How to Fix Peacock not working on PS4, Samsung TV, Safari [Steps]

What is ‘Peacock not working’ on Samsung TV, PS4, Safari?

In this article, we are going to discuss on How to fix Peacock not working, Peacock not working on ps4, Peacock not working on safari, Peacock not working on Samsung TV. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Peacock TV’: Peacock is American streaming Service operated by NBCUniversal and it is a fairly recent service. Peacock TV provides plenty of exclusive Peacock original titles, live sports events, classic NBC shows, latest news and pay-per-view content.

However, several users reported they faced ‘Peacock not working’ issue on their PS4, Samsung TV or on Safari when they tried to stream Peacock TV content. This issue indicates you are unable to launch or play Peacock TV’s content on your Safari, PS4 and/or Samsung TV for some reasons. One possible reason behind the issue is the issue with Peacock TV app itself. Many users faced ‘Playback problems’ where the movies/shows just keep buffering when streaming Peacock TV on their device.

Buffering is scenario that takes place when there’s a delay in transmission of bite-size video packets. While some report getting a specific error message when streaming with particular code. Some users may face general error with message saying “Something went wrong. The page you requested could not be found”.

Before troubleshooting the issue, you should make sure Peacock TV server is working fine and there is no issue with Peacock TV server at all. If you investigate there is some issue with Peacock TV server, then you will need to wait until the server issue is resolved. It is possible to fix the issue with our instructions. Let’s go for the solution.

Table of Contents

How to fix Peacock not working on PS4, Safari, Samsung TV?

There methods/steps will work toward resolving the issue on PS4, Safari, Samsung TV along with other Smart TVs.

Method 1: Check Peacock TV server status

You should make sure there is no issue with Peacock TV server and is working fine. To check Peacock TV server status, you can access ‘https://downdetector.com/status/peacock/’ or ‘Downdetector’ page in your browser. The page will show Peacock TV server status. If you investigate there is some issue with server, you will need to wait until server issue is resolved.

Method 2: Check number of devices streaming Peacock TV

Many streaming services including Peacock TV are offering customers the ability to share their peacock TV account with family and friends. It is implemented by allowing one account to create up to 6 profiles. However, having 6 profiles, Peacock TV only allows maximum of three concurrent streams on one account. If you facing Peacock not working issue in your device, then you need to sign out of peacock TV on all devices.

Step 1: Open your browser and visit ‘https://www.peacocktv.com/account/settings/devices’ page

Step 2: Select ‘Devices’ tab, under ‘Other Devices’ click ‘Sign out All’ and finally, click ‘Sign out All Devices’

Step 3: You will have to login into Peacock TV on your other streaming device and check if it works for you.

Method 3: Ensure that you are not streaming from out-of-service region

This issue can be occurred if you are trying to stream Peacock TV from out-of-service region. It is only made available in certain countries including US and certain US territories. This situation is known as region-locking. So, you should make sure Peacock TV is available for your region or not.

Method 4: Restart Peacock TV app or refresh Peacock TV site

This issue can be occurred due to some temporary issue with Peacock TV app/site. You can just restart/refresh Peacock TV app or site in your device in order to fix the issue. To restart Peacock TV app, close Peacock TV and its processes running in your device completely, and then restart Peacock TV app again, and check if the issue is resolved. To reload Peacock TV site, on the opened page of Peacock TV, click ‘Reload’ button next to URL bar in browser.

Method 5: Restart your streaming device

This issue can also be occurred due to some temporary issues in your streaming device like PS4, Samsung TV or others. You can just restart your streaming device to fix temporary issues. After restart, please check if it works for you.

Method 6: Power cycle of your streaming device

You can also try power cycle your streaming device like Samsung TV, PS4 or others to fix the issue. To do so, you need to turn OFF your streaming device and unplug power cable from device. After few minutes, plug the power cable back to streaming device and turn ON your device, and check if it works for you.

