Fix Surface Pro 4 Firmware Update failed on Windows 10

Here, we are discussing about Microsoft Surface Pro 4 Firmware Update in details. For those who are not aware, Microsoft (American Multinational Company) has released Firmware update for Surface Pro 4 device that brings the usual improvements including security updates and stability improvements. Let’s starts the discussion.

What is Surface Pro 4 Firmware Update?

“Surface Pro 4” laptop is released by Microsoft which looks almost similar to Surface Pro 3. Microsoft Surface Pro 4 is the dark grey Typecase model with updated Windows LOGO on the back. The 0.3 inches in extra estate may not seem like much on paper but the 12.3 inch display on the Surface pro 4 is defiantly noticeably larger than 12 inch screen on Surface pro 3.

On other hand, Surface Pro 4 comes with 4th-gen Skylake procesors in the Core i3, i5 and i7 configuration. It is capable of supporting up to 16 GB RAM and 802.11a Wi-Fi, Bluetooth 4.0 and front-facing 5MP snapper.

However, many users reported that they are facing trouble when trying to install Firmware update or drivers on Surface Pro 4 device. Now, problem is resolved because Firmware update is available and you can download the update from Microsoft official website. Here, we are providing the steps to download the firmware update on your Surface Pro 4 device.

[Tips & Tricks] How to Fix Surface Pro 4 Firmware Update failed on Windows 10?

Procedure 1: Run Windows Update Troubleshooter

Step 1: Press “Windows + I” keys together from keyboard to open “Settings” App

Step 2: Go to “Update & Security > Troubleshoot”

Step 3: Select “Run the troubleshooter” under “Windows update” section

Step 4: This process will automatically fix the problem with Windows update components. Once done, please try updating Firmware.

Procedure 2: Change date & Time settings

Step 1: Go to “Settings” App

Step 2: Select “Time & Language” option

Step 3: Change the date and time, and update it

Step 4: Once done, you can perform Surface Pro 4 Firmware update operation

Procedure 3: Charge your battery

Step 1: Plug in your Surface and type “Device Manager” in search box and open “Device Manager” from search results

Step 2: In the opened “Device Manager” window, select “Batteries” and expand it

Step 3: Double-click on “Microsoft ACPI- Complaint Control Method Battery”

Step 4: Under “Driver” tab, select “Uninstall” and then “OK”

Step 5: After that, restart your computer. If the battery charges above 40 percent after you reinstall Surface Pro 4 Firmware Update and please check if the trouble is resolved.

Procedure 4: Download drivers and Firmware for Surface Pro 4

 Step 1: If you don’t your Surface model, select the search box and type “Surface” and select “Surface App”

Step 2: Select “Your Surface” from menu.

Step 3: Find out which version and built of Windows you are using.

Step 4: Go to “Start > Settings > System > About”

Step 5: Under “Windows Specifications” to find your operating System version and OS built number

Step 6: After that, go to “Microsoft Download Center” website and select “.msi” file name that matches your Surface model and version of Windows.

Step 7: Download the .msi file in your computer and save it on your System hard drive.

Step 8: After that, restart your computer to finish the Surface Pro 4 Firmware Update operation.

You may also read: Methods to Fix surface pro 3 pen not working (Tutorial)


I am sure this article helped you to Fix Surface Pro 4 Firmware Update failed on Windows 10 with several easy methods. After resolving the issue, you can perform Firmware update operation using steps given in ‘Procedure 4’. If you have any queries and suggestions, please write on comment box given below.

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Samir Prakash Author