What is ‘Windows Hello Fingerprint – This option is currently unavailable’ error in Windows 10/11?

If you are facing ‘Windows Hello Fingerprint This option is currently unavailable’ or ‘This option is currently unavailable’ error when you try to setup Windows Hello Fingerprint in Windows 10/11 computer, then you are in right-place for the solution. Let’s go for the solution.

‘Windows Hello Fingerprint This option is currently unavailable’:

‘Windows Hello Fingerprint’: Windows Hello is alternate way to login into your devices, applications using fingerprint, iris scan or facial recognition. Windows Hello is biometric-based technology that allows Windows 10 users to authenticate secure access to their devices, apps, online services, networks with just fingerprint, iris scan or facial recognition.  The login-in mechanism is important an alternative to passwords and is widely considered to be a more user friendly.

However, several Windows users reported they faced Windows Hello Fingerprint This option is currently unavailable or This option is currently unavailable error on their Windows 10/11 computer when they tried to setup Windows Hello Fingerprint. This issue indicates when you try to access Windows Hello Fingerprint or try to setup Windows Hello Fingerprint, then you experience ‘This option is currently unavailable’ message and hence, you are unable to setup Windows Hello Fingerprint in Windows 10/11 for some reasons.

There could be several reasons behind the issue including outdated/corrupted Windows Hello Fingerprint driver, incorrect settings relating to Windows Hello Fingerprint, issue with Windows Hello Fingerprint services, interference of other conflicting software, malware or viruses infections in computer, outdated Windows OS and other issues. It is possible to resolve the issue with our instructions. Let’s go for the solution.

How to fix Windows Hello Fingerprint This option is currently unavailable in Windows 10/11?

Method 1: Fix ‘Windows Hello Fingerprint This option is currently unavailable’ with ‘PC Repair Tool’

‘PC Repair Tool’ is easy & quick way to find and fix BSOD errors, DLL errors, EXE errors, problems with programs/applications, malware or viruses infections in computer, system files or registry issues, and other system issues with just few clicks.

⇓ Get PC Repair Tool

Method 2: Update Windows Hello Fingerprint Driver

Updating Windows Hello Fingerprint driver to latest & compatible version can resolve the issue.

Step 1: Open ‘Device Manager’ in Windows PC via Windows Search Box and expand ‘Biometric Devices’ category

Step 2: Right-click on your fingerprint reader and select ‘Update Driver’, and follow on-screen instructions to finish update process. Once updated, restart your computer and check if the issue is resolved.

Download or reinstall Windows Hello Fingerprint driver update in Windows PC [Automatically]

You can also try to update all Windows drivers including Windows Hello Fingerprint driver update using Automatic Driver Update Tool. You can get this tool through button/link below.

⇓ Get Automatic Driver Update Tool

Method 3: Reinstall Windows Hello Fingerprint driver

You can also try to fix the issue by uninstalling Windows Hello Fingerprint driver and then reinstall it in computer.

Step 1: Open ‘Device Manager’ in Windows PC and expand ‘Biometric Devices’

Step 2: Right-click on your Windows Hello Fingerprint driver, and select ‘Uninstall’ to uninstall it and then restart your computer

Step 3: Restarting computer will automatically reinstall Windows Hello Fingerprint driver in computer and then check if the issue is resolved.

Method 4: Disable faculty USB drivers

Step 1: Open ‘Device Manager’ in Windows PC and expand ‘Universal Serial Bus Controllers’ category

Step 2: Right-click on faculty USB driver and select ‘Properties’. Click ‘Driver’ tab and select ‘Disable’ to disable it for 30 seconds

Step 3: After30 seconds, right-click on it again and select ‘Enable Device’ to enable it and check if it works.

Method 5: Disable Windows Hello Fingerprint driver

Another possible way to fix the issue is to disable Windows Hello Fingerprint driver in computer and then re-enable it.

Step 1: Open ‘Device Manager’ and expand ‘Biometric Devices’ category

Step 2: Right-click on your Windows Hello Fingerprint driver and select ‘Disable Device’

Step 3: After few seconds, right-click it again and select ‘Enable Device’ to enable it. Once done, check if it works for you.

Method 6: Switch to a local account

Another possible way to fix the issue is to switch to a local account and then check if it works for you.

Step 1: Open ‘Settings’ App in Windows PC and go to ‘Accounts > Your Info > Sign-in with a local account instead’

Step 2: Enter your username, password, password hint and sign out and hit ‘Finish’. Restart your computer and login with newly created user account and then check if the issue is resolved.

Method 7: Fix Windows Hello Fingerprint This option is currently unavailable using Registry Editor

Step 1: Open ‘Registry Editor’ app in Windows PC via Windows Search Box and navigate to following path

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System

Step 2: Right-click on empty area in right-pane and select ‘New > DWORD (32-bit) value’ and name it to ‘AllowDomainPINLogon’.

Step 3: Double-click on newly created value to edit, set its value data to ‘1’ and hit ‘Ok’ button to save the changes. Once done, check if the issue is resolved.

Method 8: Clear NGC folder

Clearing all contents of NGC folder from your computer can fix the issue.

Step 1: Open ‘File Explorer Options’ via Windows Search Box in Windows PC

Step 2: Click ‘View’ tab under ‘Advanced Settings’, select ‘Show Hidden Files’ and uncheck ‘Hide protected operating system files’

Step 3: Open ‘File Explorer’ and go to ‘C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft’ path

Step 4: Right-click ‘NGC’ folder and select ‘Properties’. Navigate to ‘Security’ tab and click ‘Advanced’ button

Step 5: Locate ‘Owner’ section at top and click ‘Change Link’. In ‘From this location’ field, make sure it is the name of computer. Click the locations button to change if is not.

Step 6: In ‘Enter the object name to select’ field, enter Administrators and click ‘Check Names’. It should auto-fill the path for Administrators group. Now, click ‘Ok’ button

Step 7: Check ‘Replace owner on sub containers and objects’ and click ‘Apply > Ok’ button to save the changes.

Step 8: Some folders can’t be deleted regardless of owner. So, what I found works better is to simply rename NGC folder to something else. Once the folder is renamed, create a new folder and named NGC

Step 9: Close all of Windows and reboot. Once restart, check if the issue is resolved.

Conclusion

I am sure this post helped you on How to fix Windows Hello Fingerprint This option is currently unavailable in Windows 10/11 with easy ways. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.