiz.cpl” in Run and then tap on “OK”.
Choose Power BI Desktop Software > Uninstall > Yes. Restart the work-station and go Power BI official webpage. Click on “Advanced Download Option” that shows the page as below.
Click “Download”. You can select either PBIDesktop.msi (32-bit installer) or PBIDesktop_x64.msi (64-bit installer). Press “Next” and open the Power BI installer.
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