How to fix OneDrive automatically deleting files issue in Windows 10

What is ‘OneDrive automatically deleting files’ issue in Windows 10?

With Windows 10 version 1809, Microsoft Company has introduced a new feature in OneDrive. The new feature of OneDrive states that OnDrive will now delete those local OneDrive files which are not used for certain time period. The options available are 1 day, 14 days, 30 days, 60 days & never. After these time period, OneDrive will start deleting files automatically.

However, several users reported they faced the issue with their files stored on OneDrive and explained they had deleted from OneDrive or when they open OneDrive and finds their file missing. They explained that they have folders presented on OneDrive client but files in folders have been deleted.

If you are facing the same issue, then you are in right place for the solution. Before moving for solution to stop OneDrive from deleting your files, you should make sure date & time of your Windows computer are correct. Let’s go for the solution.

How to fix OneDrive automatically deleting files issue in Windows 10?

Method 1: Restore your deleted files

It is possible to restore deleted files in Windows 10. Let’s try.

Step 1: Right-click on ‘OneDrive’ icon on ‘System Tray’ and select ‘Help and Settings’

Step 2: Select ‘Settings’ and click on ‘Account’ tab

Step 3: Now, click on ‘Unlink This PC’ and then confirm to unlink the PC from OneDrive

Step 4: Repeat the same steps on all other PC where your OneDrive account was being used and disconnect all your system from internet and then exit OneDrive application

Step 5: Open ‘Recycle Bin’ folder and check if OneDrive’s deleted files are there. If not, open your browser and visit ‘OneDrive’ official site and check its Recycle Bing for deleted files

Step 6: If deleted files are not there, then you can use ‘Third-party Data Recovery Software’ to recover your data

Step 7: If the deleted files are presented in Recycle Bin of your computer or OneDrive official site, then copy these files to place other than OneDrive, or restore them from Recycle Bin.

Step 8: Open your browser and open ‘OneDrive’ official site

Step 9: Open ‘Recycle Bin’ of the OneDrive site and check if deleted files are presented there. If presented, select the files and click on ‘Restore the files’

Step 10: Now, compare the files between affected system and web version. Folders may be present there but may be empty inside. Open each & every folder and compare the files

Step 11: After that, download or back the files that you want to keep in system and then delete the files from OneDrive folder on affected PC and OneDrive

Step 12: After that, upload your downloaded/backup files or data to OneDrive website.

Step 13: Now, connect the affected system to internet and open OneDrive application. Log into the application with login credentials and check if the trouble is resolved.

Method 2: Perform files restore operation on Office 364 version of OneDrive

If you are facing the issue with Office 365 version of OneDrive, then you can follow the steps below to restore your files.

Step 1: Open your browser and visit ‘OneDrive’ website and login with your Office 365 credentials

Step 2: Now, click on ‘Settings/Gear’ icon and select ‘Restore your OneDrive’ on menu

Step 3: On ‘Restore Page’, select the date you want to revert to and then use the ‘Activity chart/feed’ to review the recent cavities that you want to undo.

Step 4: Select the activities you want to revert and click ‘Restore’ button. Wait to finish the process. Once done, please check if the issue is resolved or deleted files are restored.

Method 3: Run CHKDSK scan

CHKDSK Tool – Windows 10 built-in tool offers you to repair hard disk drive issue in order to resolve the issue.

Step 1: Press ‘Windows + X’ keys on keyboard and select ‘Command Prompt as Admisntrator’

Step 2: Type ‘chkdsk C: /f’ command and hit ‘Enter’ key to execute

Step 3: Wait to finish the process. Once done, restart your computer and check if the trouble is resolved.

Method 4: Update Windows OS

Updating Windows OS can resolve this type of issues in Windows computer

Step 1: Open ‘Settings’ App in Windows 10 and go to ‘Update & Security > Windows Update’

Step 2: Click on ‘Check for updates’ button. This will automatically download and install the latest updates for Windows OS in computer. Once done, restart your computer to see the changes and check if the problem is resolved.

Method 5: Update OneDrive in Windows 10

Step 1: Open ‘Control Panel’ and go to ‘Uninstall a program’ and find ‘OneDrive’ application

Step 2: Select it and select ‘Change’ button

Step 3: In ‘How would you like to repair Office programs’ section, select ‘Online Repair’ and then click on ‘Repair’ button

Step 4: Once updated, please check if the issue is resolved.

Method 6: Reset OneDrive Client to default

Resetting OneDrive Client app to default can fix any issue with OneDrive in Windows 10.

Step 1: Open ‘OneDrive’ folder and backup your data/files on some safe space

Step 2: Now, open ‘Command Prompt as Admisntrator’

Step 3: Type the following command and hit ‘Enter’ key to execute

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset


Step 4: Wait to complete the process. Once done, please check if the trouble is resolved.

Method 7: Create new user account in Windows 10

If the issue is still persist, then you can create new user account in Windows 10 and log in with newly created account.

Step 1: Unlink all your PCs form OneDrive through OneDrive official site

Step 2: Now, create another local admin user account through ‘Settings’ App in Windows 10 and open OneDrive application

Step 3: Use your login credentials to login OneDrive again and check if the trouble is resolved.

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I am sure this article helped you on How to fix OneDrive automatically deleting files issue in Windows 10 with several easy steps. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.

Samir Prakash Author