Razer Kraken headset needs no introduction as they are one of the best in business and they serve their users perfectly. But sometimes these headsets fail to work as intended. So basically here in this blog we will guide you on how to deal when Razer Kraken headset Mic not working. This issue is one of the extra frequently reported queries on forums nowadays. According to the users they get stuck with this trouble unexpectedly while using the headset even they are using it for the first time.
And you will be shocked to know that not only Windows users but several consoles users such as Xbox One, PS4 PS5 have claimed the same. Some of the users have also shared that they are facing Razer Kraken headset Mic not working on Discord. So if you are also facing the same on any platform or console stay tunes with us.
What are the possible reasons?
After investigating a lot about the error we have shortlisted some potential culprits you can check below:
Reason 1: Outdated/ Obsolete Audio drivers
Reason 2: Malfunctioning of Microphone Mute button
Reason 3: Mic extension malfunction
Reason 4: Different default microphones or multiple microphones
How to fix Razer Kraken headset Mic not working
Method 1: Check the Headphone Connection
Yu are likely to face the above mentioned issue if the USB Ports are not functioning properly or are loose. So we suggest you to check the headphone connection.
Method 2: Run the Software as an Administrator
You need to run the game as an administrator. Running any game as an admin gives you the full control. So it is quite important to run that specific game as an admin to resolve the above mention issue.
Step 1: Go to the directory containing the apps that does not have microphone access. After that in order to open file right-click the application shortcut & select Open File Location also with Steam.
Step 2: Then Right-Click the application executable & select Properties
Step 3: Now go to the Compatibility tab under the Application Properties Window> In the Compatibility tab, select the Run this software as an administrator tick.
Step 4: Check the Run the program as Administrator box> lastly to save the changes, select Apply and then OK.
Method 3: Audio Equipment Troubleshooting
In this method we suggest you to do an audio equipment troubleshooting and to do the same follow the below mention instructions:
Step 1: First of all right-click on Sound icon that displays near or in the task tray & select Properties >select Troubleshoot audio difficulties now
Step 2: In order to troubleshoot sound troubles, select the Sound icon> the audio troubleshooter window will appear, prompting you to identify the problematic devices & the audio jacks to which it is connected
Step 3: Here you need to choose the device to troubleshoot and it will do the work for you.
Step 4: Once the procedure is finished the troubleshooter will resolve the issue automatically
Method 4: Check the Microphone physically
You are likely to face the above mention issue if your headset or the microphone is physically damaged. So we suggest you to check your headset if it is damage, if so then replace it.
Method 5: Turn off the Mute button
If you have unknowingly turned on the mute button then you may face the above mention issue. So you need to turn off the mute button if you want to be audible to other players in game.
Method 6: Update your Audio drivers
If none of the above mentioned methods work for you then we suggest you to update your audio drivers. Updating the audio drivers will simply resolve your trouble. You have two options for updating the audio drivers manually and automatically. And we suggest you to go for automatic method because manual demands time and technical skills as well. So it’s better to update your drivers automatically for avoiding hassle.
Method 7: Uninstall all Razer related Software
In this method we simply suggest you to uninstall all Razer related software and to do the same follow the below mention instructions.
Step 1: On your keyboard press Windows + R keys to open Run dialog box and type in “appwiz.cpl” ad press Enter. Here you will get the list of all the installed applications. Then Right-Click on all Razer Software and uninstall then one by one.
Once you have uninstalled all the software you need to restart your PC and see if the issue resolved or not.
What if you are stuck on Console?
How to fix Razer Kraken headset Mic not working Xbox One?
Well if your Razer Kraken headset mic is not responding with your Xbox One then follow the below mention suggestions.
Note that not all headsets work with Xbox One. Some only work as headphones and don’t allow you to use the Mic. So check if your headset is compatible with Xbox One before getting started with the methods. If your headset is compatible with Xbox One then follow the below mention instructions:
Method 1: Adjust your Privacy Settings
In this method we suggest you to adjust your privacy settings and to do the same follow the below mention guidelines.
