How to Fix Xbox remote play found console but can’t connect [Steps]

Xbox remote play not working: Xbox remote play lag fix

If you are facing Xbox remote play found console but can’t connect issue and looking for ways to fix the issue on the web, then you are in right-place for the solution. Here, you will be guided here with easy steps/methods to resolve the issue. Let’s starts the discussion.

Table of Contents

What is Xbox remote play?

Xbox Remote Play is one of the useful devices for playing Xbox console games on your PC/phone/tablet over the internet with ease. This hardware is designed & developed to play games from your Xbox console directly to your computer, mobile/tablet using internet. It is fantastic feature for Xbox gaming, offering game players maximum flexibility over how they play their Xbox games.

What is ‘Xbox remote play lag’?

It is common issue relating Xbox Remote Play where players experience they are unable to connect to gaming device from which they tried to connect. This issue indicates when you try to connect Xbox Remote Play to your preferred gaming devices like console, PC/Laptop, tablet or mobile, you may experience Xbox remote play found console but can’t connect issue indicates Xbox Remote Play is not connecting or working.

For example, when you try to connect Xbox Remote Play to your mobile/PC gaming device, you may experience this error problem and results you can’t use Xbox Remote Play in your mobile/PC for Xbox gaming. There could be several reasons behind the issue including the issue with your internet connection and speed, issue with your Xbox console and its settings, issue with your gaming devices like PC/mobile that fails to connect Xbox Remote Play, and other issues.

You should make you have stable internet connection and speed, and check if there is no issue with internet connection at all. You can fix your internet connection or try using another internet connection/WiFi and then check if works for you toward resolving. Another possible reason behind the issue can be corrupted Xbox console cache & data itself. One possible way to fix the issue is to reset Xbox console, but there is also some other possible ways to fix the issue as mentioned in the post. Let’s go for the solution.

How to Xbox remote play found console but can’t connect?

Method 1: Xbox remote play not working try again in a while

This issue can be occurred due to some issue with Xbox Server. You can check Xbox Server status via ‘support.xbox.com/en-GB/xbox-live-status’ page in your browser, and if you investigate there is some issue with Xbox Server, you will need to wait until the server issue is resolved.

Method 2: Restart Xbox app and gaming device

This issue can be occurred due to some temporary issues in your gaming device and Xbox app. You can fix the issue by restarting your gaming devices like PC/mobile, and then restart Xbox app, and check if the issue is resolved.

Method 3: Check your Xbox account

This issue can be occurred if Xbox account is not the same on your Xbox app as you have used to enable Xbox Remote Play on your console. You should make sure both devices are using same Xbox account in order to fix the issue.

Method 4: Enable Xbox Remote Play

This issue can be occurred if Xbox Remote Play is not enabled on your console. You should make sure Xbox Remote Play is set up properly using Xbox Guide via ‘https://support.xbox.com/en-US/help/games-apps/game-setup-and-play/how-to-set-up-remote-play#:~:text=Set%20Up%20Remote%20Play%20on%20Xbox%20One%201,4%20Under%20Power%20mode%2C%20select%20Instant-on.%20See%20More.’ Page. You should also check Xbox-supported countries and regions for remote play.

Method 5: Check internet connection

This issue can be occurred due to issue with your internet connection and speed. You can fix the internet connection issue just by restarting/resetting your network device (router, modem or WiFi device), and then check if it works for you toward resolving the issue. You can try to connect your device to some other stable internet connection/WiFi to improve network speed, and fix this issue.

Method 6: Check Xbox mobile app

This issue can be occurred due to some issue with Xbox mobile app itself. To check this app, open Xbox mobile app and get supports for specific app issues under ‘Profile’ tab, and select ‘Settings > Support & Feedback’ to get the help, along with up-to-the-minute Xbox Online status reports. You can uninstall and reinstall Xbox Mobile app to fix the issue.

Method 7: Disable and re-enable Remote feature on Xbox console

Another way to fix the issue is to disable and re-enable remote feature in your Xbox console.

Step 1: On Xbox console, press ‘Xbox’ button to open ‘Guide’, and go to ‘Profile & System > Settings > Devices & Connections > Remote Features’

Step 2: Uncheck ‘Remote features’ option to disable it.

Step 3: Now, press & hold ‘Xbox’ button on console to turn OFF your console in order to power cycle your console

Step 4: Disconnect the power cable and wait for few minutes, and reconnect the power cable and turn ON your Xbox console

Step 5: Repeat the first two steps and check ‘Remote features’ to re-enable this feature on console, and check if the issue is resolved.

Method 8: Reset Xbox console

If the issue is still persist, you can perform Xbox console reset operation in order to fix the issue.

Step 1: Open ‘Guide’ by pressing Xbox button and go to ‘Profile & System > Settings > System > Console Info’

Step 2: Select ‘Reset Console’ and confirm it. Follow on-screen instructions to finish resting. Once done, check if the issue is resolved.

Method 9: Contact Xbox Support

If you still unable to fix the issue using above method, you can contact Xbox support official to fix. You can report your problem to Xbox support official and ask them to resolve the issue. Hope your problem will be resolved by the official.

Conclusion

I am sure this post helped you on How to fix Xbox remote play found console but can’t connect with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

Q/A:

Question 1: How to reduce lag on Xbox remote play?

Answer: You can fix Xbox Remote Play lag and improve gaming performances by making a few adjustment to your home network, in order to improve your audio and video quality when streaming games. You can perform below steps to reduce the Xbox Remote Play lag:

Step 1: You can use wired network if possible

Step 2: Use a 5GHz 802.11 AC or N network if you are using a wireless network

Step 3: Reduce wireless interference

Step 4: Update your wireless adapter drivers and your wireless router firmware

Step 5: Reset/Restart your network device like router, modem or WiFi device

Question 2: How to reduce input lag on Xbox remote play

Answer: If you are facing the same issue and looking for ways to fix, then you can fix this issue using below steps:

Step 1: Use the least congested wireless channel and band as possible

Step 2: Move your Xbox console or Windows 10 device closer to your wireless router

Step 3: Disable older wireless protocols on your wireless access point

Step 4: Enable WMM (WIFi Multimedia Mode) on your wireless router.

Step 5: Prevent unnecessary internet traffic from your gaming device.

Question 3: Xbox app sees Xbox One console, but doesn’t connect?

Answer: You can some basic troubleshooting steps to fix this issue and check if it works for you.

Step 1: Verify if Xbox console companion app version is of latest version in your gaming device

Step 2: If you are belonging to European Union and Korea using Windows 10 N or Windows 10 KN, then you will need to install Media Feature Pack of N and KN versions of Windows to use this feature.

Step 3: Make sure Xbox Remote play is setup properly and is enabled.

Step 4: Perform Xbox console reset operation to fix the issue if you are unable to fix the issue using above steps.

Samir Prakash Author