How to Fix Windows Keep Asking for My Credentials Error [FIXES]

Microsoft Windows is the most popular operating system in the world. However, it is far from perfect and occasionally faces issues like Windows Keep Asking for My Credentials error. This error message occurs after your system startup and even after entering the correct credentials the message continues to popup.

Upon research, we found that there are multiple factors due to which this error message can appear. Some of the reasons include your user account not being verified, misconfigured group policy settings, issue with your account authentication, outdated Windows operating system, or problematic Windows Credentials.

If you are facing the same problem on your system then don’t panic, we have listed all the possible fixes and workarounds that you can use to get rid of the issue in the article below.

Table of Contents

Resolve Windows Need Your Current Credentials Error

There is no way to tell the very reason why you could be facing this error message hence you will need to follow all the fixes and see which works the best.

Fix 1: Perform Clean Boot

Before moving to more complex solutions you can try performing clean boot of your computer system. This will get rid of bugs or glitches which could be the reason for the error. Follow these instructions on how to do so:

  1. Press Win + R key together to open RUN dialogue box.
  2. Type msconfig and press OK.
  3. Now move to Services tab in System Configuration.
  4. Check the box beside Hide all Microsoft Services and click Disable All button,
  5. Now click on Apply then OK to save the changes made.
  6. Restart your system and see if the issue was resolved.
Fix 2: Verify Your User Account

One of the reasons why this error message is prompting is because you are accessing your account without it being verified. You will need to verify your user account to get rid of the error and these are the required steps:

  1. Open Start menu and click on your User Account.
  2. Select Change account settings option.
  3. From left side menu, choose Your Info.
  4. Now click on Verify link from right side.
  5. Follow on-screen instruction and complete the procedure.
  6. Once done, see if the issue was fixed.
Fix 3: Make Changes to Group Policy Settings

Misconfigured group policy configuration is another reason why you might be facing this problem. If this is the case then you can solve the problem by making these changes to Group Policy settings. Follow the instructions given below:

  1. Launch RUN dialogue box.
  2. Type gpedit.msc and press Enter.
  3. Now move to the following location in Group Policy Editor Window.
  4. Computer Configuration > Administrative Templates > System > Logon
  5. Look for Always wait for the network at computer startup and login option from right side.
  6. Double click on it and make sure it is set to Disabled.
  7. To save the settings, click Apply then OK. 
  8. Reboot your system to implement these changes and see if the error persists.
Fix 4: Update Your Windows Operating System to Latest Version

Many bugs and glitches that reside in your operating system get fixed with latest update patch. If there are any pending updates available to install on your system then download and install the update immediately to resolve the problem. These are the required steps:

  1. Press Win + I key at the same time to open Settings.
  2. Choose Windows Update from left side.
  3. Now click on Check for update from right side.
  4. If there are any updates available, then download and install it.
  5. Once the update in installed, reboot your system.
  6. Check if the issue persists.
Fix 5: Use Windows Trial Version

Some users on the internet suggested that their issue was fixed when they activated the Window 10 trial version. You can follow their suggestion and do the same by following these instructions:

  1. Open Settings app from Start menu.
  2. Go to Update and Security.
  3. Move to Activation tab from the left and click on Change product key.
  4. Now type the following product key and click Next.
  6. Look for Start Update option and follow rest of the mentioned steps.
  7. Wait until you see Edition update done message on your screen.
  8. See if the issue was fixed.
Fix 6: Remove All Credentials from Credential Manager

If none other fixes worked then the final option left with you is to remove all the saved credentials from your Windows Credential Manager. Follow these steps on how to do so:

  1. Click on Start menu and go to Search bar.
  2. Type credential manager and press Enter.
  3. Now click on Windows Credentials.
  4. Remove all the saved credentials from the list one by one.
  5. Once done, close the window and reboot your computer system.
  6. Check if the error message was resolved.


Facing error messages like Windows Keep Asking for My Credentials error on your Window operating system can be very troublesome and worrying. If you are seeing this error then, follow the fixes and their instruction mentioned in the article able to get rid of the problem with ease.

Samir Prakash Author