How to fix O2 Priority App not loading, working, something went wrong error, ticket not working issue on Windows PC/Mobile/TV [Steps]

In this article, we are going to discuss on How to fix O2 Priority App is not working, loading issue. You are provided here with easy ways to fix this issue. Let’s starts the discussion.

Table of Contents

What is O2 Priority App?

O2 Priority App is the way of treating you to exclusive rewards, perks, and experiences. Things like getting, cinema tickets, getting close to the hottest music artists and early access to your favourite gigs or pocking up daily treats while you are out and about. O2 Priority App features to enjoy a free weekly treat from Greggs, enjoy any Prezzo regular pizza or pasta for some low cost. This app also provides you to Grab your complimentary ODEON cinema ticket every week, Sip on a complimentary cocktail or grab a free pint with a pal each Thursday, and Save on family days out with Virgin Experience Days. You can download & install this app and start enjoying the benefits of Priority.

What is O2 Priority App not loading, working?

It is common issue relating to O2 Priority App indicates when you try to launch and run O2 Priority App in your Android/iOS device, you experience O2 Priority App is unable to load or work and result in you can’t use the app anymore on your device. This issue is also known to occur on Windows 10/11 computer, Samsung TV, FireStick, Roku, and Panasonic TV. One possible reason behind this issue can be the issue with O2 Priority App server or server is down temporarily. If you investigate there is some issue with O2 Priority App server itself, then you will need to wait until the server issue is resolved.

Another possible reason behind this issue can be the issue with internet connection and speed. You should make sure you have stable internet/network connection and speed, and there is no issue with internet connection at all if you don’t want to face this type of issue in your device. However, this problem can also be occurred due to corrupted/outdated cache of O2 Priority App, outdated O2 Priority App, and some issue in your device (computer, mobile or TV) itself that is causing this issue. If you are facing the same problem and you are looking for ways to fix, then you are in right-place for the solution. Let’s go for the solution (Solutions are given under separate heading started with ‘How to fix…’).

What is O2 Priority App something went wrong?

‘Oops, something went wrong’ error – O2 Priority App error is another common O2 Priority App issue usually occurred when you try to login into O2 Priority App/Priority App using ‘Log in with Virgin Media’ option. This error problem is known to occur on both O2 Priority App and O2 Priority website as several users reported they faced ‘Oops, something went wrong’ error – O2 Priority App error when they trying to login into O2 Priority through O2 Priority App and via website both. If you are facing the same issue, then you can follow our instructions to fix the issue as solutions are given under separate heading starting with ‘How to fix…’. Let’s go for fix.

What is O2 Priority App ticket not working?

Several users reported they experience ticket not working, not loading in O2 Priority App when they tried to access tickets or presale tickets for the Renaissance World Tour. They explained they experience this process stuck in queue, not loading or O2 Priority App not working, freezing while process in the queue. However, O2 Support team is already aware of this issue and they explained that everything is due to an overload on their servers due to high demand. On other hand, the ticketmaster team confirms that their fans can’t access the presale directly from the site and suggest they need to use personal O2 Priority link.

Some common O2 Priority App issue:

  • “O2 Priority App Keeps Crashing”
  • “O2 Priority App Keeps Freezing”
  • “O2 Priority app showing Oops something went wrong”
  • “Virgin Media O2 Priority app not letting users login”
  • “O2 Priority app not opening”

How to fix O2 Priority App not loading, working, something went wrong error, ticket not working issue on Windows PC/Mobile/TV?

Method 1: Check O2 Priority App server status

This issue can be occurred due to some issue with O2 Priority App server itself. You should make sure and check if O2 Priority App server is up and running, and there is no issue with O2 Priority App server. If you investigate there is some issue with O2 Priority App server like the server is down temporarily, then you will need to wait until the server issue is resolved.

Method 2: Check your internet connection

This issue can be occurred due to some issue with your internet connection. You can fix the internet connection issue just by restarting/resetting your network device (router, modem or WiFi device), and then check if it works for you toward resolving the issue. Also, you can try using a stable internet connection/WiFi to fix the internet connection issue and fix this issue as well.

Method 3: Clear cache data of O2 Priority App

You can clear corrupted cache data of O2 Priority App in your device to fix the issue.

On mobile:

Step 1: Open ‘Settings’ app in your device and go to ‘Apps > O2 Priority App’

Step 2: Tap ‘Clear Cache’ and ‘Clear Data’ option and confirm it. Once done, re-launch O2 Priority App and check if the issue is resolved.

On Windows 10/11 (Clear browser cache):

Step 1: Open your browser like Google Chrome, and press ‘CTRL + SHIFT + ENTER’ keys on keyboard to open ‘Clear browsing data’ tab/page

Step 2: Select ‘All Times’ from ‘Time Range’ dropdown, tick all checkboxes next to cache, cookies and browser history, and then hit ‘Clear Data’ and confirm it. Once done, restart your browser and retry accessing O2 Priority website and check if the issue is resolved.

Method 4: Update O2 Priority App

Updating O2 Priority App to latest version in your device can resolve the issue. After updating O2 Priority App, re-launch the app and check if it works for you toward resolving the issue.

Method 5: Restart your device (Computer, mobile or TV)

Sometimes, this type of issue is occurred due to some temporary issues in your device (Windows computer, mobile or TV). You can fix the issue by restarting your device and after restart, retry accessing O2 Priority App and check if the issue is resolved.

Method 6: Contact O2 Support Official

If the above methods didn’t work for you to fix the issue, then you can contact O2 Priority App Support team or O2 Support team, report your problem and ask them for the solution to fix this issue. Hope your problem will be resolved by the official.

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Conclusion

I hope this post helped you on How to fix O2 Priority App not loading, working,something went wrong error issue. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

Samir Prakash Author