How to Fix PS5 controller not charging while playing [Steps]

Tips to fix PS5 controller not charging while playing:

In this post, we are going to discuss on How to fix PS5 controller not charging while playing. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘PS5 controller not charging while playing’:

‘PS5 controller’: PS5 controller is first gamepad released by Sony Computer Entertainment for its PlayStation Home Video Game Console. Based on basic button configuration embellished with Nintendo‘s Super NES Controller, the PlayStation controller added a second pair of shoulder buttons for middle fingers. PS5 has been launched and the players have been asking a number of questions about the same.

However, several users reported they faced PS5 controller not charging while playing issue. This issue indicates they are experiencing PS5 controller not charging when they attempt to launch and play a game on PC or console with PS5 controller connected/attached. One possible reason behind the issue can be the issue with PS5 controller hardware and its PS5 controller charging cable, and its connection. You can fix the issue by disconnecting charging cable and then reconnect it properly to PS5 controller and power cord, and check if it works for you.

This issue can be occurred due to USB –Type cable incompatibility issue, issue with PS5 controller cable, issue with USB port, damaged battery, damaged PS5 controller, and other issues. You should make sure PS5 controller charging cable is connected to correct port and is working fine. It is possible to fix the issue with our instructions to do so. Let’s go for the solution.

How to fix PS5 controller not charging while playing?

Method 1: Update PS5 controller firmware

Updating PS5 controller firmware to latest version can resolve the issue.

Step 1: Turn ON your console and log into your account

Step 2: Plug PS5 controller or DualSense into PS5 console

Step 3: If there is an update available, the PS5 will notify you automatically

Step 4: Accept the terms and conditions to finish update and wait for process to finish. Once done, check if PS5 controller is charging.

Method 2: Update PS5 console

Step 1: Turn ON Console and press ‘PS’ button on controller and go to ‘Settings > System > System Software Update’ and click ‘Update’

Step 2: Choose to update using your internet connection and wait to finish and once done, check if it works for you.

Method 3: Reset PS5 controller

Resetting PS5 controller can resolve the issue.

Step 1: Press & hold the ‘Reset’ button PS5 controller using a PIN to reset the controller

Step 2: Hold the Reset button for about 5 seconds and once done, check if it works for you.

Method 4: Charge PS5 controller with console

Some users reported charging PS5 controller directly on the console can resolve the issue. So you can try this.

Method 5: Use Back Ports of PS5 controller

One possible solution to fix the issue is to use backports as there are USB 3.0 ports on PS5 controller and check if it works.

Method 6: Check the DualSense is properly connected

This issue can be occurred if DualSense is not properly connected. You can disconnect DualSense and then connect it again and check if it works.

Method 7: Change the PS5 controller charging cable

It might possible PS5 controller charging cable is damaged. You can fix the issue by changing PS5 controller charging cable with new one, and then connect it properly into correct port, and check if it works for you toward resolving the issue.

Method 8: Test different cables

You can try using a different combination of ports and cables until you find one that works. That’s because of power requirements of USB-C devices. In such case, you can try an official Android USB-C phone charger, official Nintendo Switch AC Adapter, PS5 DualSense charging station, USB-C Macbook Charger, and USB hubs and then check if it works.

Method 9: Use Right voltage

You should make sure adapter is provided with right voltage. Adapter must be 5V/1500ma. The cable must be able to transmit over 2.5 high-voltage.

Method 10: Invest on DualSense Charging Station

If the issue is still persist, the best option is Sony’s official option and invest on DualSense charging station in order to fix.

Method 11: Replace PS5 controller battery

This issue can be occurred due to some issue with PS5 controller battery. You can fix the issue by replacing PS5 controller battery with new one. To do so, you can go PS5 controller  service center and throw your PS5 controller there and ask them to replace the battery with new one in order to fix the issue.

Method 12: Get External re-chargeable battery

Non-replaceable battery is not very friendly feature. As an alternative, there are third-party battery backs you can plug into DualSense’s port. These are expanded batteries that add 10 to 15 hours extra.

Method 13: Clean charging port

Dust on charging port could be a reason behind the issue. You can clean the dust from charging port using a can of compressed air or blower to blow away the dust in order to fix.

Method 14: Take PS5 controller to service

If the issue is still persist, you can contact PS5 controller service centre and report your problem to them, and ask for the solution.

Method 15: Take the console to service

This issue can be occurred due to PS5 console. You can fix the issue by contacting PS5 console service center to repair it and check if it works for you.

Conclusion

I hope this post helped you on How to fix PS5 controller not charging while playing with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

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