“NordVPN Failed to Connect” is very common issue usually occurred when something blocking the connection to your servers or when network configuration in your device may be in error state. However, there are several reasons behind this VPN failed to connect issue and we will discuss about this further in this article. At first, let’s take have a look at NordVPN in brief.
What is NordVPN?
“NordVPN” is VPN (Virtual Private Network) service provider available for Windows, MacOS, Linux, Android and iOS as well as for Aboard TV, as desktop applications and mobile apps. It also supports manual setups for wireless routers, NAS devices and other platforms.
NordVPN- the popular VPN service provider uses “OpenVPN” and “Internet Key Exchange v2/IPsec” technologies in its NordVPN applications to hide your IP address and encrypting all incoming and outgoing data. It provides general-use servers and also offers servers for specific purposes including double encryption, P2P sharing and connection to “Tor” anonymity network. It offers you can connect up to 6 devices simultaneously.
NordVPN Failed to Connect Error: Or “NordVPN won’t connect” issue usually occurs after upgraded your Windows device to latest version or NordVPN Connection Timeout issue. Sometimes, this issue might occur due to problematic third party software installed in your computer while “Network Adapter not working properly” is another reasons behind the issue.
On other hand, some users reported that this error occur immedialy after login while some reported, NordVPN failed to connect during registering process and some users says “NordVPN shows a connection has been established but I am not able to access the internet”.
Some common issues related to NordVPN Failed to Connect:
- “NordVPN Failed to Connect citing the use of wrong password”
- “NordVPN Failed to Connect immediately after login”
- “NordVPN Failed to Connect during the registering process”
- “NordVPN Failed to Connect to any server”
- “NordVPN shows a connection has established but I am not able to access the internet”
- “NordVPN Failed to Connect to the internet, but internet is still working”
Reasons behind “NordVPN Failed to Connect”:
- Problematic third-party application: As mentioned above, problematic third-party software installed in your computer can cause several issues like you are unable to connect NordVPN
- Internet Protocol version 6 (IPv6): Note that NordVPN doesn’t support “IPv6” protocol in any of its communications. So, you should check if IPv6 is disabled.
- Misconfiguration in Network settings: Sometimes, misconfiguration in network settings can cause several network related issues like NordVPN Failed to Connect
- Network adapter: Note that NordVPN uses separate “Network Adapter” and if this Network Adapter not working properly, then you might face NordVPN connection Failure issue.
How to fix NordVPN Failed to Connect Problem?
Method 1: Reinstall NordVPN to fix NordVPN Connection Issues
Step 1: Press “Windows + R” keys together from keyboard to open “Run Dialog Box”
Step 2: In the opened “Run Dialog Box”, type “Control Panel” and hit “Enter” key to open “Control Panel”
Step 3: In the opened “Control Panel” window, click on “Programs and Features”
Step 4: Locate and click on “NordVPN” program and then click on “Uninstall”
Step 5: Click on “Yes” to confirm to uninstall and once done, restart your computer
Step 6: Now, you can visit “NordVPN Official website” and download NordVPN App for your device and install it in your device.
Method 2: Remove Third-party problematic applications
Sometimes, this problem occurs due to problematic third-party software installed in your computer that are interfering NordVPN to work properly. In this case, you need to detect and remove such problematic applications.
Step 1: Open “Control Panel” and choose “Programs & Features”
Step 2: Locate and click on problematic third-party software that are causing NordVPN Connection Issues, and then click on “Uninstall”
Step 3: Follow on-screen instructions to finish uninstall. Once done, restart your computer and check if the problem is resolved.
Method 3: Use Official GlassWire Troubleshooting procedure
“GlassWire” is reliable tool compatible with Windows 10, but users notice “NordVPN Failed to Connect” issue usually occurs when they use “NordVPN” and Glasswire. In this case, you can fix this issue by stopping “Glasswire” service in “Task Manager”, and set “Glasswire” couldn’t look up host anymore.
