Like wired mouse, wireless mouse offers you to move mouse pointer/cursor any location on desktop and helps you perform various actions with mouse button. There are numerous manufacturers which are known for making one of the best wireless mice including Logitech, Zebronics, Zinq technologies, HP and others.
These wireless manufacturers offer you to connect this device using USB Bluetooth connection or via WiFi connectivity. However, if you are facing Wireless Mouse not working issue in Windows 10 based PC/laptop, then there might be problem with wireless mouse (hardware), problem with mouse driver & software, or some other problems in Windows 10 OS. Don’t worry, you are in right place for solution and you will be guided with easy solution to fix this problem.
What is ‘Wireless Mouse not working’ in Windows 10?
Wireless Mouse is down or not working is common problem in Windows 10 OS based device occurs possibly due to problematic mouse driver. If mouse driver is not properly installed, or outdated/corrupted or is not compatible in your Windows 10 computer, then it might possible to get this error. In such case, Mouse driver update is necessary.
To check the status of mouse driver in Windows 10 using keyboard, press ‘Windows + X’ keys together from keyboard and select ‘Device Manager’, expand ‘Mice and other pointing devices’ category, click on your wireless mouse device and check if it shows ‘Yellow Exclamation Mark’ on your wireless mouse. If yes, then you need to update mouse driver.
Reason behind Wireless Mouse not working issue in Windows 10
- Computer frozen: When a computer freezes, the first sign is usually that the mouse has stopped working/responding.
- Hardware conflict: Problem with wireless mouse hardware can cause mouse not working issue in your computer
- Mouse hardware is not connected properly: If mouse hardware is connected to wrong port of computer like wrong USB port, then it might possible to get this issue. So, you should make sure that mouse hardware is properly connected.
- Mouse driver and software conflict: Mouse driver is important software to communicate your mouse hardware with operating System installed in your computer. If mouse driver is problematic, then you might face mouse not working/responding issue.
- Problematic USB driver: If you have wireless USB mouse connected to USB port correctly but USB driver is problematic, then again you can’t use USB mouse in your computer.
- Missing or corrupted important System files: It might possible to get this issue if some important System files is corrupted for some reasons.
How to fix Wireless Mouse not working in Windows 10?
Method 1: Hide all Microsoft Services
You can fix this issue by hiding all Microsoft services temporarily.
Step 1: Press ‘Windows + R’ keys together from keyboard, type ‘msconfig’ and hit ‘Ok’ button to open ‘System Configuration’
Step 2: In the opened ‘System Configuration’ window, click on ‘Services’ tab and click on ‘Hide all Microsoft Services’ checkbox to deselect
Step 3: Manually select only one half from services list. Finally, click on ‘OK’ button and then click on ‘Restart’ when prompted to let the change take effect.
Step 4: Once done, please check if the problem is resolved. If not, the repeat the steps above but in this time select services from another set that you are not checked in above steps under ‘Services’ tab. And you zero in on particular program that is causing the issue.
Method 2: Perform a clean boot
Step 1: Open ‘System Configuration’ window using ‘step 1’ of above method.
Step 2: In the opened ‘System Configuration’, click on ‘Services’ tab and uncheck the ‘Hide all Microsoft Services’ checkbox and hit ‘Disable All’ button
Step 3: Now, click on ‘Startup’ tab and click on ‘Task Manager’
Step 4: In the opened ‘Task Manager’, select each item by click on it and change the status to ‘Disable’ and then close ‘Task Manager’
Step 5: In the opened ‘System Configuration’ dialog box, click on ‘Ok’ and then restart your computer to save the changes.
Method 3: Disable the fast startup option in Windows 10
This problem occurs possibly due to Fast Startup feature so you can fix this by disabling Fast Startup
Step 1: Press ‘Windows + X’ keys together from keyboard and select ‘Power Options’
Step 2: In the opened ‘Power Options’ window, click on ‘Chose what power button does’ in left pane
Step 3: Click on ‘Change Settings that are currently unavailable’ link
Step 4: Uncheck the ‘Turn on Fast startup (recommended)’ and click on ‘Save Changes’ to save the exit.
Step 5: Once done, restart your computer and check if the trouble is resolved.
Method 4: Reinstall or update mouse driver in Windows 10 [Manually]
Outdated mouse driver can cause mouse not working problem in Windows 10 so you can fix this issue by updating your mouse driver.
Reinstall mouse driver in Windows 10:
Step 1: Press ‘Windows + X’ keys together from keyboard and select ‘Device Manager’
Step 2: Locate and expand ‘Mice and other pointing devices’ category
Step 3: Right-click on your wireless mouse and click on ‘Update Driver Software…’
Step 4: Click on ‘Browse my computer for driver software > Let me pick from a list of device drivers on my computer’
Step 5: Uncheck the ‘Show Compatible hardware’ checkbox, select one of the devices listed and hit ‘Next’ and hit ‘Yes’ to continue.
Step 6: After, restart your computer to see the changes. And after restart, repeat the process again, tick the ‘Show Compatible hardware’ and select the right driver and then hit ‘Next’
Step 7: When install finishes, then you can go with next method to update wireless mouse driver.
Update mouse driver in Windows 10:
Step 1: Open ‘Device Manager’ and expand ‘Mice and other pointing devices’ category
Step 2: Right-click on your wireless mouse, click on ‘Update Driver’ and follow on-screen instructions to finish update process.
Step 3: Once done, restart your computer to see the changes and check if trouble is resolved.
How to update Mouse driver in Windows 10? [Automatically]
If you don’t have enough time to update System drivers manually, then you can try to update with Automatic System drivers update tool. And you can get this quick tool through given link. This tool will automatically find the latest driver available for your hardware device integrated/connected into computer and then install the driver update.
Step 1: Replace wireless mouse battery or remove and then re-insert battery into wireless mouse correctly
Step 2: Connect wireless mouse receiver to different port and check if it works.
Step 3: Unplug wireless mouse and then re-plug after about 10 seconds.
Step 4: Check your wireless on different computer and if it doesn’t work, then mouse hardware is problematic and you need to contact your mouse manufacturer to fix.
If you are unable to fix Wireless Mouse not working issue in Windows 10 even after using the steps mentioned above, then you can try to fix the issue with some quick tool or automatic tool. Here, Automatic software means PC Repair tool is designed to help you to clean junk files, clean System registry, remove unnecessary files, uninstall unnecessary or problematic applications, fix System drivers issue, BSoD errors, Dll errors, and other System issues with just few clicks.
I am sure this post helped you on how to fix Wireless Mouse not working in Windows 10 with several easy methods. You are provided here with manual and automatic solution to fix this problem. That’s all. For any suggestions or queries, please write on comment box below.