What is ‘WhatsApp camera not working properly’ issue on Android/IPhone?
If you are experiencing ‘WhatsApp camera not working properly’ problem on your Android/IPhone while trying to access your phone camera in WhatsApp – Instant Messaging App, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘WhatsApp’: WhatsApp or WhatsApp Messenger is American Freeware, cross-platform centralized Instant Messaging and VoIP (Voice over Internet Protocl) service owned by Facebook Company. This Instant Messaging service allows you to send text messages, voice messages, make voice & video calls or group calls, share image, documents, user locations and other contents. WhatsApp service is available for Android, iOS, Microsoft Windows and MacOS. The service requires a cellular mobile number to sign up.
However, several users reported that they faced ‘WhatsApp camera not working properly’ problem on their device while they tried to access WhatsApp camera for video calling or other camera related tasks. This issue indicates you can’t access your phone’s camera on WhatsApp – Instant Messaging Service. There could be several reasons behind ‘camera not working on WhatsApp’ issue including your phone’s camera privacy settings not allowing WhatsApp to access your phone camera, and other reasons.
This issue can also be occurred due to outdated WhatsApp or WhatsApp version build is too old. In such case, you can update WhatsApp to latest available build in order to fix the issue. Another possible reason behind this issue can be your device’s network/internet connection. You should make sure you have stable internet connection and speeds, and there is no issue with internet connection at all. You can restart your WiFi/mobile data or turn ON and then OFF Flight Mode in your Android phone in order to fix network issue.
Also, you should make sure your phone’s camera privacy settings is configured to allow WhatsApp to access your phone camera. You can check and change phone’s camera settings in order to allow WhatsApp to access camera. ‘WhatsApp camera not working properly’ issue can also be occurred if WhatsApp is not allowed to access through your mobile data. You can check and allow WhatsApp to use mobile data in order to fix the issue. Let’s go for the solution.
How to fix WhatsApp camera not working properly issue on Android/IPhone?
Method 1: Update WhatsApp app in your device
As mentioned, issue with WhatsApp can be occurred due to outdated WhatsApp app in your Android phone. You can update WhatsApp app to latest available version in order to fix the issue.
Step 1: Open ‘Google Play Store’ in Android phone, or open ‘App Store’ in IPhone
Step 2: Go to Installed Apps section, find and select ‘WhatsApp’, and click on ‘Update’ option next to it to update the app.
Step 3: Once done, restart WhatsApp and check if you can access WhatsApp camera without any issue.
Method 2: Check your Internet Connection
You should make sure you have stable network/internet connection if you want to WhatsApp video calls. Also, make sure your phone supports 5GHz Wi-Fi band if you own dual-band router. You can check your phone cellular network strength and check if it is enough for WhatsApp video call. You can restart mobile data or WiFi, or enable and disable Flight Mode in your phone in order to fix network issue and this problem as well.
Method 3: Check if WhatsApp is allowed to access your phone’s camera
You should make sure WhatsApp app is allowed to access your phone’s microphone and camera through your phone’s settings. If required permissions not provided, you will need to provide the camera and microphone permissions if you want WhatsApp video call without any issue.
Step 1: Open ‘Settings’ App in Android phone
Step 2: Go to ‘Apps and Notifications > All Apps’ and tap on ‘WhatsApp’
Step 3: Once WhatsApp is opened in Settings, go to ‘Permission’ menu and enable permission for camera and microphone
Step 4: Once done, restart WhatsApp app and check if the issue is resolved.
Method 4: Check Content & privacy restrictions on IPhone
Usually, Content & Privacy Restrictions are turned OFF by default. You can skip this step if you haven’t enabled Screen Time on your IPhone. But If you have Screen Time enabled and activated Content & Privacy Restrictions, you should check if you have allowed WhatsApp to access microphone.
Step 1: Open ‘Settings’ App on IPhone
Step 2: Go to ‘Screen Time > Content & Privacy Restrictions’ and check WhatsApp app have permission to access camera and microphone
Method 5: Allow WhatsApp to use Mobile Data [IPhone]
This issue can also be occurred if WhatsApp is not allowing you to use mobile data means you can use WhatsApp with mobile data. You can change and allow mobile data for WhatsApp in order to fix the issue.
Step 1: Open ‘Settings’ App in IPhone and find and tap on ‘WhatsApp’
Step 2: From the available menu items, enable ‘Mobile Data’ option to access WhatsApp through mobile data
Step 3: Restart WhatsApp and check if it works without any issue.
Method 6: Switch on Background Data Usage
Switching on Background Data Usage option allows you to receive WhatsApp video call even when you are not using the app.
Step 1: Open ‘Settings’ App in IPhone and go to ‘WhatsApp’
Step 2: Turn ‘Background App Refresh’ ON to allow WhatsApp to use data in background
Method 7: Check your phone camera
‘WhatsApp camera not working properly’ issue can be occurred if your phone’s camera is also not working. So, you should check if your phone’s camera is working or not. To do so, open default Camera App in your phone and check if you can take picture or record video without any issue. If it does, the problem is not in your phone’s camera.
Method 8: Perform WhatsApp app reset
Corrupted or outdated cache of WhatsApp app can cause this type of issue. You can clear cache of app in order to fix the issue.
Step 1: Find and long press on ‘WhatsApp’ app icon on your device’s screen to open ‘App Info’
Step 2: In the opened ‘App Info’ of WhatsApp, tap on ‘Storage’ and tap on ‘Clear Cache’
Step 3: Now, tap ‘Clear Data’ and press ‘OK’ to confirm
Step 4: Once done, restart WhatsApp and check if it works for you.
Method 9: Uninstall and reinstall WhatsApp
If the problem is still persist, then you can uninstall WhatsApp completely and then reinstall it in your device in order to fix the issue.
Step 1: Find and long press on ‘WhatsApp’ app on System screen
Step 2: Keep holding the app icon and drag it to ‘Uninstall’ to bottom or top to uninstall the app
Step 3: After that, open ‘Play Store’ or ‘App Store’ and download and install WhatsApp again
Step 4: Once done, open WhatsApp app and check if it works for you without any issue.
I am sure this post helped you on How to fix WhatsApp camera not working properly issue in Android/IPhone with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.