What is ‘Xbox One controller keeps disconnecting’ issue in Windows?

If you are experiencing ‘Xbox One controller keeps disconnecting’ issue on Windows 10 computer while trying to connect Xbox One Controller to Windows 10 PC, then you are in right place for the solution. Here, you will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Xbox One controller keeps disconnecting’ issue: Many Windows PC gamers like to play games on their PS4 or Xbox controllers instead of using mouse and keyboard. It is quite simple to pair/connect Xbox Controller to Windows 10 computer and play the PC games with Xbox controller. This controller works perfectly on the consoles.

However, several users reported that they faced ‘Xbox One controller keeps disconnecting’ issue while they tried to connect the controller/console to Windows computer. The possible reason behind this issue can be outdated or corrupted graphics card driver. Graphics card driver plays important roles in the performance of graphics and games on your Windows 10 computer. Make sure graphics card driver is up-to-date.

This issue can also be occurred if Xbox Accessories application installed in your computer. Xbox Accessories application installed in computer can increase the livelihood of Xbox accessories working with PC. So, by installing this app, you can decrease the livelihood of hacking this issue. Also, this issue is occurred if Device Association service installed on computer has malfunctioned and prevent controller from being recognised by Windows compute.

Another possible reason behind ‘Xbox One controller keeps disconnecting’ issue can be wrong configuration in Power Management in Windows computer. You can disable this option in order to fix the issue. This issue can also be occurred if you are using outdated drivers from Xbox 46- to operate your controller, and there is multiple Bluetooth receivers or another third-party Bluetooth dongle onto the computer without disabling the default Bluetooth dongle on motherboard. It is possible resolve the issue. Let’s go for the solution.

How to fix Xbox One controller keeps disconnecting issue in Windows 10?

Method 1: Fix ‘Xbox One controller keeps disconnecting’ issue with ‘PC Repair Tool’

‘PC Repair Tool’ is easy & quick way to find and fix Windows PC issues like BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses issue, system files or registry, and other system issues with just few clicks. You can get this tool through button/link below.

⇓ Get PC Repair Tool

Method 2: Update graphics card drivers in Windows 10

Step 1: Open your browser and download the latest drivers for your graphics card from your graphics card manufacturer official site, according to your graphics card model and operating system version.

Step 2: Now, press ‘Window + X’ keys on keyboard and select ‘Device Manager’

Step 3: Expand ‘Display Adapters’ category, right-click on your graphics card, and select ‘Update Driver’. Follow on-screen instructions to finish update process

Step 4: Once done, restart your computer to see the changes and check if the error is resolved.

Update graphics card driver [Automatically]

You can also try to update your graphics card driver with ‘Automatic Driver Update Tool’. This software will automatically download and install the latest available updates for all Windows drivers in computer.

⇓ Get Automatic Driver Update Tool

Method 3: Power Cycle your Xbox Console

One possible way to fix the issue is power recycle your Xbox console.

Step 1: Press & hold ‘Xbox’ button on Xbox controller for about 10 seconds to turn OFF your console

Step 2: After few seconds, press ‘Xbox’ button on console again to turn it ON and check if the issue is resolved.

Method 4: Disconnect and then reconnect your Xbox controller

You can also try to resolve the issue by disconnecting Xbox controller and then reconnect it.

For Wired Xbox controller connection:

Step: Unplug the cable from Xbox controller and then re-plug it back. You can also try another USB cable or try to connect to another USB port in order to check if there is no issue with USB cable or USB port.

For wireless Xbox controller connection:

Step 1: Press & hold ‘Wireless connect button’ on controller until Xbox button on your controller flashes

Step 2: Now, hold down the ‘Wireless connect button’ on controller until the Xbox button on your controller stays turn ON.

Step 3: Once done, please check if ‘Xbox One controller keeps disconnecting’ issue is resolved.

Method 5: Update Xbox Controller Firmware

Sometimes, this issue is occurred due to outdated or corrupted firmware of Xbox controller. In such case, you can update your Xbox’s firmware in order to fix the issue.

Step 1: Connect your controller to your console using USB cable and sign-into ‘Xbox Live’ on Xbox console

Step 2: Now, press ‘Menu’ button on the controller

Step 3: Go to ‘Settings > Device & Accessories’ and select the problem controller, and then select ‘Update > Continue’ to proceed the update process

Step 4: Wait to finish. If it says ‘No updates needed’, you controller firmware is up-to-date. Once done, restart Xbox controller and check if the issue is resolved.

Method 6: Update Xbox Controller driver in Windows 10

This issue can also be occurred if Xbox One Controller driver is outdated or corrupted in Windows 10 computer. Updating or reinstall the controller driver can resolve issue and improve the performances as well. You can update your Xbox One controller driver using ‘method 2’. Once updated, please check if the error is resolved.

Method 7: Disable certain services in Windows 10

Sometimes, this issue can also be occurred due to conflict issue with Xbox controller driver or app. NVIDIA wireless controller service installed by default whenever you install NVIDIA drivers in your computer, and can cause software conflict with the controller. You can disable such services in order to fix the issue.

Step 1: Press ‘Windows + R’ keys on keyboard, ‘services.msc’ in the open ‘Run’ dialog box and hit ‘Ok’ button to open ‘Services’ window

Step 2: Find and right-click on ‘NVIDIA wireless controller service’, and select ‘Properties’

Step 3: In ‘Properties’ window, select ‘Disabled’ from ‘Startup Type’ dropdown and hit ‘Apply’ and ‘Ok’ button to save the changes

Step 4: Or you can also disable it using Task Manager. Press ‘CTRL + SHIFT + ESC’ keys on keyboard to open ‘Task Manager’, click on ‘Services’ tab, find and right-click on ‘NVIDIA wireless controller service’ and select ‘Stop’ to disable the service.

Other Methods:

Step 1: Move the Xbox controller closer to console and computer. You should make sure your Xbox controller is closer to the computer.

Step 2: Check and change the batteries of Xbox controller. This issue can also be occurred due to weak batteries of Xbox controller. You can fix the issue by recharging the battery pack or replace the batteries with new one.

Step 3: Try another Xbox controller. If you are still facing ‘Xbox One controller keeps disconnecting’ issue, then the hardware issue with Xbox controller could be reason behind the problem. In such case, you can try another Xbox controller and connect it to your Windows computer. Please check if the problem is resolved.

Conclusion

I am sure this article helped you on How to fix Xbox One controller keeps disconnecting issue in Windows 10 with several easy steps/methods. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.