Step 1: First of all tap Xbox guide button and go down to Settings and then tap All Settings > Select Privacy & Online Safety then Xbox Live Privacy
Step 2: Now Access View details & Customize > so make sure Communication with Voice and text is set to Your Friends or Everybody
Method 2: Restart your Console
You can also troubleshoot the above mention issue just by rebooting your console. This method will remove all the bugs and glitches from your console.
To do so, shut down your Xbox Once console down then leave it for a minute or two and then turn it on again.
Method 3: Update the Controller
In order to avoid hassle, it is very imperative to update the controller on regular interval of time. To do the same follow the below mention steps:
Step 1: First of all press the Xbox guide button, navigate to the Settings menu and then open Settings> Go to the Devices and Streaming then select Accessories
Step 2: Now select the three dots
Step 3: Select the Firmware Version and then click Update
Method 4: Ensure your team didn’t mute you
If none of the above mentioned methods works for you then we suggest you to make sure that you have not muted yourself or your team has not muted you. If so unmute yourself and see if the issue resolved or not.
How to fix Razer Kraken headset Mic not working PS4?
If you are having issue on PS4 while using Razer Kraken headset, follow the below mention guidelines.
Note that the following methods are equally effective for resolving Razer Kraken Pro PS4 mic not working on PS5.
Method 1: Ensure your Mic is set up correctly
In this method we suggest you to make sure your headset is the primary input device on your PS4/PS5. Once you are connected with the controller, you need to follow the below mention guidelines:
Step 1: Navigate to PS4 Settings >Devices> select Audio devices
Step 2: Now ensure Input device and Output device are set to Headset Connected to Controller
Step 3: Now select Adjust Microphone Level and configure your desired microphone level.
Method 2: Check your NAT
In this method we suggest you to check your Network Address Translation (NAT) type can sometimes affect your network settings and stop you from communicating with others online.
User’s NAT type depends how easy it is for data to reach your console based on the type of network you are connected to. And you will be amazed to know that you can change your NAT through your router settings. But we suggest not to try this if you lack technical skills.
In order to check your NAT type on PS4 and PS5 go to Settings> Network> View Connection Status.
Method 3: Update your Console
We always suggest our users to keep their console updated. It is quite possible that your mic is not working due to outdated firmware.
To update the console, follow the below mention steps:
Step 1: Navigate to Settings> Select System Software Update
Step 2: Now click Next> then on Update
How to fix Razer Kraken headset Mic not working Discord?
Well this issue has been constantly reported by Discord users and if you are one of them then follow the below mention methods to resolve the issue.
Method 1: Logout of the Discord App & Restart the PC
First of all we suggest you to logout of the Discord app and restart your system. To do the same follow the below mention guidelines:
Step 1: Open Discord> click on the cogwheel icon just next to your profile name in the bottom left and corner to open the “User Settings” menu
Step 2: Now scroll down to the bottom of the list on the left-hand side and tap on the red “Log Out” option
Step 3: Once prompted by the “Are you sure you want to log out? Message and then confirm your choice
Step 4: Close the Discord app >Restart your PC and check if the issue resolved or not.
Method 2: Hardware Issues
Sometimes user’s face the above mention issues just because of hardware malfunctioning. So we suggest you to check your mic/headset. Once you are sure that your device is not damaged then jump to the next method.
Method 3: Update Discord to the latest version
If you are running a outdated Discord version then you are likely to face Razer Kraken headset Mic not working Discord so it is suggested to update your app in order to resolve the issue.
Method 4: Reset Voice Settings
If you are still struggling with the same then reset your voice settings as several users have claimed success after trying this method.
Step 1: Open Discord> click on the cogwheel icon just next to your profile name in the bottom left hand corner to bring up “User Settings” menu
Step 2: Now select “Voice & Video” under “App Settings” from the list on the left hand side.
Step 3: Scroll down to the bottom and click on “Reset Voice Settings” that should be highlighted in red font.
Step 4: Once prompted by “Resetting Voice Settings will clear all local mutes and local volumes. Are you sure you want to do this? “message, you need to click on Yes.
Guys! That’s all about Razer Kraken headset Mic not working issue. And we have tried to cover all the possible consoles and platforms like Xbox one, PS4, PS5 and Discord. We really hope after reading this blog you managed to get past the mic issue on any console or platform like Discord.