How to Fix Wyze Error Code 06 Android [Steps]

What is ‘Wyze Error Code 06’ issue on Android?

If you are experiencing Wyze Error Code 06 Android or Wyze Error Code 06 issue while trying to stream live video with Wyze camera in your Android device, and searching for ways to fix the issue on the web, then you are in right-place for the solution. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Wyze Error Code 06 Android’:

Wyze is one of the most demanding products nowadays for installation of security and observation cameras. It released various types of hardware devices of which the most prominent one is Wyze camera. Wyze allows you to manage the devices of the network. However, several users reported they faced Wyze Error Code 06 Android issue while they tried to use Wyze product on their Android phone, or while tried to steam live video. This error prevents you from using Wyze app on your device with Wyze Cam V2 and Wyze Pan Cam. Let’s take a look at error message.

“Error (Code 6): Failed to fetch the video from cloud,. Please try again later. If the problem continues, please send in an error log through Help & Feedback”

The possible reasons behind the issue can be the issue with internet connection or poor internet connection, poor communication between Wyze app on your Android and Wyze camera, issue with Android OS and system software and app of Wyze camera, improper license for cloud, and other issues. One possible way to fix the issue is to fix internet connection issues in your device, but there is also some other possible solutions to fix the issue as mentioned in the post. Let’s go for the solution.

How to fix Wyze Error Code 06 Android?

Method 1: Re-activate Wyze Cam Plus License

This issue can be occurred if Wyze Cam Plus License is expired. You can re-activate Wyze Cam Plus License in order to fix the issue.

Step 1: Open ‘Wyze’ app in your Android phone and go to ‘Account > Services’

Step 2: Tap on particular camera, select the subscription plan and pay for the plan you selected. Once done, check if it works for you.

Method 2: Check for motion detection in Wyze camera

This issue can be occurred due to some issue with Wyze camera movement. You can check for motion detection in your Wyze camera and check if movement is working properly if you don’t to face the issue.

Method 3: Check hardware connections

You should make sure Wyze camera and its hardware is properly connected.

Step 1: Check if cables connected to Wyze camera are twisted or broken

Step 2: Check if connecting cables are plugged completely into ports on cameras

Step 3: Check if ports on hardware devices like cameras are damaged or broken

Step 4: Check if there is any obstruction in line of sight of cameras

Method 4: Restart your phone

Sometimes, this type of issue is occurred due to some temporary issues in your Android phone. You can fix the issue by restarting your Android phone, and check if it works for you.

Method 5: Power cycle your WiFi router

Step 1: Press Power button on WiFi router to turn it OFF and unplug the power cable from power source

Step 2: After few minutes, re-plug power cable and turn ON your WiFi router, and then check if it works for you toward resolving the issue.

Method 6: Turn On Airplane Mode and then turn it OFF

Another way to fix the issue is to turn ON and then turn OFF Airplane mode in your device, and after performing this, check if it works for you.

Method 7: Avoid interference from WiFI channels

Step 1: Open Google Chrome app, type your router’s IP address in URL bar and hit ‘Enter’ key to open the page, enter the correct credentials to login into your router confirmation page

Step 2: Expand ‘Wireless’ category, and tap ‘Wireless Settings’ tab, select ‘2.4GHz’ on top-right corner, select the channels 1, 6, or 11 in channel dropdown, and select ‘Save’ button to save the changes and once done, check if the issue is resolved.

Method 8: Force stop Wyze app

Step 1: Open ‘Settings’ app in your Android phone and go to ‘Apps’

Step 2: Find and tap ‘Wyze’ app from list of app, and tap ‘Force Stop’ button and once done, restart Wyze app and check if the issue is resolved.

Method 9: Remove Wyze Cam Plus License

Step 1: Open ‘Wyze’ app and go to ‘Account > Services’

Step 2: Tap on tab to which you have subscribed, and tap the license to remove it from subscription package

Method 10: Update Wyze camera firmware

Updating Wyze camera firmware software to latest version can resolve the issue.

Step 1: Open ‘Account’ tab in Wyze app and tap ‘Firmware Update’ tab

Step 2: Select the particular camera to update is firmware and wait to finish update. Once done, check if it works for you.

Method 11: Update Wyze app

Updating Wyze app to latest version can resolve the issue.

Step 1: Open Google Play Store app and search for ‘Wyze’ app and tap it

Step 2: Tap ‘Update’ button next to Wyze app to install update and once update, restart Wyze and check if the issue is resolved.

Method 12: Re-add camera to Wyze app

One possible way to fix the issue is to remove camera and re-add it into Wyze app to fix.

Step 1: Open Wyze app and in Home tab, tap on particular camera to remove it from network

Step 2: Now, on Home tab of Wyze app, tap ‘New Device’ button, tap ‘Camera’ tab, in ‘Categories’ section

Step 3: Tap on Camera Type you would like to add

Step 4: Tap ‘Next’ button to connect your mobile to Wyze Camera network

Step 5: After the blue light is flashed on router and base section, tap ‘Next’ button to plug into station.

Method 13: Reset Wyze camera to default settings

Another way to fix the issue is to reset Wyze camera to default settings.

Step 1: Delete Wyze camera added to network on Wyze app

Step 2: Now, remove back cover of Wyze camera and hold ‘Reset’ button till the LED light on camera turns Yellow

Step 3: Now, re-add the Wyze camera to network using Wyze app, and check if it works for you.

Method 14: Fix Wyze Base Station

Step 1: Unplug Wyze Base Station from power source, and re-plug it after few minutes, and power ON the Wyze Base Station again, and plug it into your Wyze camera

Step 2: Now, open Wyze app and re-add your Wyze camera to from network and check if it works for you.

Method 15: Reinstall Wyze app

You can also try to fix the issue by uninstalling and reinstall Wyze app in your device.

Step 1: Open ‘Play Store’ app in your device and search for ‘Wyze’ app’

Step 2: Tap ‘Uninstall’ option next to ‘Wyze’ app to uninstall it.

Step 3: After that, on Play Store home screen, search for ‘Wyze’ app again, and download & install it in your device, and check if works for you.

Method 16: Contact Wyze support

If the above methods didn’t work for you, then you can contact Wyze support to fix the issue.

Step 1: Open Wyze app and go to ‘Account > Wyze Support’

Step 2: Tap ‘Submit a log’ tab, tap on ‘Wyze app and services’ tab on ‘Please select your product family’ screen

Step 3: Tap ‘Events’ tab in ‘Please select your issue category’ screen

Step 4: Select the media file in ‘Details’ section and tap ‘Submit’ button. Hope your problem will be resolved by the official.

Conclusion

I am sure this post helped you on How to fix Wyze Error Code 06 Android with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

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