How do I fix Windows update error 0x800f0989 found when installing KB5004237 update?

By seeing many people reported that they are finding difficulties in installing the latest Windows update KB5004237 and getting an error with error code 0x800f0989, we decided to provide the possible solutions for them. Read the article and try the provided solutions if you are also facing Windows update error 0x800f0989 during the latest Windows Update version install.

More about Windows update error 0x800f0989

Microsoft provides updates to its Windows OSs on regular basis, on every second Tuesday of every month. With the update, all previous bugs and vulnerabilities fixes are available, various features improvements are implemented and U changes has been made.

But, as you know, not everything goes by planned. Many a time, Windows updates are known to straight out break some features for some users and these people are not surprising that they hesitantly applying for new patches.

Despite that, updates are very important and you should not stop this process. If any problem occurs, Microsoft will quickly come for the fix. In the meanwhile, however, there is problematic for those users affected.

This time, the issue that we are talking about is Windows update error 0x800f0989 that many users come across with the KB5004237 Windows update download. This issue is however not new. It has come across for several years now.

 In most of the cases, the common reasons for the update errors are corrupted system files, inactive Windows Update/BITS service, failed data packages, networking problems, incorrectly installed previous update, etc.

How to fix Windows update error 0x800f0989?

Below several fixes for Windows update error 0x800f0989 are provided for you, although you might not to go through all the steps and get the solution on the very first step. If you want to avoid such tedious troubleshooting, you can run a full system scan using PC Repair Tool: the tool which is capable of finding and deleting any issues due to BSODs, registry issues, and more. Below is its direct downloading link.

⇓ Get PC Repair Tool

Solution 1: Run Windows Update Troubleshooter

  • Go with the basic and try if the built-in troubleshooter. It might provide you the fix for Windows update error 0x800f0989 issue.
  • On the Windows Search area, type Troubleshooter and click on the matched result,
  • Select the option that says Additional troubleshooters,
  • On the newly opened window, select Windows Update and then click on Run the troubleshooter.

Solution: 2 Restart Windows Update Service

If the previous option does not provide you the fix for Windows update error 0x800f0989, you can try the second method and restart your windows update service, if it works:

  • Type Services on the Windows Search and press enter,
  • Find the option that says the Background Intelligent Transfer Service (BITS) under it,
  • Double click on it,
  • This will open a drop-down menu, pick Automatic option and click Start, Apply and OK.
  • If the service is running already, then restart it,
  • Perform the same with windows Update Service now.

Solution 3: Un-install the third party AV tool on the device in-use

Some security causes conflict with Microsoft servers and data packages that they send during update process as they mistakenly perceive these serves as insecure. Thus, removing this AV tool might provide you the fix. Alternatively, you can only add an exception to the security app’s settings for Microsoft servers.

Solution 4: Use Commands in Command Prompt

You can try this method if the previous methods do not fix for Windows update error 0x800f0989. It will reset your internet connection, delete Windows update remnant files and restart the necessary services:

  • On the windows search box, type cmd this type and press enter,
  • Right click on the Command Prompt and select Run it as administrator,
  • If User Account Control shows up, click Yes,
  • Now, run these commands and hit enter after each:

net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del “%ALLUSERSPROFILE%\\Application Data\\Microsoft\\Network\\Downloader\\*.*”
rmdir %systemroot%\\SoftwareDistribution /S /Q
rmdir %systemroot%\\system32\\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

  • Restart the device when you are done.

Solution 5: Run DISM and SFC

Upon starting the internet connection and services via the previous method, you caan fix the broken system files very easily via the steps below:

  • Run Command Prompt as administrator,
  • Type this time, the below command and hit enter,

sfc /scannow

  • Scanning process begins on your PC. Let it to be completed. If done, it indicates that the file corrupted was fixed. Then restart you system.

Use following commands if SFC was not able to fix the file integrity violation:

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Solution 6: Install the update manually

  • On Windows Search, type in Update and hit enter,
  • Now, click on View update history option on the right side of the window,
  • Note the KB number and go to the Microsoft Update Catalog,
  • Enter the KB number on the search area,
  • Pick the version compatible with your operating system,
  • Click download and proceed with the online instructions. Restart the device once done.

Solution 7: Use Media Creation Tool

Before beginning this process, you should disconnect every external device including printer, camera, aside mouse, and keyboard and internet cable. Also, un-install third party AV tool if you are using and backup all your data. Here are the steps you have to proceed to upon this:

  • Go to the official Microsoft website and from there download Media Creation Tool,
  • Accept its terms and click Next,
  • Now, Upgrade this PC now and then select Next,
  • Follow the on-screen instructions (the entire process takes time and so please be patient).


We tried our best to help you to provide best solutions for Windows update error 0x800f0989 issue. If you don’t want to struggle with the manual process, please use the automatic software, as recommended. The tool recommended is tested and approved by many security experts.

Samir Prakash Author