What is ‘Please Stay Online while Office downloads Stuck at 2’ – Office Download/Installation error in Windows 10?

In this article, we are going to discuss on How to fix Please Stay Online while Office downloads Stuck at 2 in Windows 10. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.

‘Please Stay Online while Office downloads Stuck at 2’: It is common problem considered as Office Downloads/Installation issue. This issue is usually occurred when you try to download/install Office Suite in your Windows 10/8/7 computer. Sometimes, when installing Office Suite or Office applications in your Windows computer, you get error message ‘Sorry it looks like you are on slow connection…’.

In some case, you may experience Office Installation/Downloads stucks on ‘Getting Things Ready’ screen or ‘Please Stay Online while Office downloads Stuck at 2’ screen. There could be several reasons behind the issue can be the issue with your internet/network connection, interference of third-party application or third-party antivirus/firewall installed in computer and other issues.

You should make sure you have stable internet connection and speed, and there is no issue with internet connection at all in computer. This issue can be occurred due to some issue with Office installation online so you can go for Office suite installation in offline mode and check if it works for you. Let’s go for the solution.

How to fix Please Stay Online while Office downloads Stuck at 2 in Windows 10/8/7?

Method 1: Fix ‘Please Stay Online while Office downloads Stuck at 2’ with ‘PC Repair Tool’

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Method 2: Uninstall previously installed Office Suite

This issue can be occurred due to conflict issue with already installed Office Suite in your computer. You can uninstall previously installed Office Suite in order to fix.

Step 1: Open ‘Settings’ App in Windows PC via Windows Search Box and go to ‘Apps > Apps & Features’

Step 2: Find and select ‘Office Suite’ if already installed, and select ’Uninstall’ and follow on-screen instructions to uninstall. Once finish, restart your computer.

Step 3: After restart, retry downloading and installing Office Suite in Online mode and check if the issue is resolved.

Method 3: Use Office Suite Offline Installer

It might possible there is some issue with Office Suite installation in Online mode in your computer. You can use Office Offline installer to install Office Suite and check if the issue is resolved.

Step 1: Follow ‘Step 1 to step 2’ of above method to uninstall previously installed Office Suite if any

Step 2: Now, open ‘Microsoft Official site’ or visit ‘https://www.office.com/’ page. Login into your office account using your Microsoft Account.

Step 3: Click ‘Install Office’ button on homepage, in ‘Download and Install’ window, select ‘Other Options’

Step 4: Check ‘Download an offline installer’ and select the language you want to install Office in. Select ‘Download’, and save the download file in your computer.

Step 4: Once downloaded, double-click on your Office Offline Installer file like ‘Setup32.exe’ or ‘Setup64.exe’ depending on your computer, and follow on-screen instructions to finish installation. Once finished, restart your computer to see the changes.

Method 4: Check your internet connection

This issue can be occurred due to some issue with your network/internet connection. You can reset/restart your network device like router or modem to fix the network issue, and check if the issue is resolved. You can also turn ON and OFF Airplane Mode in order to fix network issue, and check if it works for you.

Method 5: Disable your third-party antivirus/firewall program

This issue can be occurred due to interference of third-party antivirus/firewall program installed in computer. You can fix the issue by disabling your third-party antivirus/firewall program in computer temporarily and check if you can install Office Suite in online mode in computer without any issue.

Conclusion

I am sure this post helped you on How to fix Please Stay Online while Office downloads Stuck at 2 in Windows 10 with several easy steps/methods. You can read & follow our instructions to resolve the issue. That’s all. For any suggestions or queries, please write on comment box below.