Step 1: Press “Ctrl + Shift + Esc” keys together from keyboard to open “Task Manager”
Step 2: Click on “Services” tab and locate “GlassWire” service and then “Stop” it
Step 3: Now, open “Notepad as Admin” and open “Config” file “C:ProgramDataGlassWireserviceglasswire.conf”
Step 4: Set “hostname_enable_nslookup=false”, save the file and start “GlassWire” service again by right-clicking it in “Task Manager”
Step 5: Now, you can check if the trouble is resolved.
Method 4: Use NordVPN Browser Extension
If NordVPN won’t connect after upgraded your device to latest OS version or NordVPN App update, then you can try to fix this issue by installing NordVPN browser extension in your browser and check if the trouble is resolved. Note that, NordVPN can only connect to a server once, but it is disconnected, then you won’t be able to connect until restart your PC. In case if “restarting your computer” didn’t fix the problem, then you can try using browser extension as alternative solution.
Method 5: Disable Internet Protocol version 6 (IPv6)
Some users reported that this problem can be fixed by disabling “IPv6”.
Step 1: Click on “Network Icon” on your Taskbar and select your network from menu
Step 2: In next window, click on “Change Adapter Options” in right pane
Step 3: From the list of available Network Connections on PC, right-click on your network connection and choose “Properties” from the menu
Step 4: In the opened “Properties” window, locate “Internet Protocol Version 6 (TCP/IPv6)” and uncheck it.
Step 5: Finally, click on “OK” to save the changes.
Method 6: Reset NordVPN
If you are unable to fix NordVPN Failed to Connect problem with solutions mentioned above, then you can try to fix by resetting NordVPN.
Step 1: Open “NordVPN” and go to “Settings”
Step 2: Scroll down to bottom and click on “Show Advanced Settings > I Know what I am doing”
Step 3: Scroll down to “Diagnostics” section and click on “Run Diagnostic Tool”
Step 4: In next window, click on “Reset NordVPN” and wait to complete the process
Step 5: Once done, please check if the problem is resolved.
Method 7: Reset TAP NordVPN Adapter
Some users reported that this problem occurs due to its virtual adapter. So, you need to restart your network adapter to fix.
Step 1: Click on “Network Icon” in your Taskbar and select your network from the menu
Step 2: In next window, click on “Change Adapter Options” in right pane
Step 3: Right-click on “TAP NordVPN Windows Adapter” and select “Disable”
Step 4: Wait for few seconds/minutes, right-click on the network adapter again and select “Enable”
Step 5: Once done, please check if NordVPN Failed to Connect problem is resolved.
Method 8: Renew your IP address using Command Prompt
Step 1: Press “Windows + X” keys together from keyboard and select “Command Prompt as Administrator”
Step 2: Type the following command one-by-one and hit “Enter” key after each
netsh winsock reset
netsh interface ipv4 reset
netsh interface ipv6 reset
netsh winsock reset catalog
netsh int ipv4 reset reset.log
netsh int ipv6 reset reset.log
Step 3: Wait to complete the process. Once done, restart your computer to save the changes and check if the NordVPN Connection Failure issue is resolved.
Method 9: Disable your Antivirus temporarily
Sometimes, antivirus software attempt to block some third-party application for security reasons in that case such application won’t connect if your antivirus is interfering it. You can fix NordVPN Failed to connect problem by disabling your antivirus or Firewall security temporarily. Or you can disable third-party antivirus software and enable Windows Defender for System security which is default antivirus in Windows 10 OS based device.
Method 10: Contact NordVPN Official
If you are unable to fix this issue with any of the solution mentioned above, then one of best method to fix this issue is to establish the contact with NordVPN Official Team. I hope this problem will be fixed.
I am sure this article helped you to fix NordVPN Failed to Connect problem with several easy methods. You can read & follow our instructions to do so. If this article really helped you, then you can share this article with others to help them. That’s all. For any suggestions or queries, please write on comment box below.