Amazon Fire Stick is a smart TV device which allows the users to access a range of channels and platforms straight to your TV simply by plugging it in. But sometimes unfortunately these devices don’t work as they are intended to. And that’s why users face different kind of issues while using this media device. Though the name of the issue and their time of occurrence are not similar but the reasons and solutions for facing troubles are almost the same.
So we have invested our so much time for extracting some extra frequently queries from the forms like Reddit. And we concluded that most of the users have reported Amazon Fire Stick not working issue. This is one of the most common troubles which users face while using Fire Stick. But different users have reported his issues in different situations like some users have reported he above mention issue just after an update while others have reported the same after reset. And there are few users who have claimed Amazon Fire Stick not working black screen and network disconnected error while using the device. But don’t fret if you are stuck with any of these troubles. Keep reading this blog till the end we will discuss about each of the above issues in detail. So without any further delay let’s get started.
Table of Contents
Why I am facing Amazon Fire Stick not working issue?
We have shortlisted some common reasons due to which users encounter issues and get interrupted while enjoying the services.
Reason 1: Internet connectivity issues
Reason 2: Inadequate Power Supply
Reason 3: Damage Fire Stick’s remote batteries
Reason 4: Outdated Software
Reason 5: Corrupted Fire Stick Cache
Reason 6: Overheating of Fire Stick devices
Try these fixes for Amazon Fire Stick not working after update
If you are facing Fire Stick not responding issue just after an update then try the following guidelines:
Method 1: Restart your Fire Stick
In this method we suggest you to reboot the Fire Stick. Rebooting the Fire Stick will remove the glitches from the device. To do the same you need to press Select & Play on the remote for 10 seconds to quickly restart your Fire Stick.
Method 2: Check your Internet Connection
You are likely to face such issues if you don’t have a proper internet connection. And in order to tackle this situation ensure your Wi-Fi router is powered on and transmitting data. Also check that if you still have an active internet plan/ subscription. We also recommend power cycling your router- especially if other devices also can’t establish a connection with the router. Then lastly connect the Fire Stick to another network and see if the issue resolved or not.
Method 3: Update FireStick Software
In this method we suggest you to uninstall the recently installed update and then update your device to the latest version. Because it is quite possible that the earlier version you have installed was not installed properly. So try to update your device again without any loopholes.
Method 4: Clear the Fire Stick Cache
In this method we suggest you to clear the Fire Stick cache. It will remove bugs and glitch from you device and make it run flawlessly.
Method 5: Reset your Fire Stick to Factory Settings
If none of the above mentioned methods works for you then we suggest you to reset your Fire Stick device. To do so follow the below mention guidelines:
Step 1: Navigate to the home screen of your Fire Stick device> then go to the top part of the home screen where you see the menu bar. In the menu bar, select the last option Settings
Step 2: Once you get to the Settings menu, scroll to the right and click My Fire TV
Step 3: You will see the following set of options: Scroll down to the bottom and click Reset to Factory Defaults
Step 4: Now Fire Stick will ask you for your confirmation because resetting will delete all your personal information, remove all your existing apps and delete your personal preferences. Then click Reset to continue.
Fire Stick will now began to reset and note that it may take some time. Ensure not to unplug power cable until the reset is finish.
You may also read: How to Fix Amazon Fire Stick Slow Issue [Steps]
Other Related Queries
How to fix Amazon Fire Stick not working black screen issue?
If you are stuck with black screen issue while using Amazon Fire Stick then you can follow the below mention guidelines:
Method 1: Overheating Fire TV Stick
You are likely to face the black screen issue if your Fire TV Stick is continuously connected to the charger and streaming videos whenever the TV is on. In such situations your device gets overheated and results in the above mention issue. So kindly unplug the Fire TV and let it cool down.
Method 2: Check Amazon Servers
You may also get stuck with the above mention issue if the Amazon servers are down due to certain reasons. So in such case you don’t have other option rather than waiting till the server gets back to work.
Method 3: Change Accessories
In this method we suggest you to check whether the streaming stick is properly connected to the power adapter via USB Cable. We also suggest you to ensure that the cable’s micro USB end is tightly fitted into the Fire TV Stick. You can also try using a different USB Power Cable and see if the issue resolved or not.
Method 4: Check TV/Port Compatibility
Well the HDMI Ports on your TV set are rated to support specific resolutions and refresh rates. In order to use Fire TV Stick or Fire TV Stick 4K, your TV’s HDMI must be capable of handling at least Full HD (1080p) or HD (720p) content at 50/60 Hz refresh rate. Several users with a Fire TV Stick struggled using it with their HD TV’s until they switched to a different TV with a 1080p HDMI Port.
Method 5: Delete the Fire Stick app and reinstall it
If none of the above mentioned methods works for you then we suggest you to delete the Fire Stick app and then reinstall it. This is one of the most effective methods and so many users have claimed success after applying this trick.
Well if you are still struggling with Amazon Fire Stick not working black screen issue then we suggest you to try the methods mentioned in the first section to resolve the issue.
How to fix Firestick not working after Reset?
If you are not able to access your Fire Stick device just after a reset then go for the following methods:
Way 1: Try to Use a different HDMI Port.
Way 2: Ensure that you are using a high speed HDMI Port
Way 3: Temporarily disconnect the Fire TV device from the power cord or adapter
Way 4: Use the Power Cord or adapter included with your device to plug the Fire TV device. This ensures that Fire TV has access to enough power.
Way 5: If possible try with and without an HDMI adapter or extender.
Way 6: If possible try using another TV
How to fix Amazon fire stick not working network disconnected?
Try the following troubleshooting methods if you face network disconnected issue.
Way 1: Reduce the distance between the Fire Stick and the Router.
Way 2: Remove the power adapter and re-plug it into the port after a minute.
Way 3: Try to Restart or Reset your router/modem to fix the issue.
Way 4: Try to Reconnect Network by following the below mention guidelines
Step 1: First of all reconnect the FireStick and your TV> then plug one end of the micro-USB wire emanating from the FireStick into the devices itself while other is in the complementary power adapter device.
Step 2: Now select Settings gear icon >Network
Step 3: Select the desirable network or Rescan if you cannot detect any network of your choice> then enter Password in the given field.
Step 4: Now choose Connect to fix the Firestick network disconnected issue.
Well that’s all about Amazon Fire Stick not working issue. We have tried our best to resolve all the related queries. Hope you liked the blog. Thanks for Reading.