What is ‘Microsoft Teams video call not working, camera not working’ in Windows 10/11?

In this article, we are going to discuss on How to fix Microsoft Teams video call not working, Microsoft Teams video call camera not working in Windows 10/11. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Microsoft Teams’: Microsoft Teams is proprietary business communication platform designed & developed by Microsoft, as part of Microsoft 365 family of products. Microsoft Teams primarily competes with similar services Slack, offering workspace chat and videoconferencing, the file storage, and application integration. Microsoft Teams is available for Android, iOS, Microsoft Windows OS, macOS and Linux OS based devices. Microsoft Teams features chats, teams, channels, group conversations, telephone replacements, meeting and more.

However, several users reported they faced Microsoft Teams video call not working, Microsoft Teams video call camera not working on their Windows 10/11 computer when they tried to participate in video call in Microsoft Teams client app. This issue indicates you are unable to access camera in Microsoft Teams or unable to make a video call in Microsoft Teams for some reasons. There could be several reasons behind the issue including the issue with camera permission for Microsoft Teams, issue with Microsoft Teams app itself, interference of other applications/services, and other issues.

This issue can be occurred due to require camera permission not given to Microsoft Teams app, corrupted cache of Microsoft Teams app, outdated Microsoft Teams app, corrupted/outdated camera drivers, outdated Windows OS, and other Windows issues. You should make sure camera driver is properly installed and is up-to-date latest & compatible version in computer. It is possible to fix the issue with our instructions. Let’s go for the solution.

How to fix Microsoft Teams video call not working/ Microsoft Teams video call camera not working in Windows 10/11?

Method 1: Fix ‘Microsoft Teams video call camera not working’ with ‘PC Repair Tool’

‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses issues, system files or registry issues, and other system issues with just few clicks. You can get this tool through button/link below.

⇓ Get PC Repair Tool

Method 2: Restart your computer and re-launch Microsoft Teams

This issue can be occurred due to some temporary issue in your Windows computer and in Microsoft Teams app. You can fix the issue just by restarting your computer and then re-launch Microsoft Teams app, and check if it works for you.

Method 3: Try using Microsoft Teams Web version

If you are facing this error with Microsoft Teams app in Windows computer, then you can try accessing Microsoft Teams in your browser and check if it works.

Step 1: Open ‘Microsoft Teams’ in your browser like Google Chrome

Step 2: Sign-in using your credentials, open ‘Chat’ menu and select a Contact. Click ‘New Meeting > Start Meeting’

Step 2: Allow your browser to access your camera and microphone. To do so, click ‘Three-Dots’ icon at top-right corner in Chrome browser and select ‘Security > Privacy and Security > Site Settings’

Step 3: Open ‘Permissions’ menu and select ‘Camera’. Select ‘Microsoft Teams’s site. Expand ‘Camera’ and Microphone menu and select ‘Allow’, and then check if it works for you.

Method 4: Run Hardware and Devices troubleshooter

Windows built-in hardware and device troubleshooter can resolve the issue.

Step 1: Type ‘cmd’ in ‘Windows Search Box’ and press ‘SHIFT + ENTER’ keys to open ‘Command Prompt as Administrator’

Step 2: Type ‘msdt.exe -id DeviceDiagnostic’ command and hit ‘Enter’ key to execute. Follow on-screen instructions to finish troubleshooting and once finished, check if the issue is resolved.

Method 5: Update Microsoft Teams app

Updating Microsoft Teams app to latest version can resolve the issue.

Step 1: Open ‘Microsoft Teams’ app in Windows PC and click ‘Profile’ menu from top-right corner

Step 2: Select ‘Check for updates’ and install the available updates. Once done, restart Microsoft Teams app and check if the issue is resolved.

Method 6: Uninstall and reinstall Microsoft Teams app

If the issue is still persist, you can uninstall and then reinstall Microsoft Teams app in computer in order to fix.

Step 1: Open ‘Settings’ App in Windows PC via Windows Search Box and go to ‘Apps > Apps & Features’

Step 2: Find and select ‘Microsoft Teams’ app, and click ‘Uninstall’ to uninstall it and after that, restart your computer

Step 3: After restart, download and reinstall Microsoft Teams app from its official site or from Microsoft Store in your computer. Once installed, launch Microsoft Teams app and check if the issue is resolved.

Method 7: Update Camera Driver

Updating Camera driver to latest & compatible version can resolve the issue.

Step 1: Open ‘Device Manager’ in Windows PC via Windows Search Box and expand ‘Cameras’ or ‘Imaging Devices’ category

Step 2: Right-click on your camera driver and select ‘Update Driver’, and follow on-screen instructions to finish update process and once finished, check if the issue is resolved.

Download or reinstall camera driver update in Windows PC [Automatically]

You can also try to update all Windows Drivers including camera driver update using Automatic Driver Update Tool. You can get this tool through button/link below.

⇓ Get Automatic Driver Update Tool

Method 8: Change the Microsoft Teams app settings

Step 1: Open ‘Microsoft Teams’ app and open ‘Profile menu’

Step 2: Click ‘Settings > Devices > Camera’, use the dropdown menu and choose which camera you want to use. Check the preview to make sure everything is working as wanted.

Method 9: Check privacy settings in Windows PC

Step 1: Open ‘Settings’ app in Windows PC and go to ‘Privacy > Camera’

Step 2: Under ‘Allow access to camera on this device’, and click ‘Change’ and turn ON the toggle

Step 3: Turn ON the toggle below ‘Allow app to access your camera’ and turn ON the toggle for ‘Microsoft Teams’ below ‘Allow desktop apps to access your camera’. Once done, check if it works for you.

Method 10: Disable other devices

Step 1: Open ‘Device Manager’ in Windows PC and expand ‘Imaging Devices’ or ‘Cameras’ category

Step 2: Right-click on your camera device you want to disable and select ‘Disable Device’. Open ‘Microsoft Teams’ app and check if it works.

Step 3: To re-enable the camera device, open ‘Device Manager’ again, right-click on your camera device again you want to enable it, and select ‘Enable Device’.

Conclusion

I am sure this post helped you on How to fix Microsoft Teams video call not working, Microsoft Teams video call camera not working in Windows 10/11 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.