What is ‘Amazon Music App not opening/ Amazon Music App crashing’ issue on Android/iOS?
If you are experiencing ‘Amazon Music App not opening’ problem in your Android/iPhone while trying to open Amazon Music App, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Amazon Music’ App: Amazon Music (previously Amazon MP3) is music streaming platform and online music store designed & developed and operated by Amazon Company. This service is available for Microsoft Windows OS, MacOS, iOS, Android, tvOS, Fire OS, Amazon Alexa and HTML5. Its official site is ‘music.amazon.com’ page.
However, several users reported that they faced ‘Amazon Music App not opening’ or ‘Amazon Music App crashing’ issue on their Android/iOS devices while they tried to launch Amazon Music App. This issue prevents you from using Amazon Music App or streaming Amazon Music service content in your device for some reasons. There could be several reasons behind this issue including corrupted or outdated cache of Amazon Music App in your device or corrupted files & competent relating to this app.
This issue can also be occurred due to issue with Amazon Music server. It might possible Amazon Music server is currently unavailable or under maintenance or some issue with Amazon Music service/server itself. In sort, Amazon Music service/server side issue could be reason behind the issue. In such case, you will need to wait until the Amazon Music service/server issue is resolved because server issue is not in your hand and you can’t resolve server-side issue.
You can check official Amazon Music service/server status page and check if the server-side issue is causing issue. If there is no issue with server, then you need to find your device problems means fix the problems in your device that is causing ‘Amazon Music App crashing’ issue. Let’s go for the solution.
How to fix Amazon Music App not opening issue on Android/iOS?
Method 1: Check official Amazon Music service/server status page
You should make sure there is no issue with Amazon Music App service/server at all. To check service status, you need to open your browser in your device and visit ‘Amazon Music service status page (Official)’ or visit ‘https://twitter.com/amazonmusic’ page official twitter handle of Amazon Music service and check if there is some official tweets regarding service down or similar.
If tweets says there issue with server, then you will need to wait until server issue is resolved or you can also reply the tweet and can report the issue.
Method 2: Clear Amazon Music App cache on Android/iOS
This issue can also be occurred due to corrupted or outdated cache of Amazon Music App in your device. You can clear app cache in order to fix the issue.
Clear Amazon Music App cache on Android:
Step 1: Tap and hold the ‘Amazon Music’ app icon and press ‘App Settings’ to see its settings page
Step 2: In the opened page, find and hit ‘Clear Cache’ button
Step 3: Once done, restart Amazon Music App in Android phone and login into your account, and check if the error is resolved.
Clear Amazon Music App cache on iOS:
Step 1: Open ‘Settings’ App in iOS device
Step 2: Scroll down to ‘Amazon music’ in the list and tap on it
Step 3: Search for ‘Clear Cache’ and hit to toggle to clear app cache. Once done, restart Amazon Music App and check if the error is resolved.
Method 3: Uninstall and then reinstall Amazon Music App in Android/iOS
If clearing app cache didn’t help you, then you can try to fix the issue by uninstalling Amazon Music App and then reinstall it in your device.
Uninstall and reinstall Amazon Music App on Android:
Step 1: Tap and hold ‘Amazon Music’ app icon and hit ‘Uninstall’ option and confirm to delete it
Step 2: Once uninstalled, open ‘Google Play Store’ in Android phone, search for Amazon Music App and reinstall the app
Step 3: Open Amazon Music App and sign into your Amazon Music account and check if the issue is resolved.
Uninstall and reinstall Amazon Music App on iOS:
Step 1: Tap and hold on ‘Amazon Music’ app icon and select ‘Delete’ and then confirm delete
Step 2: Once uninstalled, open ‘App Store’ and search for Amazon Music App and reinstall it
Step 3: Open Amazon Music App and login into your account and check if the issue is resolved.
Conclusion
I am sure this post helped you on How to fix Amazon Music App not opening issue on Android/iOS with several easy steps/methods to resolve the issue. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
