DIRECTV STREAM app allows the users to stream live TV channels through your internet connection. And the best thing about this app is its customers can watch anywhere and everywhere with the DIRECTV App, an internet connection and supported devices including Roku, Apple TV, Android TV and Amazon Fire TV.
But sometimes it happens when this app fails to work as intended on its supported devices and users face interruption while streaming the contents. And many Roku players have claimed DIRECTV STREAM app not working on Roku. If you are too streaming this app on Roku and unable to get the uninterrupted services then you have reached at the right place as here we are going to guide you on the same.
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Why I am facing this issue?
Well there are so many factors responsible for this issue but we have shortlisted few potential culprits. You can check below:
Reason 1: You are likely to face the above mention issue because of outdated Roku device
Reason 2: Outdated DIRECTV STREAM app
Reason 3: Poor or unstable internet connection
Reason 4: You may also face this issue if your Roku Remote Control batteries are not working
You ma also read: How to fix DIRECTV STREAM not working on TV [Solved]
How to tackle DIRECTV STREAM app not working on Roku
Method 1: Ensure you are connected to your Home Wi-Fi Network
In this method we suggest you to make sure that you are connected to your home Wi-Fi Network. This is one of the simplest methods to get past this situation and so many users have claimed success after using this method.
Method 2: Restart your Roku device
In order to restart your Roku device you need to unplug it and wait for about two minutes before plugging it back in again. Older models that do not have the System Restart Option in the Settings tab may only be restarted using the forced reboot method.
If you don’t want to unplug your device, you can also restart your Roku via Settings.
You can also restart your Roku without unplugging it then press Home button on your remote> then go to Settings> System> System Restart. After that select Restart and wait for your Roku device to turn off and on again.
Method 3: Ensure you have suggested internet speeds for DIRECTV STREAM
Internet download speed can affect your viewing experience. We suggest these internet download speeds for DIRECTV STREAM:
#. Home Wi-Fi or wired connection: Speeds of 8Mbps per stream or more deliver an optimal viewing. So if you are watching DIRECTV STREAM on 10 devices at home, we recommend a minimum speed of 80Mbps. If you are using AT&T Internet, we recommend the internet 100 plan or higher for watching on up to 10 streams.
Method 4: Delete the DIRECTV STREAM app
In this method we suggest you to delete the DIRECTV STREAM app from your player and download it again.
Step 1: First of all press Home on your Roku Remote
Step 2: Select Streaming Channels to open the Channel Store
Step 3: Then locate the channel you wish to delete and press OK on your remote> select Remove channel and confirm the selection when prompted.
Method 5: Check if the Roku Remote batteries are dead
We also suggest you to check the battery level of your Roku Remote ad to proceed follow the below mention guidelines:
Step 1: First of all navigate to Settings> Select Remotes and Devices
Step 2: After that select Remotes > then select the remote that is paired with your Roku device
Step 3: Now from the displayed menu scroll to and select About.
Method 6: Reset the DIRECTV Password
Several users have claimed that they managed to get past the above mention issue by resetting their DIRECTV Password. So you can also give a try to this method.
Step 1: On the Sign in to DIRECTV page, select Forgot Password> then enter your user ID and last name and then select Continue
Step 2: And then you will be given a temporary password> you need to copy and paste your temporary password in the entry field and then select Continue
Step 3: Now enter a new password and confirm it> finally select Continue
Why is my DIRECTV STREAM app lagging?
Well users face streaming issues usually because of a weak Wi-Fi Signal or slow connection speed. To get the better experience, ensure you have the suggested internet speeds. This tip can improve your Wi-Fi connection. Move your Wi-Fi gateway or router to central location in your home.
Why does DIRECTV STREAM keep freezing on my Samsung Smart TV?
If you are frequently facing this issue on your Samsung Smart TV then we suggest you to check your TV for software updates. You can also uninstall and then reinstall DIRECTV STREAM app. In order to resolve this issue we also suggest you to connect your TV to your home network.
That’s all about DIRECTV STREAM app not working on Roku, we have tried our best to provide all the potential methods to resolve this issue. And we really hope you liked the blog.