Method 7: Perform Peacock TV app updates

This issue can be fixed by installing latest available patch updates of Peacock TV app in your streaming device. To do so, you can go to your device’s native App Store, search for ‘Peacock TV’ app and visit ‘Peacock TV app’ page and install the available updates in your device. Once updated, retry launching Peacock TV app and check if it works for you.

Method 8: Disable or reconnect your VPN connection

VPN connection allows you to access and run Peacock TV app in your device even if you are not in Peacock TV’s region where the service is available. VPN hide your real IP address on internet and allow you to access Peacock TV in your device. However, if you are facing Peacock not working issue in your device with VPN connection, then you can try disconnect VPN connection in your device and then reconnect VPN connection, and check if it works for you. If not works, you can try another VPN connection like NordVPN, ExpressVPN or others and check if it works for you.

Method 9: Check internet connection

This issue can be occurred due to some issue with internet connection. You can reset/restart your router or internet connection in order to fix network relating problems. You should also make sure you have stable internet connection and speeds. You can remove distracting object or remove other devices from your network connection in order to improve network speed, and then check if it works for you.

Method 10: Check for buffer issues on other Peacock TV titles

 If you find that the program loads correctly, it may be a problem with original/initial title you selected. The reason is that some shows on platform may encounter unexpected problems and become unplayable for some time. The movie you have selected may be experiencing heavy demands or is not available in your region yet, we recommended checking for buffer issues on another peacock TV title.

Method 11: Stream Peacock TV on different device

If you are facing this issue on Samsung TV, then you can try to stream Peacock TV on different device, and check if it works for you. For example, you can try accessing Peacock TV on PC or in browser and check if it works.

Method 12: Check for pending streaming device updates

Another possible way to fix the issue is to install all available update or pending updates for your streaming device like Samsung TV, PS4 or other streaming device you are using. After updating streaming device OS or firmware, check if the issue is resolved.

Method 13: Try streaming Peacock TV on another browser

For example, if you are facing this issue on Safari, IE browser in your device, the you can try another browser like Google Chrome, Mozilla Firefox and other web browser to stream Peacock TV service, and check if the issue is resolved.

Method 14: Make sure web browser is up-to-date

This issue can be occurred due to outdated web browser software you are using for Peacock TV streaming. You can perform browser update in your device in order to fix the issue. To update Google Chrome, click ‘Three-Dots’ icon at top-right corner on Chrome and select ‘Help > About Google Chrome’. This will automatically install latest Chrome update in your device and once updated, restart your browser and retry accessing Peacock TV and check if it works.

Method 15: Disable Adblock Extension in browser

This issue can be occurred due interference of adblock browser extension. You can disable adblock extension in browser in order to fix. To do so, open your browser and visit ‘Peacock TV’ site, click ‘Adblock’ icon on top-right corner and select ‘Allow’ under ‘Pause’ on this site section, and then refresh the webpage, and check if it works.

Method 16: Clear Peacock TV App Cache and Data files

Another possible way to fix the issue is to delete Peacock TV app cache and data through Settings.

Step 1: Open ‘Settings’ App and go to ‘Apps & Notifications’, select ‘Peacock TV’ from list of apps

Step 2: Tap ‘Storage and Cache’ and tap ‘Clear Cache’ and choose ‘Clear Storage’. Wait to finish the process and once done, restart Peacock TV app and check if works.

Method 17: Delete your web browser cache

If you facing this issue in your browser like Safari, Chrome, then you can try to fix the issue by deleting web browser cache in your device. To clear browser cache in Safari, open Safari browser, click ‘Safari’ menu and select ‘Preferences’, select ‘Advanced > Show develop menu in bar, click ‘develop’ and select ‘Empty Caches’, select the checkboxes next to cache, cookies, and browser data and hit ‘Clear history’. Once finished, restart your browser and check if the issue is resolved.

Method 18: Report the issue to peacock TV support center

If the issue is still persist, then you can contact Peacock TV support center and report your problem to them. Hope your problem will be resolved.

Conclusion

I am sure this post helped you on How to fix Peacock not working, Peacock not working on ps4, Peacock not working on safari, Peacock not working on Samsung TV with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

Samir Prakash Author