What is ‘Windows could not find backup devices on this computer’ error in Windows 10?

If you are experiencing ‘Windows could not find backup devices on this computer’ error while trying to create a System Image Backup in Windows 10 computer, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Windows could not find backup devices on this computer’ error: It is common Windows Problem considered as Windows Backup (System Image Backup) error. This error is usually appeared when you try to create System Image Backup in Windows 10 computer. This issue indicates that Windows computer is unable to find the backup device on this computer. This error prevents you from creating System Image Backup and restoring the system image in computer for some reasons. Let’s take a look at error message.

“Windows could not find backup devices on this computer. The following information might explain why this problem occurred:

(0x81000036)

Close Windows Backup and try again”

This Windows Backup error is appeared with some error codes like 0x81000036 error. As mentioned, this error can also be appeared when you try to restore System Image from external hard drive or USB flash drive using Windows 10 build-in ‘Windows Backup and Restore’ utility or creating/restoring System Image backup from Command Prompt.

The possible reason behind this error can be your System Backup Image that is saved on network, or you make changes to System Image backup created by Windows Backup & Restore. Another possible reason behind this issue can be some Windows problem already in your computer like System files corruption, issue with registry settings, malware or viruses infections in computer or other issues that is causing this error. Let’s go for the solution.

How to fix Windows could not find backup devices on this computer error in Windows 10?

Method 1: Fix ‘Windows could not find backup devices on this computer’ error with ‘PC Repair Tool’

‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses issues, system files or registry issues and other system issues with just few clicks.

⇓ Get PC Repair Tool

Method 2: Fix Windows could not find backup devices on this computer error [hard disk or DVDs]

If you facing this problem while trying find backup on hard disk or DVDs, then try below steps to fix.

Step 1: At first, restore System Backup from Network Location

Step 2: Now, change the name of folder to ‘WindowsImageBackup’ and put this renamed folder to root folder of drive like ‘D:\WindowsImageBackup’. Don’t add any folder inside this Backup folder

Step 3: Keep the sub-folder name it was. This sub-folder is usually the name of computer when backup image was created

Step 4: Make sure ‘MediaID.bin’ file and system is stored together. This file is created as result of backup. Once done, retry restore System Image backup and check if it works for you.

Method 3: Disable Windows Sandbox

One possible way to fix the issue is to disable Windows Sandbox feature in Windows 10.

Step 1: Open ‘Control Panel’ and go to ‘Uninstall a Program > Programs and Features’ and click on ‘Turn Windows Features ON or OFF’ option in left pane

Step 2: In the opened window, find and deselect ‘Windows Sandbox’ checkbox and hit ‘OK’ to save the changes

Step 3: Once done, restart your computer retry creating backup and check if the error is resolved.

Method 4: Disable ‘hyper-V’ feature in Windows 10

Another possible way to fix the issue is to disable ‘hyper-V’ feature in Windows computer. Let’s try.

Step 1: Follow the ‘step 1’ of above method to open ‘Windows Features’ window

Step 2: Find and deselect ‘Hyper-V’ checkbox to disable this feature, and then hit ‘Ok’ button to save the changes

Step 3: Restart your computer once done and check if the error is resolved.

Method 5: Turn OFF USB ports

If the issue is still persist, then try disabling USB ports temporarily and then create System Image Backup. Check if disabling USB port work for you.

Conclusion

I am sure this post helped you on How to fix Windows could not find backup devices on this computer error in Windows 10 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on commute box below.