What is ‘Unable to Play Video Error 5’ issue with Embedded Videos in Google Slides?

If you are facing Unable to Play Video Error 5 With Embedded Videos in Google Slides or ‘Unable to Play Video Error 5’ error when you try to play videos embedded in Google Slides, and searching for ways to fix, then you are in right-place for the solution. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Unable to Play Video Error 5 With Embedded Videos in Google Slides’:

‘Unable to Play Video Error 5’ error is common error usually appeared when you try to play embedded videos in Google Slides in your device. This error prevents you from playing video contents embedded in your Google Slides for some reasons. If you are not aware, Google Slides allow you with the option to embed videos that can be played in native player. However, several users reported they faced Unable to Play Video Error 5 while they tried to doing this.

This error is mostly occurred when you try to make Google Drive’s video in presentation in Google Chrome browser. It is known to occur this error on Google Chrome browser when you try to play videos embedded in Google Slides that are taken from Google Drive, while some users reported the issue is fixed when they try using another browser. It means the issue can be occurred due to some issue in your browser itself like corrupted cache and cookies of browser, corrupted browser settings and other issues in browsers.

Another possible reason behind the issue can be the issue with internet connection, incorrect or bad configured internet relating settings, corruption in your device, problematic browser extensions installed, and other issues. One possible way to fix the issue is to clear corrupted cache and cookies of browser, but there is also some other possible solutions to fix the issue as mentioned in the post. Let’s go for the solution.

How to fix Unable to Play Video Error 5 With Embedded Videos in Google Slides?

Method 1: Clear cache and cookies of browser

One possible way to fix the issue is to disable your browser cookies and cache.

Step 1: For Google Chrome, open Google Chrome in your Windows PC and press ‘CTRL + SHIFT + DELETE’ keys on keyboard to open ‘Clear browsing data’ tab/page

Step 2: Select ‘All Times’ from ‘Time Range’ from dropdown, select all checkboxes relating to cache and cookies, and then hit ‘Clear Data’ and confirm clearing data, and once finished, restart your browser and check if the issue is resolved.

Method 2: Disable browser extensions

Interference of problematic browser extension could be a reason behind the issue. You can disable your browser extension in order to fix.

Step 1: For Google Chrome, open Google Chrome browser and click ‘Three-Dots’ icon at top-right corner and select ‘More Tools > Extensions’

Step 2: Find and disable problematic extension, or disable all extensions. Once done, restart your browser and check if the issue is resolved.

Method 3: Try using Incognito Mode

If you are unable to fix this issue in normal mode in your browser, you can try using Incognito mode in your Chrome browser and check if it works for you toward resolving the issue.

Method 4: Check internet connection

This issue can be occurred due to some issue with internet connection. You can fix the internet connection issue just by restarting/resetting your network device like router, modem or WiFi device in order to fix, and then check if it works for you.

Method 5: Turn OFF Sync in Chrome

Step 1: Open Google Chrome and click ‘Three-Dots’ icon at top-right corner and select ‘Settings’

Step 2: On ‘You and Google’ page in settings, click ‘Turn OFF’ button next to your phone and Google Account image and confirm disabling. Once done, restart your browser and check if the issue is resolved.

Method 6: Allow third-party cookies

Step 1: Open Google Chrome browser and type ‘chrome://settings/privacy’ in ‘URL’ bar and hit ‘Enter’ key to open ‘Privacy and Security’ tab/page

Step 2: Click ‘Cookies and other site data’ under ‘Privacy and Security’ section. Make sure ‘Allow all cookies’ is selected under ‘General Settings’

Step 3: Make sure ‘Block third-party cookies’ option is unselected. Once done, check if the issue is resolved.

Method 7: Update Chrome

Updating Google Chrome browser to latest version can resolve the issue.

Step 1: Open ‘Google Chrome’ browser and click ‘Three-Dots’ icon at top-right corner, and select ‘Help > About Google Chrome’

Step 2: This will automatically download and install Google Chrome update, and once updated, restart your browser and check if the issue is resolved.

Method 8: Update Windows OS

Updating Windows OS to latest version can resolve the issue.

Step 1: Open ‘Settings’ app in your device and go to ‘Update and Security > Windows Update’ and click ‘Check for updates’ button

Step 2: Download and install the available updates and once updated, restart your computer and check if the issue is resolved.

Method 9: Change permission of videos in Google Drive

Step 1: Open Google Drive in your device and go to location of the video that you are embedding in your Google Slides

Step 2: Select the video and click ‘View Details’ icon at top-right to see the details, and click ‘Manage Access’ link

Step 3: In ‘General Access’ section, use the dropdown and select ‘Anyone with the link’ option and then click ‘Done’. Once done, retry loading the videos in Slides and check if the issue is resolved.

Method 10: Disable Hardware Acceleration in Chrome

Step 1: Open ‘Google Chrome’ browser in Windows PC and type ‘chrome://settings/system’ in ‘URL’ bar and hit ‘Enter’ key to open Hardware and Acceleration tab/page

Step 1: Toggle OFF ‘Use hardware acceleration when available’ option and save the changes.

Step 2: Once done, restart your browser and check if the issue is resolved.

Method 11: Enable JavaScript in Chrome

Another way to fix the issue is to enable JavaScript in your Chrome browser.

Step 1: Type ‘Chrome://settings/privacy’ in URL bar in Chrome browser and hit ‘Enter’ key to open ‘Privacy and Security’ tab/page

Step 2: Click ‘Site Settings’ under ‘Privacy and Security’

Step 3: In Site Settings, scroll and locate ‘Content’ section and click ‘JavaScript’

Step 4: Select ‘Site can use JavaScript’ under ‘Default Behaviour’ and save the changes. Once done, restart your browser and check if the issue is resolved.

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Conclusion

I am sure this article helped you on How to fix Unable to Play Video Error 5 With Embedded Videos in Google Slides in Windows 10/11 with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.